The SIGAR Hotel at Sutera Bay

Hotels
8.5 (334 reviews)
Sutera Bay, Sadong Jaya, 88100 Kota Kinabalu, Sabah , Kota Kinabalu , my

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Lift / Elevator
Luggage storage
Tour desk
Ironing service
Car hire
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities
Cons:
Diluted toiletries
Limited breakfast options

Categories

Cleanliness
7.96
Some reviews mentioned wear and tear, diluted toiletries, and challenges with housekeeping.
Service
8.93
Friendly staff and overall good service reported, although some issues with housekeeping noted.
Location
8.97
Convenient location with amenities nearby, despite some parking challenges.
Room Quality
8.42
Rooms are nice but soundproofing is an issue.
Amenities
8.45
Nice amenities like a pool and convenience store, but breakfast options are limited.
Value for Money
8.91
Mixed feedback on pricing for parking and amenities, but overall considered fair for the quality.
Food and Beverage
7.46
Limited options at the convenience store and wish for better in-house dining.
Overall Experience
8.93
Generally positive experience with notable room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:04

Property Description

Luxurious Rooms and Amenities - Enjoy well-equipped rooms with modern facilities like flat-screen TVs, free WiFi, and premium toiletries.

Relaxing Outdoor Pool - Take a dip in the refreshing outdoor swimming pool while enjoying stunning views of the city.

Convenient Location - Situated near popular attractions like the Filipino Market Sabah and Sabah State Museum, our hotel offers easy access to key destinations in Kota Kinabalu.

To experience comfort and luxury in the heart of Kota Kinabalu, book your stay at The Sigar Sutera Bay by Homesuite' 丝阁精品酒店.

Important information:

The cleaning service is only included for stays of 5 nights or more. For other stays, a cleaning service can be arranged upon request for an additional charge.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 334 reviews
Cleanliness: 7.96
Service: 8.93
Location: 8.97
Room Quality: 8.42
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 7.46
Overall Experience: 8.93
N
nora family_with_children my
8
2026-02-14 via Nuitee
M
Mohd Azli Bin extended_group my
9
2026-02-14 via Nuitee
L
lisa extended_group my
10
Pros:

So clean

2026-02-14 via Nuitee
S
Spall couple gb
9
2026-02-13 via Nuitee
P
Priscilla family_with_children my
7
2026-02-11 via Nuitee
J
jian family_with_children cn
10
2026-02-11 via Nuitee
M
MoAzAt family_with_children my
10
excellent
Pros:

the bed, the space

Cons:

the noise from renovation

2026-02-10 via Nuitee
extended_group tw
9
2026-02-10 via Nuitee
S
SOON extended_group my
8
2026-02-09 via Nuitee
E
Enelda extended_group my
10
2026-01-31 via Nuitee
J
Joekeranian couple my
9
2026-01-29 via Nuitee
Y
youngrae solo_traveller kr
8
2026-01-29 via Nuitee
N
Nazriyah extended_group my
8
excellent
Pros:

No breakfast included. Maybe next time can consider for breakfast

Cons:

nothing

2026-01-26 via Nuitee
A
alexander couple my
10
2026-01-25 via Nuitee
J
Jan couple dk
9
🌹
Pros:

🌹

Cons:

🌹

2026-01-25 via Nuitee
N
Najah Raihana extended_group my
8
Good stay
Pros:

It’s a new property and everything looks new. Nice swimming pool as well and they have bathrobes in the room as well. Not bad price for the rooms.

Cons:

No free parking but there’s paid parking available.

2026-01-23 via Nuitee
I
IRMAN family_with_children my
9
2026-01-20 via Nuitee
E
Emmi couple fi
9
2026-01-19 via Nuitee
T
T extended_group za
10
Pros:

good

2026-01-19 via Nuitee
M
Mohammad Azam extended_group my
10
Awesome
Pros:

Cleanlines.

Cons:

None.

2026-01-19 via Nuitee