Shilo Inn Mammoth Lakes

Hotels
6.6 (637 reviews)
2963 Main Street , Mammoth Lakes , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Sauna
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Outdated facilities
Poor breakfast offerings

Categories

Cleanliness
5.81
Several reviews pointed to cleanliness issues like hair in the shower, dirty carpets, and overall unkempt conditions.
Service
7.78
Guests noted friendly and helpful staff during their stay.
Location
8.32
Multiple reviews praised the hotel's good location near restaurants and shopping.
Room Quality
6.27
Rooms were described as comfortable, but there were mentions of outdated aesthetics.
Amenities
5.8
The pool was closed, and there were complaints about the breakfast offerings.
Value for Money
6.76
Some guests found the price reasonable given the condition, although others felt it was too high.
Food and Beverage
5.31
Breakfast was frequently described as insufficient and often out of key items.
Overall Experience
6.78
The overall sentiment conveyed mixed experiences, with some positive aspects overshadowed by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:03

Property Description

Indulge in Relaxation

Featuring an indoor pool and spa, Shilo Inn Mammoth Lakes offers a serene escape close to various amenities and outdoor activities. Guests can unwind in the poolside hot tub or enjoy a rejuvenating spa session after a day of exploration.

Modern Comforts

Each room at Shilo Inn Mammoth Lakes is equipped with free WiFi, satellite TV, and convenient amenities like a coffee machine, refrigerator, and microwave. The cozy seating area and en suite bathroom provide a comfortable retreat for guests.

Convenient Services

With a complimentary continental breakfast, business center, and ski lockers, Shilo Inn Mammoth Lakes ensures a hassle-free stay for all visitors. Explore nearby attractions like Mono Lake and Yosemite National Park, just a short distance away.

Ready to experience comfort and convenience? Book your stay at Shilo Inn Mammoth Lakes now!

Important information:

Please note the property only accepts dogs. Guests traveling with pets are subject to an additional fee of USD 20 per stay and a maximum of two dogs per room.

Please be sure to check for road closures during winter months. Highway 120 (Tioga Pass) typically closes from late October until late May. When the Tioga Road is closed, it is not possible to drive to Tuolumne Meadows or enter Yosemite National Park from the east. All other park entrances, including those along Highway 120 from the west, Hetch Hetchy, Highway 140, and Highway 41, remain open all year.

Pet fee is $35 per pet, per night.

We are going through a renovation so exterior has on-going construction on weekdays 8A-4P, spa & sauna are not available at the moment.

There will be a $50 incidental charge upon check-in which they will receive at the end of their stay typically within 1-2 days.

An early check-in is available for a $50 charge if we have availability.

Service Animals and Non-Service Animals will be charged $350 to any damages done to the room.

Service Animals are exempt from fees but must show documents upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.6
Based on 637 reviews
Cleanliness: 5.81
Service: 7.78
Location: 8.32
Room Quality: 6.27
Amenities: 5.8
Value for Money: 6.76
Food and Beverage: 5.31
Overall Experience: 6.78
J
Joe • couple • us
8
Good
Pros:

Clean staff

Cons:

Old needs remodel elevator first

2026-02-14 • via Nuitee
M
Madeleine • couple • us
10
2026-02-13 • via Nuitee
C
CiCi • solo_traveller • us
6
Pros:

The room was good, bed was comfortable and quiet also. Hotel seems to being updated so I think that's going to help.

Cons:

Hotel staff when I checked in were not the friendliest and didn't seem to want to make my experience any better. I was there for an emergency stay and there was no empathy shown by the staff.

2026-02-11 • via Nuitee
V
Varvara • couple • us
10
2026-02-11 • via Nuitee
M
MD • extended_group • us
2
Cons:

Price of $500 per night for a cheap motel room.

2026-01-24 • via Nuitee
S
Shea • couple • us
1
Too expensive for really bad accommodations
Pros:

Nothing

Cons:

Everything… it’s very old , dirty and outdated. They advertise a jacuzzi that doesn’t work . They don’t have regular TV channels for guests , like 4 NBC or 2 CBS . We couldn’t watch a football game on a regular channel . Our room had a bad musty Oder . Will not return

2026-01-21 • via Nuitee
R
Robert • family_with_children • us
5
Short stay, easy access. Disappointed in the property condition. Staff was friendly.
Pros:

Was able to check in an hour early that was nice.
Close to stores and restaurants.
The room was quiet and comfortable.

Cons:

The breakfast was not great. 1 waffle iron for the 20 + people. We skipped it due to the line to gain access and stay on schedule.
The pool and spa were not open. This was not advertised at the time i booked the room.
The bathroom was run down and not pleasant.

