Eiger Mountain & Soul Resort

Hotels
9 (1866 reviews)
Dorfstrasse 133 , Grindelwald , ch

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Great food quality
Good amenities
Cons:
Noise from the street
Mixed feedback on bathroom privacy

Categories

Cleanliness
8.14
Some reviews mentioned noise issues, which may affect cleanliness perceptions.
Service
9.61
Consistently praised for friendly, helpful, and attentive staff across multiple reviews.
Location
9.15
Location was highlighted as a major pro due to stunning views and central positioning.
Room Quality
8.6
Rooms were described as comfy and well-designed but some minor issues noted.
Amenities
9.13
Amenities like spa access and breakfast were well-received.
Value for Money
9.09
Several guests felt it was worth every penny spent.
Food and Beverage
9.14
Food quality and breakfast options were praised greatly by guests.
Overall Experience
9.11
Overall stay experiences were overwhelmingly positive across reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:27

Property Description

Luxurious Mountain Getaway at Eiger Mountain & Soul Resort

Uncomplicated Charm: Experience innovative well-being ide-as, nature adventures, and entertainment at our year-round operation. Choose from a variety of accommodations including rooms, suites, flats, and chalets.

Wellness Center and Sports Facilities: Enjoy free access to our supervised fitness area, saunas, and trendy lounge. Additionally, benefit from complimentary admission to the nearby sports center offering a swimming pool and ice skating rink.

Private Spa Experience: Indulge in a private spa session with a mountain herb bath, cocoon sauna, foot bath with peeling, and more. Treat yourself to snacks and drinks in a serene setting.

Immerse yourself in the charm of the Eiger resort, just minutes away from transportation and shops, with stunning glacier views. Book your luxurious mountain retreat now.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. The credit card used for the booking needs to be presented upon check-in.

Please note that construction work is taking place nearby from April 2026 to December 20226, and some units may be affected by light noise.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Bar is closed from 2026-12-17 until 2026-10-11
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 1866 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.15
Room Quality: 8.6
Amenities: 9.13
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.11
J
Julio Rene solo_traveller gt
6
2026-09-11 via Nuitee
A
Anderson family_with_children br
10
Dias maravilhosos
Pros:

Adorei tudo, atendimento, café da manhã, localização, tudo maravilhoso

Cons:

Gostei de tudo

2026-09-11 via Nuitee
X
Xiangyu solo_traveller au
10
2026-09-11 via Nuitee
L
Lisa couple us
2
DO NOT WASTE MONEY sBOOKING A JUNIOR SUITE WITH EIGER VIEW. You will stare at the back of an ugly white building with wi
Pros:

In the heart of the city - close to train station. Barry’s restaurant and breakfasts were good. Junior suite was large with lots of storage and a nice tub and shower . The inside of the room itself was nice but location was beyond horrible!

Cons:

I felt scammed by the reviews and photos of the junior suite with Eiger views. The rear of the balcony has you basically on top of an ugly white building with tons of windows and cars coming into a lot ( at night headlights shone into room) . To the right there is the gym/spa with an huge ladder up against a wall. ZERO privacy. Had to keep curtains closed at all times day and night or someone was close enough and could see you . The wooden flooring of balcony was so worn that I immediately got a splinter the first time that I stepped outside. I noticed spa robes and no slippers so we called front desk for slippers to avoid splinters and they had the audacity to charge us $5 a pair. Also the junior suites are in a separate building that requires tons of staircases or two elevators to get to it. Im sorry but I travel frequently and pride myself on getting beautiful rooms with a view and this fell beyond short of any expectations and reviews that I read . Please do not make the same mistake.
Also depending on time of year that you go be aware ( I was) There is no pool or a/c. There was a fan in room which was great but if you open windows a ton of gnats come in.
If I ever go back to Grindelwald I would stay somewhere else . So many other beautiful hotels that have unobstructed views of valley and mountains.

