Hotel Altein Arosa, a Faern Collection Resort

Hotels
8.6 (1274 reviews)
Alteinstrasse , Arosa , ch

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Gute Lage
Freundliches Personal
Gutes Frühstück
Schöne Wellnessanlage
Cons:
Kleiderschrank fehlt
Raum für Stauraum unzureichend
Preiserhöhung der Zimmer

Categories

Cleanliness
8.44
Some reviews indicated issues with service and cleanliness in the restaurant and reception.
Service
8.91
General friendliness and helpfulness mentioned, though some issues with staff overload at times.
Location
9.15
Multiple reviews praised the hotel's good central location.
Room Quality
8.1
Comments about small rooms and lack of storage space; however, some mentions of nice views.
Amenities
8.53
Wellness facilities received positive comments, though some mentioned a need for better value.
Value for Money
8.59
Overall good price/quality ratio, but some concerns about cost versus what is offered.
Food and Beverage
8.33
Breakfast received positive remarks, although some felt it could improve in variety and quality.
Overall Experience
8.71
Guests felt a generally positive experience with mentions of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 12:35

Property Description

Luxurious Spa Area
Indulge in relaxation at Faern Arosa Altein's spa area with 2 indoor pools, hot tub, steam bath, and sauna. Enjoy underwater massage jets and waterfall showers for the ultimate pampering experience.

Gourmet Dining Experience
Savor traditional local dishes at the hotel's à la carte restaurant. Unwind at the bar or soak in the city views from the terrace while enjoying your favorite drink.

Entertainment Galore
Stay entertained with a variety of activities including billiards, table tennis, pinball, and tabletop football in the entertainment area. Perfect for guests of all ages to have a fun-filled stay.

Book now to experience the perfect blend of luxury, dining, and entertainment at Hotel Faern Arosa Altein.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 12 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 1274 reviews
Cleanliness: 8.44
Service: 8.91
Location: 9.15
Room Quality: 8.1
Amenities: 8.53
Value for Money: 8.59
Food and Beverage: 8.33
Overall Experience: 8.71
M
Michael Koster • couple • ch
9
Good hotel for winter sports.
Pros:

Friendly and helpful staff.
The hotel is just a few minutes away from the Ski resort.

Cons:

Some of the TV functions like Chromecast did not work.

2026-02-14 • via Nuitee
F
Franziska • extended_group • ch
9
2026-02-13 • via Nuitee
M
Michael • family_with_children • ch
9
Cons:

Check out spätestens um 10:00 ist zu früh.

2026-02-10 • via Nuitee
E
Edith • couple • ch
7
War für uns sehr OK für 3 Nächte
Pros:

Wellnessbereich, Zimmer schön aber sehr eng mit Skisachen

Cons:

Fitnessraum erst um 8.30 Uhr öffnet und Frühstück um 10.00 Uhr beendet ist - passt gar nicht.

2026-02-09 • via Nuitee
C
Cynthia Claudia • couple • ch
10
Ausser die Situation mit gewissen Gästen, super
Pros:

Sehr nettes Personal

Cons:

Teil Menschen denken, dass sie machen können was sie wollen. Kinder ohne Erziehung.
Das Personal und die Direktion wollten es regeln, aber nicht mal davor haben solche Menschen Respekt gehabt.

2026-02-09 • via Nuitee
E
Elisabeth • couple • ch
8
2026-02-08 • via Nuitee
S
Sonja • solo_traveller • ch
10
2026-02-08 • via Nuitee
V
Veronika • family_with_children • ch
10
2026-01-31 • via Nuitee
S
Stephan • solo_traveller • ch
8
2026-01-30 • via Nuitee
N
Nina • couple • ch
9
2026-01-30 • via Nuitee
H
Haldemann • couple • ch
8
2026-01-29 • via Nuitee
T
Toni • family_with_children • ch
9
2026-01-29 • via Nuitee
M
Matan • couple • il
10
2026-01-28 • via Nuitee
G
Gergana • couple • ch
10
2026-01-28 • via Nuitee
S
Sandra • couple • ch
9
2026-01-26 • via Nuitee
S
Samuel • solo_traveller • ch
10
2026-01-26 • via Nuitee
B
brendan • couple • ch
10
2026-01-26 • via Nuitee
S
Shirel • family_with_children • gb
9
2026-01-25 • via Nuitee
A
Aleksandra • couple • ch
8
Pros:

Die Lage und das Hotel an sich war ausgezeichnet.

Cons:

Das Sylversterabendessen hat sich extrem in die Länge gezogen. Zwischen den Mahlzeiten gab es eine lange Wartezeit.

2026-01-25 • via Nuitee
N
Nicole • solo_traveller • ch
7
2026-01-22 • via Nuitee