2026-01-20 • via Nuitee
J
Jehni • Family • Joshua Tree, California
10
reasonably priced, pet friendly spacious room in center of town.
Pros:

Found this room reasonably priced during busy holiday weekend. at Mammoth. It’s a bit of a diamond in the rough. Yes, needs some updating, painting, rug cleaning in hallways especially, but if you can look past the superficial, this place is a gem.
Here’s what we loved- covered parking that connects to to the hotel. pet friendly, spacious rooms with small kitchenette- microwave, sink, counter, fridge, comfy beds and free breakfast. Ok, breakfast is not all perfect- pastries hard, eggs not good, BUT bagels fine toasted, waffle maker, yogurt, oatmeal, cereal and self serve coffee/tea and hot chocolate in the lobby. And, close to everything.
We paid twice as much a few weeks back to stay at Outbound just up the street which was cleaner but has outdoor parking and smaller rooms.
Cons: upkeep needed, pool closed, avoid eggs and muffins
If you go in with right expectations, this is a great deal.

2026-01-19 • via Tripadvisor
K
Kathleen • couple • us
8
The stay was comfortable and accommodating.
2026-01-19 • via Nuitee
M
Madhavan • solo_traveller • us
3
Stay away, there are better places for staying.
Pros:

Location was great.

Cons:

The hotel is not maintained well. Carpet on the hallway was filthy and unhealthy. Carpet inside the room was dirty. A/C was not working and squeaking the whole night and we could not sleep. Bathroom water was not flowing well and puddling up.

2026-01-19 • via Nuitee
R
Rick • couple • us
7
Comfortable room. Enjoyed being in the city center and walking to eateries and shopping.
Pros:

The Inn is in a great location within Mammoth Lakes. Walking distance from shops, restaurants, a theater. Short drive to fishing lakes, Minarets, or Mammoth mountain if in winter. The room was decent. large with a microwave and mini fridge, 720p flat screen with many channels. Breakfast included: powder eggs, sausages, hash , fresh make yourself waffles, assortment of cereals, juices and yogurts, coffee bar in the main lobby. Staff was pleasant. The renovation was taking place daily, but did not impact our stay. The resort fee was waived.

Cons:

It was unfortunate that the pool and spa were not available.

2026-01-19 • via Nuitee
M
Marcos • couple • us
4
Great location. Not worth the price.
Pros:

Location and all of Mammoth Lakes is amazing.

Cons:

Extremely old and outdated interior. Carpets were disgusting. Room was an early 90s style relic.

2026-01-19 • via Nuitee
C
Cindy • family_with_children • us
9
It was great overall. Under renovation though.
Pros:

It’s a little outdated but the service was great. They’re under renovation though so I’m sure it will improve.

2026-01-19 • via Nuitee
K
Kai • family_with_children • de
5
Eine Unterkunft, das Frühstück wurde nach 8:30 nicht mehr aufgefüllt, Verbesserungsbedarf
Pros:

Wir hatten eine Unterkunft

Cons:

Das Zimmer hatte eine verstopfte Toilette, das Frühstück wurde nach 8:30 nicht mehr aufgefüllt.

2026-01-19 • via Nuitee
L
Lynn • solo_traveller • us
6
Reasonably affordable and very comfortable.
Pros:

Shilo is well worn and dated but clean and comfortable.
Second time staying here. 3 days each.
Hope to be back next year for the Mammouth motocross and stay at Shilo.

2026-01-19 • via Nuitee
R
Robert • family_with_children • us
3
Old, dirty and out dated. You will regret booking here.
Pros:

The staff were friendly and helpful however the first sign should have been the old style cut keys they handed me for the room.

Cons:

So I'm not a huge complainer, if the rooms clean and comfortable then I'm fine. This hotel deceived me by the AI pictures. First off the hallways are very dim lit, lighting was terrible, the elevator sounded as if it was going to break making loud noises. Once in my room the first thing I noticed was the smell, very musty and almost smelled like mildew, then the noise. My toilet had a loud leak and was running through the entirety of the stay. Everything in the room is straight out of the 90's wooden alarm clock, brass colored fixtures etc. The bed had a brown stain on the mattress, the tile in the bathroom dingy and brown colored grout and the wallpaper in many parts of the room was peeling off. I understand inflation and the way it's taken hold of this state, but $200 a night for this hotel is WAY to much. This place should be $120 max. If my stay was any longer than the one night I would of asked for a refund and found somewhere else to stay, but because I didn't want to deal with the inconvenience, I dealt with it.

2026-01-17 • via Nuitee
J
james • solo_traveller • us
10
Great stay !
Pros:

Location great !

Cons:

Hope the signage and pools are restored soon !

2026-01-13 • via Nuitee
W
Wildernessmonkey • family_with_children • us
4
Pros:

Roof over my head. I like the location.
Shower/bathroom was clean.

Cons:

Trash under the bed from previous occupants.. Gross.
Part of the window stool base and decorative trim was removed showing wood and insulation underneath.
Not enough fruit for breakfast.
Only one waffle maker, causing long wait times. Recommend having two waffle makers.
I did not like the renovations but they are much needed.

2026-01-12 • via Nuitee
J
jillianroses • Couples
10
Amazing!!
Pros:

Amazing, didn’t realize I dropped my ID and the cleaning lady was so nice and found it. All the workers are really nice and caring.

2026-01-11 • via Tripadvisor
G
Gonzalo • family_with_children • ar
9
2026-01-10 • via Nuitee