Pestana Chelsea Bridge Hotel & SPA

Hotels
Pestana Hotel & Resorts
8.8 (6662 reviews)
354 Queenstown Road , London , gb

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Wonderful spa facilities
Cons:
Lift condition
Noise from train station

Categories

Cleanliness
8.7
Housekeeping was very good, always left our room spotless.
Service
9.2
The staff were very kind and helpful, with special mentions for individual team members.
Location
9.2
The location was perfect, in a stunning area near public transportation.
Room Quality
8.2
The rooms were large and comfortable, though noise was mentioned as a concern.
Amenities
8.7
The spa and indoor facilities were well received and appreciated.
Value for Money
8.7
Good value for money with excellent facilities.
Food and Beverage
8.7
Breakfast was plentiful and well stocked; however, drinks were noted as expensive.
Overall Experience
9
Overall, very good hotel experience with eager to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 03:36

Property Description

Stylish Rooms with Park Views
The 4-Star Pestana Chelsea Bridge offers stylish rooms overlooking Battersea Park. Each room features a luxury bed, flat-screen TV, and modern private bathrooms with separate baths and showers.

Convenient Location
Located near two rail stations, guests can reach them within 10 minutes by foot. The hotel also provides immediate access to Battersea Park and is a short walk away from the shops of Sloane Square.

Dining Options
Guests can enjoy international cuisine at the on-site restaurant Atlántico, which is currently serving breakfast. A limited menu is also available at the Atlántico Bar for those looking for a quick bite.

Experience luxury and convenience at Pestana Chelsea Bridge. Book your stay now!

Important information:

The credit card used to make the booking must be presented at check-in.
- Maximum 14 people in the SPA treatment room.
- Aurora or Pestana staff will be allowed at any given time to ensure health & safety and proper monitoring of the space
- No children under the age of 3 allowed in the pool/sauna/steam room
- Children under 16 should always be under the supervision of adults at all time.
- Children under 16 not allowed in the steam room and saunaGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 4 per hour.

Location

Guest Reviews

8.8
Based on 6662 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.2
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
R
Richard couple gb
8
2026-03-21 via Nuitee
S
Shazad extended_group gb
8
Great location, clean and great value for money.
Pros:

Good location, walking distance to Battersea power station, clean decent size rooms. Once you reach hotel it’s peaceful, river is stones throw away.

Cons:

Room service menu is expensive especially once you add tray charge and service charge it adds up.
They advertise it as a spa but really it’s a pool with steam sauna not a spa. But the pool and steam sauna were nice.

2026-03-21 via Nuitee
D
DANIEL family_with_children fr
9
Pros:

petit-déjeuner varié
chambres spacieuses
proximité de la Tamise et de la Battersea Power Station reconvertie en centre commercial

2026-03-21 via Nuitee
E
Evan couple ie
9
2026-03-21 via Nuitee
R
Rob solo_traveller gb
8
Pleasant, well located hotel.
Pros:

Excellent location, generally v good staff. Pool and steam room good.

Cons:

Soundproofing ok but not exceptional.

2026-03-21 via Nuitee
J
JULIA solo_traveller gb
10
Great hotel in a great location
Pros:

Great location with Battersea Power Station behind the hotel with shops, restaurants, entertainment and the Chimney experience and Battersea Park in front. We had a room at the front of the hotel which was very quiet.
We didn't use the spa this time but we have in the past and enjoyed it very much.

2026-03-20 via Nuitee
N
Nick couple gb
10
Great experience, highly recommend
Pros:

Location, friendly staff.

Cons:

Nothing

2026-03-20 via Nuitee
M
Monica family_with_children mt
8
Memorable stay.
Pros:

Breakfast was ejxcellent and room comfortable and clean. Location was out of centre.

Cons:

Nothing except for location.

2026-03-20 via Nuitee
P
Pedro Alexandre extended_group nl
8
2026-03-19 via Nuitee
M
María couple gb
7
2026-03-19 via Nuitee
S
Sinead couple gb
8
Pros:

Lovely clean the spa wasn’t a good as I was expecting, very small considering how big the hotel is

Cons:

Spa area small

2026-03-19 via Nuitee
R
Rob couple gb
8
2026-03-19 via Nuitee
S
Susanne solo_traveller de
10
2026-03-19 via Nuitee
I
Ilya family_with_children se
10
Toppen
Pros:

jätte bra. det var bra

Cons:

inget allt va bra

2026-03-19 via Nuitee
Y
Yannis couple fr
10
2026-03-19 via Nuitee
R
Rosalind extended_group gb
8
2026-03-19 via Nuitee
C
Callum couple gb
10
Amazing
Pros:

Everything
The customer service they were very polite an greeted with warm energy

Cons:

I didn’t have anything not to like I would have liked to be top floor but there is a price to that but the room I had was lovely and I couldn’t complain about anything I was happy

2026-03-19 via Nuitee
S
Sharmainedemetriou Family
10
Still here and staying a little longer. Amazing 🤩
Pros:

On arrival I was greeted warmly by the front desk, being the first to arrive from the party of x2.
They were very accommodating and genuinely respectful. I was not feeling too well and sat in the bar area waiting for the room to be ready as I had arrived rather earlier than expected. I asked a member of staff if I could get a hot drink. At that point feeling faint and unwell. The bar was not opening for another hour or so and the member of staff named Rakshitha kindly brought me a hot green tea which revived me to no end, cleverly avoiding a medical mishap.
So thoughtful, she even suggested I have the tea in a takeaway cup in case I needed to go out, which I did eventually for fresh air.
Absolutely impressed with the service so far, we booked another nights stay rather than moving hotels. The front of house also went out of their way to help us keep the same room. I would definitely recommend this hotel wholeheartedly! Thank you for your service.

2026-03-18 via Tripadvisor
M
Mitchel family_with_children nl
9
2026-03-18 via Nuitee
C
Chris extended_group gb
8
Pros:

The facilities provide

Cons:

Thought paint work to cupboards needed a touch up as scuffed. Ended up in a disablled room so showering caused a few issues initially with a wet floor & water on the wash basin counter. Could a screen be fitted between wash basin & shower?

2026-03-18 via Nuitee