Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Luggage storage
Express check-in/check-out
Tour desk
Car hire
Massage services
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food quality
Charming atmosphere
Cons:
Small rooms
Cleanliness issues
Poor lighting
Complicated parking access

Categories

Cleanliness
7.9
Some reviews mentioned poor room conditions and hygiene issues.
Service
9.4
Multiple reviews praised the staff's friendliness and helpfulness.
Location
9.4
Guests appreciated the central location and charm of the historic district.
Room Quality
7.4
Some rooms were described as small and poorly lit.
Amenities
8.4
Facilities like the on-site restaurant were mentioned positively.
Value for Money
8.4
Generally viewed as good, despite some limitations in access and parking.
Food and Beverage
8.9
The food quality received high marks in the reviews.
Overall Experience
9
Overall sentiment is positive, with some issues but many highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 16:33

Property Description

Charming 19th-Century Mansion Accommodation:
Hotel Hidalgo offers rooms with balconies and free Wi-Fi in a historic mansion, providing a unique stay experience in Santiago de Querétaro.

Delightful Dining Experience:
Indulge in traditional Mexican cuisine at La Llave Restaurant and unwind with a refreshing drink in the bar or the picturesque courtyard, adding a flavorful touch to your stay.

Central Location with Nearby Attractions:
Conveniently situated in the heart of Santiago de Querétaro, a UNESCO World Heritage Site, Hotel Hidalgo is within walking distance to Plaza de Armas Square and a short drive to the iconic aqueduct, making it an ideal choice for exploring the city's rich history and landmarks.

Book your stay at Hotel Hidalgo now for a memorable and culturally immersive experience.

Important information:

Guests paying in local currency or by credit card may notice a difference in room rate due to currency exchange rates.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs MXN 110 per day.

Location

Guest Reviews

8.6
Based on 1113 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.4
Room Quality: 7.4
Amenities: 8.4
Value for Money: 8.4
Food and Beverage: 8.9
Overall Experience: 9
R
Roger • solo_traveller • nl
9
Lovely stylish hotel in the heart of Querétaro
Pros:

Fantastic location in the heart of the historic center, comfortable rooms, lovely old stylish hotel with a great patio for breakfast or dinner, good value for money

Cons:

Parking is a bit tricky, cause you first have to park the car somewhere before you can get a tag at the reception for the public parking they offer.

2026-03-21 • via Nuitee
S
Shirley 92 • family_with_children • fr
10
Pros:

Propreté et gentillesse du personnel

Cons:

Malheureusement notre chambre n'avait pas de fenêtre.

2026-03-20 • via Nuitee
I
Ivan • family_with_children • mx
9
2026-03-19 • via Nuitee
I
Ivan • family_with_children • mx
9
Pros:

Excelente ubicacion

Cons:

Algo pequeña la habitacion

2026-03-19 • via Nuitee
A
Ana • family_with_children • mx
8
2026-03-17 • via Nuitee
R
RICARDO • family_with_children • co
9
Pros:

Cómodo y limpio

2026-03-17 • via Nuitee
N
Norma Alicia • family_with_children • mx
10
Pros:

Habitación acogedora con balcón, limpio, con restaurante. La excelente ubicación.

2026-03-10 • via Nuitee
G
gabriel • family_with_children • mx
9
Pros:

Ubicacion y precio

2026-03-09 • via Nuitee
N
Naoko • solo_traveller • jp
5
2026-03-09 • via Nuitee
C
Claudia Angelica • family_with_children • mx
10
Excelente lugar
Pros:

El personal muy amable y atento, la ubicación excelente, el lugar super limpio y la comida del restaurante deliciosa.

2026-03-04 • via Nuitee
G
Georgina M S • family_with_children • es
9
Buen hotel , me volvería a alojar
Pros:

La ubicación y la atención del personal

Cons:

Todo estubo bien

2026-03-03 • via Nuitee
R
Radamés • family_with_children • mx
10
Pros:

su ubicacion

Cons:

los colchones

2026-02-24 • via Nuitee
F
Faustino • solo_traveller • mx
9
muy bien
Pros:

No desayuné

Cons:

La televisión y el cable como que no se adecua con los controles

2026-02-24 • via Nuitee
G
Guillaume • solo_traveller • us
10
Pros:

Hôtel typique très proche du centre de la ville. Le service est très agréable et le restaurant était génial

Cons:

Rien

2026-02-13 • via Nuitee
V
Valerie • solo_traveller • us
10
Charming rooms and architecture that make you feel like you’re living in colonial Mexico.
Pros:

It was in a good location and the architecture was beautiful and very colonial mexico.

Cons:

The door and locks were not the most secure. A little bit extra lock security would have given me piece of mind.

2026-02-11 • via Nuitee
M
María Javiera • family_with_children • cl
8
Pros:

Muy bien ubicado, cómodas las camas

Cons:

Hay un restaurant muy bueno en el primer piso y por ello es ruidoso el lugar

2026-02-10 • via Nuitee
H
Huberth • family_with_children • mx
10
MUY ACOGEDOR Y COMODO
Pros:

TODO, EL CUARTO. EL BAÑO. LA LIMPIEZA, EL RESTAURANTE. LA UBICACION.

Cons:

QUE LAS PERSONAS DE 3ERA EDAD. TENGAN DIFICULTAD PARA SUBIR ESCALERAS. ME PREGU NTO SI VIENEN EN SILLA DE RUEDAS ¿COMO LE HARIAN?

2026-02-10 • via Nuitee
F
Fernan • family_with_children • es
10
Cons:

Nos alojamos en la habitación 43,trato de 13 sobre 10,gracias!!!!!!

2026-02-09 • via Nuitee
F
Fernan • family_with_children • es
10
Pros:

Me aloje en la habitación 43 ,amplia cama y espacio más que suficiente para hacer de nuestros días en Querétaro una estancia megaacojedora ,el trato recibido en recepción por Gustavo y sus compañeros inmejorable ,no que decir de las camareras y meseros/as que nos regalaron ese trato tan excelente,gracias!!!!! Volveremos seguro!!

2026-02-09 • via Nuitee
D
Diana • family_with_children • mx
10
Pros:

La cansona con historia! Muy bien preservada! Ubicación inmejorable! Los chicos de la recepción excelentes anfitriones!

Cons:

El estacionamiento un poco lejos pero volveré a hospedarme!!

2026-02-08 • via Nuitee