فندق كابيتال جيست Capital Guest hotel

Hotels
7.6 (352 reviews)
مكة المكرمة , Makkah , sa

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Facilities

Free beach shuttle
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Lower bathroom sink
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Unprepared rooms
Poor customer service
Limited amenities

Categories

Cleanliness
6.48
Multiple mentions of cleanliness issues, including water on the floor and unprepared rooms.
Service
7.95
Staff friendliness noted, but significant concerns about customer service training and responsiveness.
Location
8.49
Location described positively, though some reviews mentioned difficulty in accessing transportation.
Room Quality
6.94
Issues with room readiness, small beds, and limited amenities highlighted.
Amenities
7.47
Mixed feedback on amenities, with specific complaints on the lack of basic supplies and equipment.
Value for Money
7.43
Perception of value affected by several unresolved issues during the stay.
Food and Beverage
7.98
Food and beverage service not explicitly mentioned, but tea supply issues noted.
Overall Experience
8.05
Overall experience mixed, with positive and negative aspects highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:50

Property Description

Prime Location in Makkah
Modern Amenities
Stunning Garden Views

Plan your pilgrimage or Umrah with ease at Capital Guest كابيتال جيست العزيزية الجنوبية. Enjoy the convenience of free WiFi, room service, and a 24-hour front desk.

Luxurious Room Features
Relax in well-appointed guest rooms with air conditioning, fridge, and city views. Pamper yourself in the private bathroom with complimentary toiletries and a hairdryer for a comfortable stay.

Nearby Religious Sites
Explore Hira Cave, Masjid Al Haram, and Zamzam Well in close proximity, making your spiritual journey hassle-free.

Book your stay at Capital Guest كابيتال جيست العزيزية الجنوبية for an unforgettable experience in Makkah.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

7.6
Based on 352 reviews
Cleanliness: 6.48
Service: 7.95
Location: 8.49
Room Quality: 6.94
Amenities: 7.47
Value for Money: 7.43
Food and Beverage: 7.98
Overall Experience: 8.05
احمد • couple • sa
8
2026-03-21 • via Nuitee
E
Ezzo • couple • lb
8
Pros:

الأخوات على الاستقبال

2026-03-21 • via Nuitee
A
ABDULRAHMAN MAJED • solo_traveller • sa
10
2026-03-21 • via Nuitee
A
Alaaddin • family_with_children • tr
6
Pros:

The view was good in suit

Cons:

Restaurant was very bad, not good cleaned

2026-03-21 • via Nuitee
M
Mohammed • couple • sa
10
Good
Pros:

Parking

Cons:

Toilets

2026-03-21 • via Nuitee
T
Teksin • extended_group • tr
4
Kabe’ye yakınlığı haricinde iyi değil
Pros:

Yakınlığını

Cons:

Oda temizliği,ilgisizliği,

2026-03-21 • via Nuitee
A
Ali • extended_group • se
3
Pros:

Nothing

Cons:

Small bed and no clean

2026-03-20 • via Nuitee
O
Omar • couple • ae
10
Pros:

شكرااا لي موظفات الاستقبال وصاحب الفندق ماقصرو والله نهاي

2026-03-20 • via Nuitee
E
Elhoussine • solo_traveller • ma
1
Pros:

🤮🤮🤮

2026-03-20 • via Nuitee
سلمان • couple • sa
7
2026-03-20 • via Nuitee
M
mhana • couple • qa
1
Pros:

غرفه جيده

Cons:

الحمام صغير جدا

2026-03-20 • via Nuitee
احمد • couple • sa
8
فندق جميل وقريب من الحرم وخيار ممتاز مقابل السعر
Pros:

قريب ونظيف وقيمة جيدة مقابل المال

Cons:

الحمام يحتاج صيانة

2026-03-20 • via Nuitee
O
Omar • solo_traveller • ae
10
Pros:

شكراا لي موظفات استقبال جد ماقصرو

2026-03-20 • via Nuitee
F
Farraj • solo_traveller • sa
4
2026-03-20 • via Nuitee
M
Mohammed • couple • be
8
2026-03-20 • via Nuitee
A
asif • extended_group • sa
10
Pros:

good

Cons:

food is not on near by hotel

2026-03-20 • via Nuitee
M
Mohammed • extended_group • be
8
2026-03-20 • via Nuitee
H
Hanadi • solo_traveller • gb
8
Pros:

The room spacious and nice, with amazing water pressure in the shower. Plus, the staff are friendly and super helpful 😊

Cons:

There are no water bottles available beyond the first day, and the toilet paper is limited.

2026-03-20 • via Nuitee
N
Nurlan • couple • kz
10
Лучшее отношение цена и качество
Pros:

Аль-хамду ли-Лляh все хорошо. Персонал старается всегдаь помощь , близко к Мечети Харам через тунель. Персонал всегда шел на встречу

Cons:

минусов нет

2026-03-20 • via Nuitee
A
ALHAIDER • solo_traveller • sa
1
Pros:

النظافة سيئة جداً جدا

Cons:

الاثاث قديم والنظافة سيئة جداً

2026-03-19 • via Nuitee