Tokyu Stay Shinjuku

Hotels
9 (2748 reviews)
Shinjuku-ku,Shinjuku 3-7-1 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Staff adhere to local safety protocols
Front desk (limited hours)
Free wired internet
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Small rooms
Mixed breakfast quality
Limited amenities

Categories

Cleanliness
8.5
Most reviews mentioned cleanliness positively, though some indicated small issues with room maintenance.
Service
9.5
Staff were consistently described as friendly and helpful.
Location
10
Multiple reviews highlighted the exceptional location near transportation and amenities.
Room Quality
8.5
Rooms were noted as clean and spacious for Tokyo but some guests found them small.
Amenities
8.5
Amenities included washing machines and coffee machines, though some guests found more could be offered.
Value for Money
9
Perceived as fair for the location and offerings, though some guests expected more from the price.
Food and Beverage
8.5
Breakfast generally received mixed reviews with some complaints about quality.
Overall Experience
9.5
Overall satisfaction was high with guests reporting a great stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:46

Property Description

Modern and Convenient Accommodation
Tokyu Stay Shinjuku, opened in May 2015, offers a modern stay in the heart of lively Shinjuku. Just steps away from the subway station, the hotel provides free WiFi and 24-hour front desk services with luggage storage.

Comfortable and Well-Equipped Rooms
The rooms at Tokyu Stay Shinjuku are furnished with white and light-wood decor, featuring amenities like a flat-screen TV, fridge, and electric kettle. Some rooms even come with a microwave and air purifier/humidifier for added convenience.

Complimentary Services and Nearby Attractions
Guests can enjoy free rental services including a washing machine, tumble dryer, and more. With a variety of dining options nearby and attractions like Shinjuku Gyoen Park within walking distance, there's plenty to explore during your stay. Book now for a memorable experience!

Important information:

The full amount of the reservation must be paid at check-in.

When booking for 10 people or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Early check-in before 15:00 can be requested at an additional charge (subject to availability).

Extra charges apply for late check-out.

For guests staying 6 nights or less, cleaning staff do not clean rooms but they change towels and collect trash. Please sign up cleaning magnet outside of room door by 11am in the morning. For guests staying 7 nights or more, rooms are cleaned once a week only in addition to the cleaning services same as guests who stay 6 nights or less.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 2748 reviews
Cleanliness: 8.5
Service: 9.5
Location: 10
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 9.5
R
Rebello • solo_traveller • ar
7
2026-02-14 • via Nuitee
Y
YINGTZU • couple • tw
9
Pros:

房間內有洗脫烘洗衣機，位置地點超好。

2026-02-13 • via Nuitee
S
Stephen • couple • gb
9
2026-02-12 • via Nuitee
きむら • couple • jp
10
2026-02-12 • via Nuitee
E
ELIZABETH • family_with_children • mx
10
EZCELENTE UBICACION
Pros:

TODO EXCELENTE, EXCELENTE UBICACION

Cons:

LAS HABITACIONES SON MUY PEQUEÑAS IDEALES PARA 1 PERSONA

2026-02-12 • via Nuitee
H
HUNGJU • couple • tw
10
若是第一次到東京可以考慮
Pros:

地理位置很好

Cons:

沒有

2026-02-11 • via Nuitee
I
ISARES • couple • th
10
Pros:

Not so big but roomy enough for Japanese standard. Newly furnished.
Great location in shinjuku area. Very near to 3-chome subway.

2026-02-11 • via Nuitee
W
winnie • family_with_children • us
10
Pros:

the staff are helpful and kind. I like the coffee maker in the lobby

2026-02-11 • via Nuitee
J
Jen • couple • au
10
Enjoyable and comfortable
Pros:

Wonderful location, easy check in and out. We arrived early and were able to drop our luggage for the day so we could explore the area before check in. Appreciated the complimentary amenities and hot drinks after a cold day out and about. The front desk staff were very helpful.

2026-02-10 • via Nuitee
N
Norgard • couple • au
8
Great location, helpful staff, clean albeit a bit small rooms
Pros:

Great location

Cons:

Room was very small

2026-02-10 • via Nuitee
K
Ka Cheung Christopher • family_with_children • hk
10
2026-02-09 • via Nuitee
M
Matias • family_with_children • ar
8
Pros:

La ubicacion

Cons:

Todo muy bien

2026-01-31 • via Nuitee
Y
yu • couple • jp
10
とても良かったです。東京ブランド最高！
Pros:

どこをとっても清潔で綺麗さすが投球ブランドだなと思いました。お値段もほど良く、お部屋もとても清潔感と落ち着いた感じがしてよかったです。アメニティーがあまり多くは無いのですが、必要以上のものはなく必要最低限で過ごすことができました。

Cons:

特にありません、

2026-01-31 • via Nuitee
B
Brandon • couple • us
8
Pros:

Location was amazing. It’s also very well put together with great staff

Cons:

The carpets on the fifth floor were stained. Other than that it was amazing

2026-01-31 • via Nuitee
H
Hailey • couple • us
8
2026-01-30 • via Nuitee
H
Hsing Chuan • family_with_children • tw
8
2026-01-28 • via Nuitee
S
Shubham • solo_traveller • us
10
Pros:

very friendly staff, staff knows good English, hotel staff very helpful, clean well managed property

2026-01-28 • via Nuitee
B
Belinda • extended_group • au
8
Close enough to the business of Shinjuku, but also far enough away
Pros:

The size of the twin room and bathroom were both larger than I was expecting. The hotel is very close to Shinjuku Station exits and an easy walk 10 minute walk (with luggage) to the main station exit.

2026-01-28 • via Nuitee
C
Chana • solo_traveller • ca
10
Pros:

Clean, good location

Cons:

None

2026-01-28 • via Nuitee
S
Shubham • solo_traveller • us
10
Pros:

clean, staff is very friendly

2026-01-28 • via Nuitee