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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Fitness center
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Restaurant
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Room service
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Heating
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Terrace
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Pets allowed
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Cycling
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Golf course
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Ironing service
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Meeting/banquet facilities
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Sauna
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Skiing
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Barber/beauty shop
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Ski storage
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Currency exchange
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Mini golf
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Babysitting/child services
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Hammam
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Minimarket on site
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Special diet menus - on request
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Kid meals
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Public transport tickets
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Ski school
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Shuttle service (free)
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Ski equipment hire on site
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Ski pass vendor
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Sun loungers or beach chairs
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Pet bowls
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Steam room
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Fitness/spa locker rooms
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Yoga classes
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Fitness classes
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Process in place to check health of guests
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Mountain Getaway at Eiger Mountain & Soul Resort
Uncomplicated Charm: Experience innovative well-being ide-as, nature adventures, and entertainment at our year-round operation. Choose from a variety of accommodations including rooms, suites, flats, and chalets.
Wellness Center and Sports Facilities: Enjoy free access to our supervised fitness area, saunas, and trendy lounge. Additionally, benefit from complimentary admission to the nearby sports center offering a swimming pool and ice skating rink.
Private Spa Experience: Indulge in a private spa session with a mountain herb bath, cocoon sauna, foot bath with peeling, and more. Treat yourself to snacks and drinks in a serene setting.
Immerse yourself in the charm of the Eiger resort, just minutes away from transportation and shops, with stunning glacier views. Book your luxurious mountain retreat now.
The name on the credit card used for the booking should correspond to the guest staying at the property. The credit card used for the booking needs to be presented upon check-in.
Please note that construction work is taking place nearby from April 2026 to December 20226, and some units may be affected by light noise.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Bar is closed from 2026-12-17 until 2026-10-11
A deposit may be required at the property.
Location
Guest Reviews
Staff was very helpful and kind. Beautiful Mountain View’s from the Mountain View room
The pictures on booking.com are misleading so read the description on the room views
Good location. Great, Spacious rooms. Friendly helpful staff
Too warm without AC
Location was good, staff were very polite and helpful, breakfast was good. The bathroom was well equipped and clean.
We had a meal in the restaurant one evening which was lovely and the fondue was very good. The service was excellent, the restaurant has the perfect Swiss mountain feel.
Unfortunately when we booked it, it said the room would have bunk beds. With two adult sized kids of different sexes, a sofa bed was not helpful as there is no way they’ll share a bed. This meant that my husband and myself had to use the sofa bed which was fairly uncomfortable.
We were also told by the gentleman on reception that we would have views of the Eiger but the room was in fact on the side with no such views.
There was only one fan and it was warm in the room. Luckily we were able to get another one which helped. The mini bar did not cool the drinks so we didn’t make full use of it being restocked every day. We did advise reception but this was not resolved.
Great breakfast, clean, beautiful views, convenient location and wonderful/helpful staff.
None.
Adorei tudo, atendimento, café da manhã, localização, tudo maravilhoso
Gostei de tudo
In the heart of the city - close to train station. Barry’s restaurant and breakfasts were good. Junior suite was large with lots of storage and a nice tub and shower . The inside of the room itself was nice but location was beyond horrible!
I felt scammed by the reviews and photos of the junior suite with Eiger views. The rear of the balcony has you basically on top of an ugly white building with tons of windows and cars coming into a lot ( at night headlights shone into room) . To the right there is the gym/spa with an huge ladder up against a wall. ZERO privacy. Had to keep curtains closed at all times day and night or someone was close enough and could see you . The wooden flooring of balcony was so worn that I immediately got a splinter the first time that I stepped outside. I noticed spa robes and no slippers so we called front desk for slippers to avoid splinters and they had the audacity to charge us $5 a pair. Also the junior suites are in a separate building that requires tons of staircases or two elevators to get to it. Im sorry but I travel frequently and pride myself on getting beautiful rooms with a view and this fell beyond short of any expectations and reviews that I read . Please do not make the same mistake.
Also depending on time of year that you go be aware ( I was) There is no pool or a/c. There was a fan in room which was great but if you open windows a ton of gnats come in.
If I ever go back to Grindelwald I would stay somewhere else . So many other beautiful hotels that have unobstructed views of valley and mountains.
Staff were welcoming and really helpfull.
Barrys restaurant was exceptional.
The young man at the front desk upon our arrival on Monday, 9/7 was very helpful and friendly. Super nice!
The breakfast was excellent! Enjoyed coffee and cake!
Would have enjoy an area, such as a lobby, without music playing to work and read outside of the room
Echt vriendelijk personeel, attent en behulpzaam.
Openingstijden van de sauna. En er was onvoldoende uitgelegd dat op verzoek ook eerder gebruik gemaakt kon worden van deze faciliteiten.
Easy access to buses and trains.
Our room didn’t have a view, and I was very disappointed about that.
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