2026-09-11 via Nuitee
J
Jeffrey solo_traveller gg
10
Pros:

Staff were welcoming and really helpfull.
Barrys restaurant was exceptional.

2026-09-11 via Nuitee
S
Scott solo_traveller us
9
Excellent stay and will recommend to friends.
Pros:

The young man at the front desk upon our arrival on Monday, 9/7 was very helpful and friendly. Super nice!

The breakfast was excellent! Enjoyed coffee and cake!

Cons:

Would have enjoy an area, such as a lobby, without music playing to work and read outside of the room

2026-09-11 via Nuitee
M
Margo solo_traveller nl
9
Pros:

Echt vriendelijk personeel, attent en behulpzaam.

Cons:

Openingstijden van de sauna. En er was onvoldoende uitgelegd dat op verzoek ook eerder gebruik gemaakt kon worden van deze faciliteiten.

2026-09-08 via Nuitee
A
ali solo_traveller ir
8
Great location and easy access to buses and trains, but I was disappointed that the room had no view.
Pros:

Easy access to buses and trains.

Cons:

Our room didn’t have a view, and I was very disappointed about that.

2026-09-08 via Nuitee
J
Jinzhao couple cn
10
2026-09-08 via Nuitee
S
Saeed couple sa
9
2026-09-07 via Nuitee
S
Shuing couple us
9
2026-09-06 via Nuitee
M
Maria Fernanda couple br
10
Amazing stay!
Pros:

Awesome breakfast! Our room had a lot of space, the bed was good as well. The view is amazing! The reception guys helped me to surprise my husband in his birthday with a cake! The brazilian chef is very kind and helped us with some tips :)

2026-09-04 via Nuitee
S
sorin family_with_children ro
7
Pros:

Very good breakfast. Excelent location.

Cons:

The room we had was king of old. Also, with no air conditioned, the temperature was unpleasantly high. We had no choice but to sleep with the windows opened - that meant noise, light and bugs coming in during the night.

2026-09-02 via Nuitee
K
Karen couple us
10
2026-09-02 via Nuitee
S
Sabine couple de
9
Pros:

Allem voran..das Team im Eiger Mountain ist der Wahnsinn ..so, so freundlich, aufmerksam und hilfsbereit!
Einfach super!
Das Frühstück ist richtig gut, das Restaurant Barry ebenfalls und auch hier durften wir einen tollen, warmherzigen Service genießen! Die Lage des Hotels in Grindelwald ist optimal um zu den jeweiligen Bahnen in der Region zu kommen, um von dort aus zu wandern und die Schweizer Bergwelt zu genießen!
Ich hatte auch eine Massage während unseres Aufenthaltes und die war super!
Wir sagen ganz herzlich Dankeschön und kommen bestimmt und sehr gerne wieder🤗

2026-09-02 via Nuitee
M
Marco couple ch
9
2026-08-31 via Nuitee
A
Axel couple fr
7
Pros:

Personnel très sympathique

Cons:

Petit déjeuner moyen

2026-08-31 via Nuitee
A
Adri solo_traveller nl
7
Pros:

Locatie en vriendelijk personeel

Cons:

Badkamer was erg klein , hebben niet de kamer gekregen zoals de foto's op de site van booking.com beloofde , maar helaas hotel zat vol en konden niet wisselen

2026-08-29 via Nuitee
L
Laura solo_traveller us
10
2026-08-29 via Nuitee
Y
Y solo_traveller nl
6
Overrated Grinderwald Family Resort
Pros:

+Great location
+Good breakfast
+Perfect restaurant with great staff 1st floor

Cons:

-terrible check-in and staff not helpful (also eliminating language issues)
-rooms on south are overheated in Summer and no airconditioning
-hotel buildings and route is like a maze
-parking troublesome and expensive
-lots of families with screaming kids and no possibility to have adult-only floor/gastronomie l
- too expensive Vs value and quality

2026-08-29 via Nuitee