The SIGAR Hotel at Sutera Bay

Hotels
8.5 (361 reviews)
Sutera Bay, Sadong Jaya, 88100 Kota Kinabalu, Sabah , Kota Kinabalu , my

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Lift / Elevator
Luggage storage
Tour desk
Ironing service
Car hire
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities
Cons:
Diluted toiletries
Limited breakfast options

Categories

Cleanliness
7.96
Some reviews mentioned wear and tear, diluted toiletries, and challenges with housekeeping.
Service
8.93
Friendly staff and overall good service reported, although some issues with housekeeping noted.
Location
8.97
Convenient location with amenities nearby, despite some parking challenges.
Room Quality
8.42
Rooms are nice but soundproofing is an issue.
Amenities
8.45
Nice amenities like a pool and convenience store, but breakfast options are limited.
Value for Money
8.91
Mixed feedback on pricing for parking and amenities, but overall considered fair for the quality.
Food and Beverage
7.46
Limited options at the convenience store and wish for better in-house dining.
Overall Experience
8.93
Generally positive experience with notable room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:04

Property Description

Luxurious Rooms and Amenities - Enjoy well-equipped rooms with modern facilities like flat-screen TVs, free WiFi, and premium toiletries.

Relaxing Outdoor Pool - Take a dip in the refreshing outdoor swimming pool while enjoying stunning views of the city.

Convenient Location - Situated near popular attractions like the Filipino Market Sabah and Sabah State Museum, our hotel offers easy access to key destinations in Kota Kinabalu.

To experience comfort and luxury in the heart of Kota Kinabalu, book your stay at The Sigar Sutera Bay by Homesuite' 丝阁精品酒店.

Important information:

The cleaning service is only included for stays of 5 nights or more. For other stays, a cleaning service can be arranged upon request for an additional charge.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 361 reviews
Cleanliness: 7.96
Service: 8.93
Location: 8.97
Room Quality: 8.42
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 7.46
Overall Experience: 8.93
family_with_children my
10
2026-04-11 via Nuitee
M
Mingan extended_group cn
8
Pros:

环境优雅,停车方便

2026-04-06 via Nuitee
L
Loh couple my
10
100% satisfied
Pros:

Rooms clean, spacious, well maintained and comfortable

Cons:

None

2026-04-04 via Nuitee
A
Adika Azwan extended_group my
10
Pros:

Great place to stay

2026-04-01 via Nuitee
J
Jennifer extended_group my
8
2026-03-30 via Nuitee
T
Tia-lily solo_traveller gb
10
2026-03-29 via Nuitee
S
supralaju extended_group bn
10
Pros:

The staffs are professional. We didn't realise my son left an envolpe with money. They call us and told us . And we discovered one of my cousins left her Hand Phone. Its quite rare to.see honesty even 5 ⭐ hotel doesn't have this level of professionalism.Thank You

2026-03-29 via Nuitee
J
Jerome family_with_children my
7
Pros:

lobby smell good
staff friendly
room is spacious
security is good

Cons:

Toile is Smelly and bad odor

2026-03-27 via Nuitee
D
dangmieza family_with_children my
9
Comfy
Pros:

Comfy

Cons:

Nothing

2026-03-26 via Nuitee
R
ROSMIH family_with_children my
8
2026-03-26 via Nuitee
M
Muhammad Saiful extended_group my
9
2026-03-26 via Nuitee
P
Pn.Aishah extended_group my
9
2026-03-25 via Nuitee
L
Linda couple my
8
2026-03-25 via Nuitee
D
Dines solo_traveller bn
8
Pros:

Good location close to shopping mall Imago

Cons:

No shower tray at 2nd guest toilet

2026-03-22 via Nuitee
R
RAYMOND couple my
10
Pros:

nice place

Cons:

rekomen

2026-03-22 via Nuitee
N
NURUL solo_traveller bn
5
2026-03-21 via Nuitee
N
nurizzah couple bn
10
2026-03-16 via Nuitee
M
Mohamad Noor Amali extended_group bn
8
2026-03-13 via Nuitee
A
Angeles couple gb
8
Pros:

The room was huge, comfy beds, clean common areas and room, close supermarket

Cons:

You should put a lock in the luggage storage room

2026-03-11 via Nuitee
K
Kan Huat extended_group my
7
时间不够用
Pros:

舒服干净

Cons:

酒店大堂厕所门锁有点坏坏的

2026-03-10 via Nuitee