Le Merrill - Vieux Montréal

Hotels
7.5 (1282 reviews)
Rue Notre-Dame O. , Montréal , ca

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
Contactless check-in/check-out
Invoice provided
See all facilities

Review Highlights

Pros:
Great location
Modern design
Cons:
Cleanliness issues
Lack of amenities

Categories

Cleanliness
6.39
There were mentions of cockroaches and kitchen smells, indicating cleanliness issues.
Service
8.36
Overall good service but some complaints about the timely communication.
Location
8.9
Location was frequently praised, being in a great area for walking and activities.
Room Quality
6.85
Some issues with room amenities and quality, but overall decent.
Amenities
6.38
Lacked basic amenities like adequate kitchen utensils and some complain of not working TV.
Value for Money
7.84
Generally perceived as good value despite some issues.
Food and Beverage
7.39
No specific comments regarding food and beverage options.
Overall Experience
7.86
Positive experiences noted, but there is room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:08

Property Description

Luxurious Lofts with Modern Amenities

Stylish Accommodations: Experience comfort and elegance in our air-conditioned lofts with flat-screen TVs, cozy seating areas, and well-equipped kitchens.

Convenient Location: Located just steps away from iconic landmarks such as Notre Dame Basilica and Place Jacques Cartier, our hotel offers easy access to the best of Montréal.

Relaxing Terrace: Unwind and enjoy the city views from our charming terrace, the perfect spot to start or end your day in this vibrant city.

Book now to indulge in a luxurious stay at Boutique Notre Dame and make the most of your visit to Montréal!

Important information:

IMPORTANT: Please note that construction work is underway in the neighborhood, which may cause noise disturbances. This situation is beyond our control, and we apologize in advance for any inconvenience caused.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.5
Based on 1282 reviews
Cleanliness: 6.39
Service: 8.36
Location: 8.9
Room Quality: 6.85
Amenities: 6.38
Value for Money: 7.84
Food and Beverage: 7.39
Overall Experience: 7.86
L
Lorena couple mx
1
Terrible, I think we need to be compensated
Pros:

Location

Cons:

We're giving it 1 star for the following reasons: The name of the place is "The Merrill boutique hotel," but it's not a hotel; it's more like an Airbnb. They don't clean daily as you would in a hotel. I had to ask during our stay, and they gave us a complimentary cleaning, which we appreciated, but we rented here thinking it was a hotel. The place is across from a large construction site, and we weren't notified in advance. We weren't prepared. The construction noise started at 6:00 AM every day and stopped around 5:00 PM, making it very difficult to rest (we've shared photos and videos below). The construction made it almost impossible to get to the "hotel" because the street was closed on several occasions. We had very, very little privacy. The construction workers could easily see into the apartment, and since there were two of us women, it was quite worrying even with the curtains closed. The "curtains" are super thin, the room has one glass wall and all the light filters in, so if the construction noise doesn't wake you up, the sun definitely will. The TV remote was covered in corrosion and never worked; we could never watch TV. The pillows hurt your neck, there's no shelf in the bathroom, so you have to put your shampoo, soap, etc., on the floor. Finally, there's no microwave, so if you wanted to reheat anything, it wouldn't be possible. We're including all this information so that future tenants aren't caught off guard and are better prepared.

2026-03-19 via Nuitee
F
Florencia couple cl
6
Para un par de dias esta ok pero no es comodo
Pros:

Location, confortable beds

Cons:

No tenia cortinas y al lado estaban construyendo un edificio, asi que ademas de la luz en las mañanas (6.30 am) tambien era incomodo que los trabajadores miraran
Una de las piezas no tenia luz
El servicio fue pesimo para cuando llegamos. No nos querian abrir y hacian -5C afuera

2026-03-18 via Nuitee
M
Michael extended_group ca
10
2026-03-13 via Nuitee
P
pierre-alexandre couple ca
7
Super spot…super appart…super prix…service clientèle a revoir au complet…
Pros:

Emplacement au cœur du vieux Montreal…tout est à proximité…Appartement exceptionnel pour le prix…rien à redire…stationnement non disponible …donc soit dans la rue soit dans u. stationnement payant a proximité.

