Trust Hotel

Hotels
8.3 (4583 reviews)
Higashi-ku ,Hikari machi 1-14-10 , Hiroshima , jp

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Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Car hire
Public Bath
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Great location
Rich breakfast options
Clean facilities
Cons:
Limited room size
Minor cleanliness issues
Uncomfortable bed

Categories

Cleanliness
7.41
Some reviews mentioned issues with cleanliness, such as external noise and lack of cleanliness at the entrance.
Service
8.68
Mixed sentiments; many felt staff could be more engaging, but overall satisfactory.
Location
8.92
Many reviews praised the hotel for its convenient proximity to Hiroshima Station.
Room Quality
7.87
Rooms varied in comfort; some found beds small and uncomfortable.
Amenities
8.4
Good facilities overall, including a great onsen and solid breakfast offerings.
Value for Money
7.86
Generally regarded as reasonable, but some felt the space was limited for what they paid.
Food and Beverage
8.91
Breakfast options were widely appreciated and described positively.
Overall Experience
8.38
Reviews reflect a generally positive experience with specific areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:23

Property Description

Central Location in Hiroshima
Trust Hotel, conveniently located in the heart of Hiroshima, offers easy access to popular attractions such as Hiroshima Station, Myoei-ji Temple, and Chosho-in Temple.

Comfortable Accommodation
Each room at Trust Hotel features modern amenities including a flat-screen TV, a private bathroom with a shower, and cozy slippers. Guests can also enjoy the convenience of shared bathroom facilities.

Nearby Points of Interest
Explore nearby landmarks such as Aeon Mall Hiroshima-Fuchu, Hiroshima Danbara Shopping Centre, and the Katō Tomosaburō Bronze Statue. With Hiroshima University Institute of Medical History just a short distance away, there's plenty to see and do near Trust Hotel.

Book your stay at Trust Hotel now for a memorable experience in Hiroshima!

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.3
Based on 4583 reviews
Cleanliness: 7.41
Service: 8.68
Location: 8.92
Room Quality: 7.87
Amenities: 8.4
Value for Money: 7.86
Food and Beverage: 8.91
Overall Experience: 8.38
F
Franz-Josef • solo_traveller • de
8
Gut
Pros:

Lage

Cons:

Alter der Ausstattung

2026-03-28 • via Nuitee
K
Katrina • couple • ca
10
Refrigerator in the room and access to a microwave and laundry machines made our 6-day stay very comfortable. Location w
Pros:

Great breakfast, convenient location close to train station, friendly and helpful staff

Cons:

No complaints

2026-03-28 • via Nuitee
由次 • solo_traveller • jp
5
Pros:

駅近く、格安。清潔感もあったし、朝食が充実してた。

Cons:

壁が薄く、隣人の音で起こされる。また、通路の自動点灯の光が扉の下から入ってくる。

2026-03-28 • via Nuitee
N
NAOMI • solo_traveller • jp
8
また泊まりたいと思うホテルでした。
Pros:

チェックイン時、無人だったためセルフですすめていると、すぐにスタッフの方が出てきて対応してもらえたので、問題なくチェックインできた。

部屋に関しては、トイレとお風呂が別になっており、清潔感があった。
パジャマは、いわゆる1枚のガウンタイプではなく、上下別なのが個人的には嬉しかった。
連泊で清掃を頼まない場合、パジャマの替えが用意されなかったり、バスマットやスリッパもそのまま1日目と同じものを使用しなければならないホテルも多い中、全て替えが用意されており、快適に過ごすことができた。

Cons:

駅から徒歩6分と書かれていたものの、キャリーケースを引っ張っていたためか、もう少しかかった印象。
部屋の壁が薄く、夜中に廊下や隣の部屋の話し声や咳、アラームの音が聞こえてきて不快だった。
あと、シングルルームだと、キャリーケースを広げて置けるスペースはないため、立てたまま荷物の出し入れをするのは少し面倒だった。

2026-03-28 • via Nuitee
J
Johannes • couple • de
8
2026-03-28 • via Nuitee
W
WATARU • extended_group • jp
10
2026-03-27 • via Nuitee
K
Kyle • solo_traveller • gb
10
Pros:

The hotel is in the perfect location of the train station, just a 5 minute walk .
The rooms are really nice & clean with plenty of room to move around.
They have a little hot bath area that I was able to use also, it’s very basic but it’s nice to use after you have been walking all day

2026-03-26 • via Nuitee
K
KUMIKO • solo_traveller • jp
8
2026-03-26 • via Nuitee
J
JK • solo_traveller • ca
8
Great capsule concept and well located (close to main station). Bring your earplugs!
Pros:

Breakfast was included and very generous.
Onsite onsen was an unexpected and well received surprise.
Capsule room was tiny but well equipped.
Shared bathrooms were individual rooms, which allowed for more privacy than expected.

Cons:

The privacy doors to the capsules were LOUD! They were accordian shutters, so clattered loudly when used. They also closed with a magnet, which made it sound like doors being slammed shut.

2026-03-26 • via Nuitee
H
HARUKA • solo_traveller • jp
8
2026-03-25 • via Nuitee
T
TazeSte • extended_group • it
10
Pros:

Ottimo rapporto qualità prezzo, camera molto spaziosa e posizione eccezionale

Cons:

Niente

2026-03-25 • via Nuitee
N
need • extended_group • cn
10
2026-03-25 • via Nuitee
北川 • solo_traveller • jp
8
Pros:

スタッフ対応が感じよかったです

2026-03-24 • via Nuitee
M
Maria Jose • extended_group • cl
8
2026-03-24 • via Nuitee
M
mihara • solo_traveller • jp
5
まあまあ
Pros:

んー

Cons:

冷暖房があんま効いてなくて暑い

2026-03-23 • via Nuitee
渡邊 • solo_traveller • jp
9
Pros:

とてもキレイで、何よりカプセルでもカプセル感を感じさせない非常にゆったり過ごせました。

Cons:

残念な点が1つ。チェックアウト時に、お部屋の掃除に入ってきてた方が男性でした。女性専用エリアは、女性の方が違和感ない気がしました。

2026-03-23 • via Nuitee
E
EIICHIRO • family_with_children • jp
9
綺麗で、リーズナブルで良かった。
2026-03-23 • via Nuitee
孝道 • extended_group • jp
8
Pros:

きれい、大浴場が良い

Cons:

大浴場のロッカーに鍵が欲しい

2026-03-22 • via Nuitee
H
Heldan • solo_traveller • au
10
2026-03-22 • via Nuitee
N
NAGASHIMA • couple • jp
6
2026-03-22 • via Nuitee