MATHIS Retreat Ubud

Hotels
Dijiwa Sanctuaries
9 (412 reviews)
Jalan Lungsiakan , Ubud , id

Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great view
Excellent staff
Peaceful location
Nice pool
Cons:
Cleanliness issues
Limited breakfast variety
Facilities needing upgrades

Categories

Cleanliness
8.39
Some reviews mentioned dirty bedding and issues with the cleanliness.
Service
9.86
Many reviews highlighted excellent and friendly service.
Location
9.9
Multiple reviews praised the beautiful view and peaceful surroundings.
Room Quality
8.35
Some facilities were noted as not working properly, suggesting room quality could improve.
Amenities
8.38
Some reviews hinted at the need for upgrades in room facilities.
Value for Money
9.34
General sentiment indicates a good experience considering price.
Food and Beverage
8.39
Some dissatisfaction with breakfast options and food quality.
Overall Experience
9.36
Overall positive experience with many recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:50

Property Description

Panoramic Views and Tranquil Setting
Experience breathtaking views of the rice fields and immerse yourself in the peaceful natural surroundings at MATHIS Retreat Ubud.

Luxurious Accommodations
Indulge in the modern Balinese architecture and décor of the luxurious rooms and bungalows, each equipped with a private terrace and flat-screen TV for your comfort.

Relaxation and Adventure
Unwind with a rejuvenating body massage at the spa or embark on trekking and cycling adventures. For further exploration, take advantage of the car rental services available.

Book your stay at MATHIS Retreat Ubud now to enjoy a serene getaway amidst the beauty of Ubud's green landscapes.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for Rp 450,000 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for Rp 650,000 per person per night when using an existing bed.
    People 12 years old and over stay for Rp 650,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 412 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.9
Room Quality: 8.35
Amenities: 8.38
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 9.36
L
Liesbet family_with_children nl
7
Aardig hotel
Pros:

Personeel in het restaurant is erg vriendelijk, ontbijt was wel ok. Mooi uitzicht over de rijstvelden. Prettig zwembad.

Cons:

Als je iets wilde hebben, bijvoorbeeld water dan moest je er wel drie keer om vragen en dan moest je het alsnog zelf bij de receptie ophalen. Ik had het idee dat de heren bij de receptie hun telefoon belangrijker vonden dan de gasten. Schoonmaak en schone handdoeken moet je ook naar vragen, gaat niet automatisch. Ziet er leuk uit, maar heeft allemaal wel een opknapbeurt nodig.

2026-03-12 via Nuitee
M
Malin family_with_children se
10
Toppen, bästa vi hade på Bali
Pros:

Läget, kändes som det låg off vid risfält, men var bara 15 min med taxi in till centrala Ubud. Jättefina rum, härlig pool med utsikt över risfält.

Cons:

Frukosten var jättegod, men man fick bara välja en rätt från menyn så det var lite lite

2026-03-11 via Nuitee
V
Vorst family_with_children au
10
Tranquility in serene surrounds in Ubud
Pros:

Super genuinely friendly and helpful, professional staff. Amazing quiet location, absolutely lived up to the website details. A real bonus was the easy walks through or next to rice paddies. On the shortcut walk to the Neka Art Museum, we got a glimpse of Mt Agung. Special!

2026-03-09 via Nuitee
K
Kat KR couple gb
9
2026-03-08 via Nuitee
T
Trevor couple au
10
2026-03-08 via Nuitee
C
Christina Louise family_with_children dk
6
Good - but place før improvements.
Pros:

It has a great location and is relaxing and peaceful.
The staff is very kind and helpful- they really make you feel welcome, and help the best they can.
Shuttle service works great - could offer a home time from city around 19:00/20:00 would be great.

Cons:

Web pictures and reality for the rooms does not match up. They need much better cleaning, bedding, lamp, fridge! The rooms could use a more modern look; lights, curtains, mirrors - small things but effective. Kitchen staff needs to work on their speed… took forever to get food - 2 boiled egg with toast - 25 min. or 1 club sandwich 45 min.

2026-03-07 via Nuitee
G
Geeta couple au
10
Pros:

We absolutely loved every moment of our stay! The view was breathtaking, the service was exceptional, and the atmosphere was incredibly peaceful. Dinner was absolutely delicious — truly one of the highlights of our visit.
Even though we had to check out at 4:30 a.m., the staff went above and beyond by helping us with our luggage and preparing a beautiful takeaway breakfast box for us. Such thoughtful service made our experience even more special.

