فندق كابيتال جيست Capital Guest hotel

Hotels
7.6 (352 reviews)
مكة المكرمة , Makkah , sa

Facilities

Free beach shuttle
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Lower bathroom sink
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Unprepared rooms
Poor customer service
Limited amenities

Categories

Cleanliness
6.48
Multiple mentions of cleanliness issues, including water on the floor and unprepared rooms.
Service
7.95
Staff friendliness noted, but significant concerns about customer service training and responsiveness.
Location
8.49
Location described positively, though some reviews mentioned difficulty in accessing transportation.
Room Quality
6.94
Issues with room readiness, small beds, and limited amenities highlighted.
Amenities
7.47
Mixed feedback on amenities, with specific complaints on the lack of basic supplies and equipment.
Value for Money
7.43
Perception of value affected by several unresolved issues during the stay.
Food and Beverage
7.98
Food and beverage service not explicitly mentioned, but tea supply issues noted.
Overall Experience
8.05
Overall experience mixed, with positive and negative aspects highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:50

Property Description

Prime Location in Makkah
Modern Amenities
Stunning Garden Views

Plan your pilgrimage or Umrah with ease at Capital Guest كابيتال جيست العزيزية الجنوبية. Enjoy the convenience of free WiFi, room service, and a 24-hour front desk.

Luxurious Room Features
Relax in well-appointed guest rooms with air conditioning, fridge, and city views. Pamper yourself in the private bathroom with complimentary toiletries and a hairdryer for a comfortable stay.

Nearby Religious Sites
Explore Hira Cave, Masjid Al Haram, and Zamzam Well in close proximity, making your spiritual journey hassle-free.

Book your stay at Capital Guest كابيتال جيست العزيزية الجنوبية for an unforgettable experience in Makkah.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

7.6
Based on 352 reviews
Cleanliness: 6.48
Service: 7.95
Location: 8.49
Room Quality: 6.94
Amenities: 7.47
Value for Money: 7.43
Food and Beverage: 7.98
Overall Experience: 8.05
احمد couple sa
8
2026-03-21 via Nuitee
E
Ezzo couple lb
8
Pros:

الأخوات على الاستقبال

2026-03-21 via Nuitee
A
ABDULRAHMAN MAJED solo_traveller sa
10
2026-03-21 via Nuitee
A
Alaaddin family_with_children tr
6
Pros:

The view was good in suit

Cons:

Restaurant was very bad, not good cleaned

2026-03-21 via Nuitee
M
Mohammed couple sa
10
Good
Pros:

Parking

Cons:

Toilets

2026-03-21 via Nuitee
T
Teksin extended_group tr
4
Kabe’ye yakınlığı haricinde iyi değil
Pros:

Yakınlığını

Cons:

Oda temizliği,ilgisizliği,

2026-03-21 via Nuitee
A
Ali extended_group se
3
Pros:

Nothing

Cons:

Small bed and no clean

2026-03-20 via Nuitee
O
Omar couple ae
10
Pros:

شكرااا لي موظفات الاستقبال وصاحب الفندق ماقصرو والله نهاي

2026-03-20 via Nuitee
E
Elhoussine solo_traveller ma
1
Pros:

🤮🤮🤮

2026-03-20 via Nuitee
سلمان couple sa
7
2026-03-20 via Nuitee
M
mhana couple qa
1
Pros:

غرفه جيده

Cons:

الحمام صغير جدا

2026-03-20 via Nuitee
احمد couple sa
8
فندق جميل وقريب من الحرم وخيار ممتاز مقابل السعر
Pros:

قريب ونظيف وقيمة جيدة مقابل المال

Cons:

الحمام يحتاج صيانة

2026-03-20 via Nuitee
O
Omar solo_traveller ae
10
Pros:

شكراا لي موظفات استقبال جد ماقصرو

2026-03-20 via Nuitee
F
Farraj solo_traveller sa
4
2026-03-20 via Nuitee
M
Mohammed couple be
8
2026-03-20 via Nuitee
A
asif extended_group sa
10
Pros:

good

Cons:

food is not on near by hotel

2026-03-20 via Nuitee
M
Mohammed extended_group be
8
2026-03-20 via Nuitee
H
Hanadi solo_traveller gb
8
Pros:

The room spacious and nice, with amazing water pressure in the shower. Plus, the staff are friendly and super helpful 😊

Cons:

There are no water bottles available beyond the first day, and the toilet paper is limited.

2026-03-20 via Nuitee
N
Nurlan couple kz
10
Лучшее отношение цена и качество
Pros:

Аль-хамду ли-Лляh все хорошо. Персонал старается всегдаь помощь , близко к Мечети Харам через тунель. Персонал всегда шел на встречу

Cons:

минусов нет

2026-03-20 via Nuitee
A
ALHAIDER solo_traveller sa
1
Pros:

النظافة سيئة جداً جدا

Cons:

الاثاث قديم والنظافة سيئة جداً

2026-03-19 via Nuitee