MIMARU Osaka Shinsaibashi East

Hotels
9.6 (668 reviews)
1-7-9 Higashishinsaibashi, Chuo-ku , Osaka , jp

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
8.86
Some reviews noted cleanliness issues, such as dirty towels and odors.
Service
10
Staff are consistently mentioned as friendly and helpful.
Location
10
Multiple reviews praised the hotel for its convenience to attractions and transportation.
Room Quality
9.86
Rooms are described as spacious and comfortable, with some comments on mattress firmness.
Amenities
8.86
Some amenities were lacking, such as a coffee machine and laundry complications.
Value for Money
9.86
Residents feel the overall experience justifies the cost given the amenities and service.
Food and Beverage
9.36
Food options nearby mentioned positively, but no on-site dining was highlighted.
Overall Experience
10
Overall, guests enjoyed their stay, rating it positively despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:03

Property Description

Central Location in Chuo Ward District
Experience the best of Osaka at MIMARU OSAKA SHINSAIBASHI EAST, conveniently situated near Shinsaibashi Station and popular attractions like Shinsaibashi Shopping Arcade.

Modern Amenities for Comfort
Enjoy a comfortable stay in our 4-star rooms equipped with free WiFi, air conditioning, flat-screen TV, and a private bathroom with a bidet. Each room also features a wardrobe, kettle, fridge, microwave, safety deposit box, bed linen, and towels.

Nearby Attractions and Landmarks
Explore the vibrant neighborhood with ease, as the hotel is located close to Nipponbashi Monument, the city centre, and various temples like Hoan-ji and Mitsutera. Don't miss out on the convenience of being just 21 km from Itami Airport.

Book your stay at MIMARU OSAKA SHINSAIBASHI EAST for a memorable Osaka getaway!

Important information:

Please note that towels are changed daily, and the cleaning service is offered every two days. The first cleaning will take place on the third night. Additional services can be requested for a fee.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.6
Based on 668 reviews
Cleanliness: 8.86
Service: 10
Location: 10
Room Quality: 9.86
Amenities: 8.86
Value for Money: 9.86
Food and Beverage: 9.36
Overall Experience: 10
C
Celina Margaretha family_with_children dk
9
2026-07-25 via Nuitee
V
VoAustin family_with_children us
9
2026-07-25 via Nuitee
K
Katherine family_with_children us
6
Expected a better experience
Pros:

Walking distance to the shopping area!

Cons:

The room was a bit cramped and not what I expected considering it was my second time staying at a Mimaru property. The ac unit was also leaking so that was a bit of a turn off.

2026-07-20 via Nuitee
燕如 family_with_children tw
10
離大丸百貨、PARCO、心齋橋商圈、地鐵站很近,食衣住行都很方便
Pros:

房間、衞浴夠大,有廚房客廳對吃素的我很友善,我可以在日本超市買蔬菜烹。房間大到2個29吋行李箱全打開都還有空位動線走動。這個房間真的很棒,很適合家庭。櫃檯服務人員英文溝通能力很好、也有會說中文的服務人員。

Cons:

冷氣的風扇在運轉有"咚咚咚"規律的聲音,但我忘了反應。

2026-07-16 via Nuitee
F
FRANCIS family_with_children sg
8
A wonderful bunk bed hotel made bad by the robot staff.
Pros:

Location is alright. It belongs to the "lower alleys" of the cluster. You have to do some walking to reach the tourist attraction.

Cons:

Honestly, they are friendly, but my main issue is the beginning of the staff telling us everything, greeting us like a robot, and just reciting everything he was programmed to tell. It was a rainy day; we were wet and cold, tired and with many, many bags. He just talked and talked and talked. I timed it. He took a full 10 mins to explain everything! "Guests are expected to not make noise after 10 pm", "Guests are reminded to unplug their device charging when they leave the room" blar blar blar... do you really think guests who make noise after 10 pm will care? Or will they be reminded to unplug their charger when they leave the room? No. really. Stop reciting your script like a bot and be real and show real humanity like "we see you are wet and tired. Here's how I can help u hasten your check-in" will be great!

2026-07-14 via Nuitee
Y
YU-CHUAN extended_group tw
9
2026-07-12 via Nuitee
C
Candice family_with_children us
8
solid hotel in Osaka
Pros:

wonderful staff. They helped me with a medical emergency on a Saturday night.
Room is clean, efficient. Location is fantastic.

2026-07-12 via Nuitee
M
May Brewster solo_traveller gb
10
Pros:

The design, the cleanliness, the staff, the location!

Cons:

Sometimes it was noisy due to location but not too bad!

2026-07-11 via Nuitee
R
Riolyn family_with_children us
9
2026-07-10 via Nuitee
E
Emily family_with_children au
10
2026-07-07 via Nuitee
L
Linda family_with_children id
8
2026-07-05 via Nuitee
M
mina family_with_children fr
10
Pros:

Tout était parfait !

2026-06-29 via Nuitee
özcan solo_traveller tr
10
2026-06-29 via Nuitee
W
Wayne family_with_children in
8
2026-06-27 via Nuitee
E
Efrain family_with_children us
10
As always, Mimaru has continued to impress with high quality service and a great hotel.
Pros:

Location, room, staff

2026-06-23 via Nuitee
A
Ashwin family_with_children sg
9
Pros:

The location is impeccable - amazing food, bars, convenience stores, the staff is amazing, checkin and out was great, the rooms have everything you need.

2026-06-14 via Nuitee
F
FARLI solo_traveller id
10
2026-06-13 via Nuitee
J
Jessy family_with_children pe
9
2026-06-11 via Nuitee
S
Stevan family_with_children tw
10
Pros:

接待人員親切,房間設備真美好! 下次去大阪還是首選該飯店

2026-06-05 via Nuitee
E
Erica family_with_children au
9
2026-06-03 via Nuitee