Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Luggage storage
Express check-in/check-out
Tour desk
Car hire
Non-smoking throughout
Public Bath
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Cosy atmosphere
Cons:
Room Quality
Amenities
Value for Money

Categories

Cleanliness
7.01
Issues with cleanliness noted in several reviews, requiring improvement.
Service
8.98
Generally positive service experiences, although one remark about a lack of responsiveness.
Location
9.52
Frequent praise for the excellent central location.
Room Quality
6.47
Multiple comments on the room quality being below expectations, including maintenance issues.
Amenities
7
Limited amenities and issues noted, such as lack of parking and other facility shortcomings.
Value for Money
7.46
Mixed feelings on value, particularly concerning parking costs and room quality.
Food and Beverage
8.01
Food options discussed, but service inconsistency noted for breakfast tickets.
Overall Experience
7.98
Overall a satisfactory experience due to location, but with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:08

Property Description

Historic Charm and Modern Comfort
Hotel Merida, dating back to 1940, seamlessly blends historic charm with modern comfort. Enjoy an American breakfast and stay connected with free WiFi throughout the property. The rooms feature a flat-screen TV, air conditioning, and some even boast a terrace for a relaxing evening.

Sun Terrace and Exceptional Service
Unwind on the sun terrace or explore nearby attractions like Merida Cathedral and Main Square, just minutes away. The 24-hour front desk staff fluent in English and Spanish ensure your needs are met promptly and professionally.

Prime Location and Nearby Attractions
Ideally situated near Montejo Avenue and Merida Bus Station, Hotel Merida offers easy access to the best of the city. Don't miss out on experiencing the vibrant culture of Mérida - book your stay now for a memorable getaway.

Important information:

Please note that for reservations over 3 rooms or 3 nights different conditions may apply.

Please note that If you want to check in sooner or later than the stipulated time, you can make a request. The property can not guarantee the room later the 6:00 PM without the guest informing the time of arrival. Reservations with breakfast do not include breakfast for minors who enter free, this service has an additional cost.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.

Check-in and check-out hours:

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs MXN 140 per day.

Location

Guest Reviews

7.8
Based on 367 reviews
Cleanliness: 7.01
Service: 8.98
Location: 9.52
Room Quality: 6.47
Amenities: 7
Value for Money: 7.46
Food and Beverage: 8.01
Overall Experience: 7.98
K
Karla • family_with_children • mx
9
Cómodo, pero con una arregladita sería excepcional.
Pros:

La ubicación y que cuentan con habitaciones con tres camas. Me gustó que la habitación era muy grande y eso ayudó, pues no tenía ventana para ventilar, sin embargo había aire acondicionado. El servicio de los empleados fue muy bueno, ya que resolvieron nuestras solicitudes con amabilidad y rapidez. La limpieza de la habitación muy bien, las sabanas suaves. No se escuchaba ruido en la noche.
En general tuvimos una estancia agradable y cómoda. Sí arreglan el baño sería excepcional.

Cons:

El baño, pues es muy viejo. La llave del lavabo estaba floja y se salía un poco el agua y hacía que se mojara el piso. No tiene extractor, ni ventana para ventilar.

2026-02-11 • via Nuitee
B
Betson • family_with_children • bz
10
Pros:

Very clean and the staff was hospitable

2026-02-10 • via Nuitee
N
Nicolas • extended_group • cl
5
Bien
Pros:

Céntrico

Cons:

Muchos detalles es antiguo pero podrían mejorar varias cosas

2026-02-09 • via Nuitee
Y
Yañez • family_with_children • mx
5
Pros:

La ubicación en el centro

Cons:

Muy sucio, muchos zancudos, muy descuidados las instalaciones,

2026-02-08 • via Nuitee
A
Adrian • family_with_children • us
10
Beautifull
Pros:

Great location. The coffe next to the hotel!!

Cons:

I did not like the room 100 thats why I asked to move me!

2026-01-31 • via Nuitee
A
Adrian • extended_group • us
10
Nice
Pros:

Beautiful

Cons:

Parling lot only free at night time!

2026-01-31 • via Nuitee
N
Nancy • family_with_children • mx
10
Pros:

TODO ME GUSTO

2026-01-29 • via Nuitee
J
Judith • couple • mx
7
Pros:

Limpio, buena ubicacion, pero muchos zancudos en la habitacion y el clima no enfriaba bien

2026-01-29 • via Nuitee
V
Vargas • family_with_children • mx
8
2026-01-26 • via Nuitee
B
Brunner • couple • ch
6
2026-01-25 • via Nuitee
M
María Oliva de los Angeles • family_with_children • mx
9
Pros:

La ubicación

2026-01-25 • via Nuitee
M
Manuel • couple • mx
10
a gusto
Pros:

exclente ubicacion, restaurante muy bueno, con precios excelentes y sabor exquisito

2026-01-25 • via Nuitee
S
Sarah • solo_traveller • de
5
2026-01-25 • via Nuitee
J
Janette • couple • us
5
2026-01-24 • via Nuitee
L
Lety • family_with_children • mx
9
Pros:

La ubicación es excelente

Cons:

La habitación no era la más acogedora

2026-01-23 • via Nuitee
J
Juan Carlos • family_with_children • mx
1
Cons:

Pésima atención del personal,las habitaciones sucias y en mal estado .,la verdad no lo recomiendo do para nada .no es nada de lo que promocionan en la aplicación.Muy mala experiencia,no pude ni quedarme ni una noche,por la calidad de las camas y los moscos

2026-01-22 • via Nuitee
V
Vergari • couple • us
10
2026-01-20 • via Nuitee
F
Flavio • couple • us
8
Bien
Pros:

No desayunamos ahí, la ubicación excelente y más

Cons:

La instalación del lavamanos súper incómoda, el espejo muy alejado, pequeño y muy poca iluminacion

2026-01-20 • via Nuitee
M
Miguel • couple • us
8
2026-01-20 • via Nuitee
L
Lavalle • couple • mx
5
Agradable el lugar , buena ubicación
Pros:

La habitación el cuarto limpio y la ubicación. .

Cons:

El clima no enfriaba y lo malo no cuentan con estacionamiento propio.

2026-01-20 • via Nuitee