Eiger Mountain & Soul Resort

Hotels
9 (1760 reviews)
Dorfstrasse 133 , Grindelwald , ch

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Great food quality
Good amenities
Cons:
Noise from the street
Mixed feedback on bathroom privacy

Categories

Cleanliness
8.14
Some reviews mentioned noise issues, which may affect cleanliness perceptions.
Service
9.61
Consistently praised for friendly, helpful, and attentive staff across multiple reviews.
Location
9.15
Location was highlighted as a major pro due to stunning views and central positioning.
Room Quality
8.6
Rooms were described as comfy and well-designed but some minor issues noted.
Amenities
9.13
Amenities like spa access and breakfast were well-received.
Value for Money
9.09
Several guests felt it was worth every penny spent.
Food and Beverage
9.14
Food quality and breakfast options were praised greatly by guests.
Overall Experience
9.11
Overall stay experiences were overwhelmingly positive across reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:27

Property Description

Luxurious Mountain Getaway at Eiger Mountain & Soul Resort

Uncomplicated Charm: Experience innovative well-being ide-as, nature adventures, and entertainment at our year-round operation. Choose from a variety of accommodations including rooms, suites, flats, and chalets.

Wellness Center and Sports Facilities: Enjoy free access to our supervised fitness area, saunas, and trendy lounge. Additionally, benefit from complimentary admission to the nearby sports center offering a swimming pool and ice skating rink.

Private Spa Experience: Indulge in a private spa session with a mountain herb bath, cocoon sauna, foot bath with peeling, and more. Treat yourself to snacks and drinks in a serene setting.

Immerse yourself in the charm of the Eiger resort, just minutes away from transportation and shops, with stunning glacier views. Book your luxurious mountain retreat now.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. The credit card used for the booking needs to be presented upon check-in.

Please note that construction work is taking place nearby from April 2026 to December 20226, and some units may be affected by light noise.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CHF 5 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 11 years old stay for CHF 40 per person per night when using an existing bed.
    Children from 12 years old to 15 years old stay for CHF 80 per person per night when using an existing bed.
    Children from 2 years old to 11 years old stay for CHF 40 per person per night when using an available extra bed.
    People 12 years old and over stay for CHF 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1760 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.15
Room Quality: 8.6
Amenities: 9.13
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.11
H
Hiroma solo_traveller jp
10
2026-05-09 via Nuitee
B
Britta solo_traveller de
8
Pros:

Die Freundlichkeit des Personals.

Cons:

Die sehr enge Zufahrt zum Hotelparkplatz.

2026-05-09 via Nuitee
L
Lakshmi family_with_children us
5
Overpriced.
Pros:

Good views of the Eiger from our room. Good spread at breakfast. There was a coffee and cake afternoon routine which was cute!

Cons:

Check in took too long, the staff took too long going into irrelevant details when we had traveled and arrived and just waiting to get out (ended up missing going to Grindewald first as a result).

Rooms were small and felt dated (dark/dingy/too warm and no aircon!). Not very luxurious (as advertised). Bathroom was small, except for the excellent water pressure - was very dated.

Definitely not value for money.

2026-05-03 via Nuitee
J
jonathan couple ch
8
2026-05-03 via Nuitee
M
Markus solo_traveller ch
7
Nice mountain getaway
Pros:

Good food, good gym, nice spa.

Cons:

Breakfast is a bit monotonous.

2026-05-01 via Nuitee
M
Megan family_with_children us
10
Pros:

The breakfast was delicious and offered a wide variety of food. It filled our bellies and prepared us for an active day. The staff from the front desk to the servers were all very helpful and kind.

2026-05-01 via Nuitee
V
Vijendra family_with_children nl
10
2026-04-30 via Nuitee
A
ANDRESSA family_with_children br
10
Perfeito!!
Pros:

De tudo !! Perfeito!! Atendimento
Magnífico

Cons:

Gostei de tudo

2026-04-30 via Nuitee
K
Kristin solo_traveller us
7
Pros:

Location was nice but I paid for the top suite for a view and it was blocked a bit by other hotels in front....

Cons:

The Spa was not good. Massage was not very good. Parking was good (when I found the entrance). Check in counter was awkward. Beds not very comfortable...pillows really not great. I did like the bathtub.

2026-04-30 via Nuitee
D
Ddbontuyaux solo_traveller ch
8
Pros:

Le personnel incroyable qui fait des efforts même si on ne parle pas la langue, toujours souriant. Le restaurant de l'hôtel, toujours super bien mangé. La vue sur l'Eiger. Excellent massage également.

Cons:

Le SPA nudiste. Le SPA est nudiste et sur le site cela n'est mentionné nul part. Je trouve dommage car nous avons été en couple, peut-être que des gens sont très à l'aise de se balader tout nu, mais nous n'avions pas du tout envie d'être nu ou des voir les gens nus. Le seul moyen d'utiliser le SPA est de le privatisé en partie, en payant.

2026-04-29 via Nuitee
M
Miguel Angel couple es
2
Pros:

Ubicación

Cons:

Había chinches en las camas. Muy sucio

2026-04-28 via Nuitee
A
Ayelet solo_traveller il
10
Pros:

Everything - stuff, location, facilities
The stuff was super nice, really lovely hotel.

Cons:

Balcony for the price
And kids playroom/club will be nice :)

2026-04-25 via Nuitee
O
Olga couple ae
8
2026-04-24 via Nuitee
G
Greg family_with_children ca
5
Good staff bad buisness
Pros:

The staff

Cons:

The price, the hidden costs and the illness caused by the food

2026-04-22 via Nuitee
O
Ornella solo_traveller fr
10
2026-04-19 via Nuitee
W
Wenyan couple de
8
2026-04-19 via Nuitee
F
Fabian couple ch
10
Sehr angenehmer Aufenthalt und super Personal. Sehr zu empfehlen
Pros:

Sehr freundliches Personal
Gutes Frühstücksbuffet

Cons:

Leider kein Pool im Spa bereich

2026-04-19 via Nuitee
T
Takanori couple jp
8
2026-04-18 via Nuitee
Y
YUTING family_with_children cn
10
Pros:

酒店歪景色很好,早餐也不错,交通方便,服务员很热情

2026-04-16 via Nuitee
A
anne maria couple ch
8
2026-04-15 via Nuitee