Hotel Gracery Kyoto Sanjo

Hotels
8.7 (2551 reviews)
Nakagyou-ku Sakurano-cho 420 , Kyoto , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Facilities for disabled guests
Private check-in/check-out
Shared lounge/TV area
Wheelchair accessible
Kid meals
See all facilities

Review Highlights

Pros:
Good Location
Spacious Rooms
Cons:
Limited Laundry Machines
Internet Connectivity Issues

Categories

Cleanliness
8.13
General sentiment towards cleanliness is positive, but some concerns about maintenance in reviews.
Service
9.1
Service was generally rated positively, with some comments noting helpful staff.
Location
9.14
Location is frequently praised for its convenience and centrality to attractions.
Room Quality
8.59
Rooms are noted for being spacious and comfortable, though some comments about bed hardness.
Amenities
8.62
Amenities are generally well-received, with comments on good facilities.
Value for Money
8.08
Value perception is mixed, but overall seen as good considering the location.
Food and Beverage
9.13
Breakfast is specifically praised as one of the best experienced in Japan.
Overall Experience
8.8
Overall satisfaction aligns with the target rating, reiterating strong positive sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:23

Property Description

Luxurious Accommodation: Hotel Gracery Kyoto Sanjo offers elegant rooms with sophisticated decor and modern amenities including air conditioning, flat-screen TV, and free WiFi access.

Convenient Location: Situated just a short walk from Sanjo Train Station and near popular attractions such as Shijo Dori and Gion area, guests can easily explore the city and immerse themselves in the local culture.

Exceptional Services: With 24-hour front desk luggage storage, a business corner with a PC, and coin-operated laundry facilities, guests can enjoy a comfortable and hassle-free stay at Kyoto Gracery Sanjo Hotel.

Experience luxury and convenience at Hotel Gracery Kyoto Sanjo. Book your stay now for an unforgettable experience!

Important information:

Hotel is divided into the North and South buildings, all guests are requested to check in at the front desk of the South Building (1st floor)


- Children staying in an existing bed who want to eat breakfast must make a reservation upon check-in. Fees apply.
- Up to 2 children can stay in an existing bed free of charge in a Twin Room
- Up to 1 child can stay in an existing bed free of charge in a Double Room
- Additional amenities and toiletries are not provided for staying children.

Please note that the hotel restaurant "BONSALUTE" is currently closed.
We will inform you as soon as it is decided about the resumption of business.An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.7
Based on 2551 reviews
Cleanliness: 8.13
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 9.13
Overall Experience: 8.8
N
Nan Ying solo_traveller tw
10
Pros:

早餐

2026-05-15 via Nuitee
M
Mitsuru solo_traveller jp
3
2026-05-15 via Nuitee
C
Cairns SIM Trans solo_traveller au
8
Pros:

Location was amazing

Cons:

Seperate buildings for double and single rooms

2026-05-15 via Nuitee
Y
Yamamoto solo_traveller jp
8
2026-05-15 via Nuitee
M
Mori extended_group it
8
2026-05-12 via Nuitee
J
Jim solo_traveller us
8
Pros:

Location was fantastic. Room was comfortable

Cons:

Automated checking wasn’t working. Dryers took a long time to dry clothes

2026-05-12 via Nuitee
J
Jocelyn couple us
8
2026-05-11 via Nuitee
M
Meri family_with_children us
9
2026-05-11 via Nuitee
G
Gizem couple tr
10
2026-05-09 via Nuitee
M
Marcus couple be
10
2026-05-09 via Nuitee
A
Allan couple us
8
All in all , a nice place to stay. We would stay there again.
Pros:

Location

Cons:

Little old and dated

2026-05-08 via Nuitee
N
Niels couple nl
9
2026-05-06 via Nuitee
C
claudia couple ar
9
Pros:

Excelente la habitación, la ubicación, muy lindo!

Cons:

Personal casi no habla inglés.

2026-05-06 via Nuitee
Y
Yong extended_group us
8
Great location with lots of shops and restaurants
Pros:

Great location for shopping

Cons:

Small room for 3 people

2026-05-05 via Nuitee
T
Tiina family_with_children ee
9
Overall a fabulous stay and would definitely stay again!
Pros:

Good location, clean, friendly staff, good breakfast.

Cons:

If anything.. a bit unusual shower system, but everything worked fine. Different cleaning options depending on your daily needs (which was good), but no complimentary water with full cleaning compared to others.

2026-05-04 via Nuitee
T
Taylor family_with_children us
10
Modern Japanese Hotel in a Fantastic Location right inside the Nishiki market
2026-05-03 via Nuitee
C
CLIFFORD couple us
8
The breakfast and location were the 2 things that would draw us back for a second visit.
Pros:

Location......breakfasat, for sure....staff service....appreciated the proximity of the room and the elevator in our room assignment...and the access to a wheelchair.

Cons:

My wife complained about the hard beds. ..... couch was too low to be comfortable...same goes for the toilet....would have appreciated a handicap bar in the toilet.... the hours of wheelchair availability were ridiculous, essentially denying accessibility to nightlife for the handicapped guest. The return time was 6 pm

2026-05-02 via Nuitee
A
ANTHONY solo_traveller fr
9
Pros:

Tres bon emplacement et bon petit déjeuner

Cons:

Rien

2026-05-02 via Nuitee
M
massimo solo_traveller it
9
2026-05-02 via Nuitee
M
Melissa couple gb
10
Would recommend
Pros:

Clean, comfortable easy. Among the shopping streets so great if you love to shop. Very quiet at night. Loved the lounge area for somewhere to sit and get a coffee while waiting for my laundry to finish. Washer and dryer facilities easy to use with app

2026-05-01 via Nuitee