Cons:

le service client définitivement…personne sur place…endroit autonome avec clé magnétique et codes…processus de check in pourrait être plus simple…et mieux pensé …pas trop user friendly. Si vous oubliez votre clé(seulement 1 fournie)à l’intérieur de votre appart par mégarde…et bien vous coucherez dehors car il n’y aura personne pour vous répondre…et bonne chance le
lendemain pour ravoir vos effets…pas évident…

2026-03-12 via Nuitee
M
Michel couple fr
8
2026-03-10 via Nuitee
A
Aaron EJ solo_traveller ca
1
2026-03-08 via Nuitee
A
Alexander extended_group ca
10
2026-03-07 via Nuitee
D
Daniel couple ca
8
Trop court, j'aurais due prendre 2 nuits
Pros:

Le loft est tres bien aménagé et pres de tout dans le vieux Montreal.
Beaucoup de choix de retauration dans le secteur
On peut tout faire a pied
Je recommande cet endroit et je vais y retourné cet été

Cons:

le choix des chaine de la télé

2026-03-07 via Nuitee
P
Philip couple ca
8
Pros:

Close to everything

2026-03-05 via Nuitee
J
jean-Jacques couple ca
10
2026-03-04 via Nuitee
M
Maria solo_traveller ca
9
2026-03-04 via Nuitee
A
Anna couple ca
10
Great location, excellent value
Pros:

Everything was perfect. Communication, check in, the host's attention. The apartment was spacious and very clean, beds very comfortable, kitchen well equipped (bring your own food). Bathroom clean and functional, everything there, soaps and shampoos. The building is a bit acoustic but this was not a problem. The location cannot be beat, in the heart of the Old City, just steps from the Basilica Notre Dame, The Museum of Illusion, entry to the Underground City and many other interesting places. Great restaurants and cafes nearby.

Cons:

Nothing.

2026-03-01 via Nuitee
D
Donald couple us
10
2026-02-27 via Nuitee
B
Bianco solo_traveller ca
10
A simple gem overall
Pros:

Well decorated, practical, full equipped. Missing microwaves but oven replaces the need for one. Calm with a great location!

Cons:

They need to repair the third floor locket.

2026-02-27 via Nuitee
B
Bianco solo_traveller ca
10
2026-02-26 via Nuitee
J
Julien solo_traveller cn
2
2026-02-24 via Nuitee
B
Bianco couple ca
10
A gem to me!
Pros:

Very great with everything a traveling cook might need. Very calm and perfect for single, couple or family.

Cons:

There no microwave in this unit.

2026-02-24 via Nuitee
M
Melissa family_with_children ca
10
Great
Pros:

Great location

Cons:

A couple stairs leading up to the apartment was tricky lifting a stroller

2026-02-24 via Nuitee
M
Mathieu couple ca
4
Beau loft mais équipements désuet. Un peu bruyant.
Pros:

Bonne emplacement. Appartement avec plafond haut et beaucoup de cachet. Épicerie un peu loin.

Cons:

Lit très inconfortable. Odeur d'égout dans l'appartement pendant 3-4 jours jusqu'à ce que quelqu'un viennent régler partiellement/temporairement le problème. Laveuse avec de l'eau dans le fond non fonctionnelle. Beaucoup de petit problèmes avec l'appartement. On n'a pas eu l'appartement tel que réservé, mais plutôt un logement similaire mais moins bien situé dans l'immeuble, sans vue. Internet lent. Télé sans télécommande. On entend le bruit dans le corridor comme si la porte était ouverte.

2026-02-22 via Nuitee
J
Juan Pablo couple ca
10
Pros:

Perfect place for a quick weekend getaway

2026-02-13 via Nuitee