Swing & Pillows - Apple Hotel Shah Alam

Hotels
7.9 (775 reviews)
2 Jalan RU 3/9a , Shah Alam , my

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Non-smoking throughout
Free wired internet
Internet access
Covered parking

Review Highlights

Pros:
Location is great
Cleanliness is top-notch
Good value for money
Cons:
Rooms are small and dirty
Issues with amenities
Check-in problems

Categories

Cleanliness
6.81
Several comments mention that the rooms were dirty and bathrooms were not well maintained.
Service
8.78
Standard quality for this hotel tier; some check-in issues mentioned but generally acceptable service.
Location
9.32
Location is frequently praised, being near to many restaurants and amenities.
Room Quality
6.77
Rooms criticized for being small and lacking proper amenities; specific issues mentioned.
Amenities
7.8
Some amenities are mentioned, but maintenance issues noted negatively influenced the rating.
Value for Money
8.26
Generally high value noted, especially given budget accommodation expectations.
Food and Beverage
7.31
No significant feedback provided; standard for the hotel type.
Overall Experience
8.18
Overall satisfaction expressed despite various issues; likely returns mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 17:58

Property Description

Modern Rooms & Amenities
Discover modern and comfortable rooms at Swing & Pillows - Apple Hotel Shah Alam, complete with free WiFi for your convenience.

Convenient Location
Situated within driving distance to popular malls like Evolve Concept Mall and Mid Valley Megamall, our hotel is the perfect choice for both leisure and business travelers.

Nearby Attractions
With Thean Hou Temple and Islamic Arts Museum Malaysia just a short drive away, immerse yourself in the local culture during your stay at Swing & Pillows - Apple Hotel Shah Alam.

Book now to experience a delightful stay at Swing & Pillows - Apple Hotel Shah Alam.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs MYR 15 per day.

Location

Guest Reviews

7.9
Based on 775 reviews
Cleanliness: 6.81
Service: 8.78
Location: 9.32
Room Quality: 6.77
Amenities: 7.8
Value for Money: 8.26
Food and Beverage: 7.31
Overall Experience: 8.18
A
abdullah solo_traveller my
7
Pros:

Location is the most convenient.

2026-02-14 via Nuitee
B
Beeliang family_with_children my
7
2026-02-14 via Nuitee
B
Badrul Hisham Khamsah family_with_children my
7
2026-02-13 via Nuitee
I
Ili family_with_children my
9
2026-02-13 via Nuitee
Z
zulkarnain family_with_children my
6
2026-02-12 via Nuitee
Z
Zainal couple my
5
2026-02-10 via Nuitee
M
MUHAMAD MUHSIN solo_traveller my
10
2026-02-08 via Nuitee
M
MUHAMAD MUHSIN solo_traveller my
10
2026-02-08 via Nuitee
M
MUHAMAD MUHSIN solo_traveller my
10
2026-02-08 via Nuitee
M
MUHAMAD IKMAL ZULHAKIM couple my
10
Excellenct
Pros:

Location & cheap

Cons:

No

2026-01-27 via Nuitee
I
Ili family_with_children my
9
2026-01-27 via Nuitee
I
Ili family_with_children my
9
2026-01-27 via Nuitee
A
Abdul haque sarder couple my
1
Pros:

Very bad service and they charged from us extra 10rm, specially hotel door is very bad maximum people confused my self injured while open the door

2026-01-26 via Nuitee
A
Azmi couple my
3
Not worth with the price
Pros:

May be location with nearby restaurants

Cons:

Parking - during office hour you have to pay the parking fee rm 4.00 per entry if i not mistaken
Staffs - nor welcoming and not really helpful. No xplaination at all after room key given. After key return check out, thats it not even single word of thank you or come again from the staf
Room - too small. No space to pray or to lay “sejadah” for muslim
No welcoming drink or mineral water. Only empty jar with cups in the room
Bathroom - door broken, lack of basic amnities

2026-01-25 via Nuitee
A
Amalina couple my
10
2026-01-25 via Nuitee
H
hajar couple my
7
2026-01-23 via Nuitee
M
Mary lanatte family_with_children my
8
Pros:

Good service

2026-01-19 via Nuitee
M
Muhammad extended_group my
10
Pros:

such a good stay

2026-01-19 via Nuitee
D
Dato Seri Zubir Bin couple my
8
2026-01-19 via Nuitee
A
Alani family_with_children my
5
2026-01-19 via Nuitee