Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good facilities
Cons:
Outdated rooms
Slow service response
High food prices

Categories

Cleanliness
8.06
Some reviews indicate issues with cleanliness, especially in older rooms.
Service
8.73
Most guests complimented the friendly staff, but some experienced slow responses.
Location
9.07
Consistently praised for being close to attractions and amenities.
Room Quality
7.52
Multiple mentions of outdated rooms and the need for renovation.
Amenities
8.35
Facilities available but some were noted as needing updates.
Value for Money
7.51
Several guests felt the pricing did not match the quality offered.
Food and Beverage
8.06
Food quality was generally good, but some found it overpriced.
Overall Experience
8.33
Overall positive experience despite some specific concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 23:07

Property Description

Experience the Vibrant Heart of Phuket at Royal Phuket City Hotel - SHA Plus

Spacious Rooms with Thai Touches: Enjoy air-conditioned rooms adorned with colorful Thai decor, featuring modern amenities like a satellite TV and personal safe for a comfortable stay.

Relax by the Outdoor Pool and Indulge in Authentic Dining: Unwind by the outdoor pool or sneak in a workout at the fitness center. Treat your taste buds to authentic Chinese cuisine at the Yan Long Restaurant for a delightful culinary experience.

Convenient Location for Exploring: With Hok Nguan Kung Shrine a short walk away and Wat Chalong Temple a quick drive, explore the cultural gems of Phuket with ease. Book your stay now and make the most of your Phuket getaway at Royal Phuket City Hotel - SHA Plus.

Important information:

Roundtrip airport transfer is available from 06:00 to 23:00 only.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 11 years old stay for THB 800 per person per night when using an available extra bed.
    People 12 years old and over stay for THB 1,200 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1235 reviews
Cleanliness: 8.06
Service: 8.73
Location: 9.07
Room Quality: 7.52
Amenities: 8.35
Value for Money: 7.51
Food and Beverage: 8.06
Overall Experience: 8.33
A
Andreassen • solo_traveller • dk
10
2026-02-14 • via Nuitee
A
Ahmad • couple • kw
7
جيد لكن الفطور لايوجد تنوع عربي
Pros:

مكان جيد ونظيف بس قديم

Cons:

الطعام لا يوجد فطور عربي

2026-02-14 • via Nuitee
A
Anne • couple • fr
6
L hôtel ne vaut pas un 5 étoiles
Pros:

La situation : près du centre ville, mais à 3 km de la mer. Belle salle de fitness et belle, grande piscine.

Cons:

Fenêtre simple vitrage, donc impossible de refroidir la chambre, mettre la clim sur 18° et encore.....Petit déjeuner répétitif et bas de gamme, peu de fruit, jus de fruit industriel. En plus, il n y a pas assez de table, on doit attendre pour pouvoir déjeuner. Cet hôtel était bien il y a 20 ans, maintenant c est grandeur et décadence

2026-02-13 • via Nuitee
K
KIM • family_with_children • fr
8
Pros:

Bon emplacement, le personnel est vraiment aux petits soins, super gentil. La chambre était vraiment spacieuse, bien équipée, literie très confortable. Bon petit déjeuner, buffet généreux et varié. Mobilier rétro et salle de bain un peu vieillotte, mais je crois qu'ils sont en train de faire des travaux. Cela étant, nous avons passé un excellent séjour, merci à tout le personnel pour leur dévouement et sourire.

Cons:

Nettoyage de la chambre un peu succinct, notamment le sol, on sentait des grains en marchant pieds nu. Peu de chaises longues autour de la piscine et manque de petites tables pour boire un verre.

2026-02-13 • via Nuitee
G
Graciela • solo_traveller • es
7
Pros:

La ubicación

Cons:

La terraza del desayuno, no había canales en español en la TV

2026-02-12 • via Nuitee
C
Chris • family_with_children • gb
8
2026-02-11 • via Nuitee
C
Chris • solo_traveller • gb
8
Luxury city centre hotel
Pros:

Great location and excellent breakfast on the top floor

Cons:

Too many children in the pool

2026-02-10 • via Nuitee
H
Hugues • couple • be
7
A bit overrated
Pros:

Safety box
Pool
Chinese restaurant
Roof top and his staff + live music
Piano bar at lounge bar (floor G)
Fitness room
Bar waitress at lounge bar (floor G)
Valet parking

Cons:

Room with a surface of 30 sqm insead of 38 sqm. Was it really a Luxe room?

Cleanliness of the room and bathroom

Waiting Time for the room availability (4.00 pm)

Varied but recurring breakfast

2026-02-09 • via Nuitee
S
Sławek • extended_group • pl
9
W okresie nowego roku bardzo duży ruch turystyczny ,korki na drogach długi czas przejazdu .
Pros:

Lokalizacja w centrum starego miasta Puket ale daleko do plaży .Podróż taksówką zajmowała nam ponad 1 godzinę . Śniadania z dużym wyborem ale słabo z wędlinami czy serami (1 rodzaj wędliny i sera)

2026-02-09 • via Nuitee
A
Ayşegül • extended_group • tr
9
Pros:

Temizlik ortalamaydı konum çok iyiydi ama odaların içi biraz eskiydi

2026-02-08 • via Nuitee
A
Alisher • couple • uz
10
2026-01-31 • via Nuitee
C
Carola • couple • ch
8
2026-01-30 • via Nuitee
A
Abdullah • family_with_children • tr
7
Pros:

Şehir merkezi

Cons:

Biraz yipranik

2026-01-29 • via Nuitee
L
Leslie • couple • fr
10
2026-01-29 • via Nuitee
Z
Zakariae • couple • fr
8
Cons:

Définitivement pas un 5 étoiles

2026-01-29 • via Nuitee
L
libi • family_with_children • il
10
2026-01-28 • via Nuitee
Y
yatin • family_with_children • in
7
2026-01-26 • via Nuitee
O
Oksana • couple • ua
7
Pros:

Все базове для короткого перебування

Cons:

Старенький готель
Вікна в номерах не відкриваються
Дивний запах по готелю
Сніданок не дуже

2026-01-26 • via Nuitee
S
Stefano • family_with_children • it
8
Pros:

La colazione, la camera, la piscina, la hall.

Cons:

Siamo stati messi, senza che nessuno ci avvisasse, ne alla prenotazione ne al nostro arrivo nell'ala dove era in atto una ristrutturazione, era presente in camera solamente un foglio di scuse. La pulizia non era eccezionale.

2026-01-26 • via Nuitee
A
Alina • family_with_children • ro
10
2026-01-26 • via Nuitee