2026-03-01 via Nuitee
A
Amelia solo_traveller us
10
The spa is amazing, the food is great, and the staff is EXCPETIONAL! Everyone is extremely kind and attentive they were
Pros:

Beautiful, tranquil, not too far from the center of town but still removed.

Cons:

Nothing!! Perfection

2026-03-01 via Nuitee
M
Made Fiona Dwi couple au
9
2026-02-28 via Nuitee
C
Carla couple fr
10
Cadre merveilleux, personnel incroyable
Pros:

L’emplacement, le personnel, le cadre, le restaurant, tout

2026-02-25 via Nuitee
G
Guido extended_group us
10
2026-02-24 via Nuitee
F
Francisca couple cl
8
Amazing nice views
Pros:

I loved the place the surroundings where spectacular.
The view of the rice terrace amazing

Cons:

The didn’t clean my room daily and they inform me of that only after I asked.
Most of the times I asked to clean it they did.

And I had problems with water two times, solved but I was notified after the issue, not before

But the staff was really nice and made me stay

2026-02-24 via Nuitee
W
Winter couple au
9
Pros:

excellent customer service and facilities. beautiful rice fields on the resort with free daily activities. staff were very friendly and helpful. very convenient, we organised a day trip with reception to see the sights, and their spa was lovely!

2026-02-23 via Nuitee
C
Christine family_with_children ee
10
Pros:

Little slice of paradise! What a cute and beautiful place in the middle of rice fields. It has the most beautiful pool area with a view of rice fields. Very peaceful stay with wonderful staff!

2026-02-22 via Nuitee
E
Eszter solo_traveller hu
10
Pros:

The place has a great location near the ricefields and a friendly, helpful, attentive staff.
Bintang was super nice and recommended me amazing places that I really loved.
She is the best!

2026-02-13 via Nuitee
R
Ryan solo_traveller gb
9
2026-02-12 via Nuitee
C
Cantürk family_with_children tr
10
3 gece kaldık. Dinlendik güzel yemekler yedik. İyi anılar ile dönüyoruz. Teşekkürler
Pros:

Tesis konum olarak Ubud merkeze araç ile 10-15 dakika mesafede ve otelin belirli saatlerde ücretsiz gidiş dönüş hizmeti var bu çok iyiydi. Taksi parası vermek yerine o para ile merkezde güzel bir kaç yemek yiyebilirsiniz: Restaurantında güzel yemekler var fiyatlar merkezdeki restaurantlar ile benzer çok yüksek değil makul ve lezzetli .
Kahvaltısı lezzetli ve doyurucuydu. Personel ilgili yardımsever.
Odalar temiz, düzenli böcek ve benzeri şeylere rastlamadık. Havuz güzel ve önü açık gerçekten dinlendirici bir atmosferi var.

Cons:

Otelin aktivite fiyatları çok pahalı.
Otelden talep edilen her şey internet üzerinden bulacağınız fiyatların çok çok üzerinde.
Burada biraz daha makul fiyatlar vermek otel için uygun olursa bir çok aktiviteyi otelden almanızı tavsiye ederim.

2026-02-12 via Nuitee
L
Laurent family_with_children ca
10
2026-02-10 via Nuitee
A
Angela family_with_children ch
1
Cons:

As I was personally asked again to leave a review, I will do so now:

It is certainly a small idyll there, but the rooms are terrible. After a long flight (I had booked for 7 days), my three-year-old daughter and I were put into the very last room in a dark corner. I thought I had booked a better room category, but was still given a poor room with a bad view.

The worst only became clear once the door was closed: the smell was worse than in a public toilet. I did not sleep at all the first night and kept thinking about my daughter, who would absolutely not use the toilet under these conditions.

I asked for another room. The new room smelled of mold. In both rooms it was not even possible to ventilate properly (which I had not considered beforehand) because of mosquitoes — there were no mosquito nets.

Management is aware that the rooms smell and that there is mold, yet they still do not want bad reviews. In my opinion, this completely distorts the purpose of reviews, as guests arrive with false expectations.

Especially as a solo traveler with a child, the stay was a huge challenge for me. I did not want to engage in unnecessary discussions — I simply wanted to enjoy my holiday as a mother.

2026-02-08 via Nuitee
S
sharon couple gb
10
Beautiful boutique hotel with warm hospitality beautifully positioned overlooking rice fields
Pros:

A haven with stunning views over rice fields.

Cons:

Nothing to not like. All of our stay was amazing

2026-01-30 via Nuitee