Sercotel Palacio de los Gamboa

Hotels
Sercotel Hoteles
9 (5605 reviews)
Plaza Gamboa, s/n , Granada , es

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautiful hotel
Cons:
Cleanliness issues
Room discomfort
Limited breakfast selection

Categories

Cleanliness
8.33
Some reviews noted odours and cleanliness issues.
Service
9.8
Staff are frequently described as friendly and helpful.
Location
9.84
Many reviews highlight the hotel's excellent central location.
Room Quality
8.29
Some guests mentioned room size and discomfort.
Amenities
9.32
Facilities generally received positive feedback, though some issues were noted.
Value for Money
8.28
Mixed sentiment on value due to reported issues.
Food and Beverage
8.83
Breakfast received both praise and suggestions for improvement.
Overall Experience
9.3
Overall a very positive experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:26

Property Description

Luxurious Andalusian Charm
Experience the essence of Granada at Sercotel Palacio de los Gamboa, just steps away from Granada Cathedral. Admire the charming Andalusian courtyard with a fountain and vibrant glass roof, offering a picturesque setting for relaxation.

Elegant Rooms and Modern Amenities
Indulge in comfort with air-conditioned rooms adorned with classic décor and wooden furnishings. Enjoy entertainment with satellite TV, stay refreshed with a minibar, and pamper yourself in the spacious bathroom equipped with premium toiletries.

Convenient Location and Nearby Attractions
Explore the vibrant streets of Granada, with the famous tapas bars of Navas Street a stone's throw away. Discover the city's historic gems, as the Albaycin district is a short walk from the hotel, and the iconic Alhambra Palace is easily accessible. Book now for an unforgettable stay in Granada!

Important information:

Please note that road access and parking are limited in Granada. Guests planning to arrive by car are welcome to contact the property for more information using the contact details on the booking confirmation.

Please note only a maximum of 2 children are allowed per room, always when sharing an extra bed.

For breakfast-included rates, children also have free breakfast.

Children up to 11 years have breakfast at 50% discount.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

The name on the credit card used for the booking should correspond to the guest staying at the property.

Reservations of 5 or more rooms may be subject to different conditions.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 22 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 2 years old to 12 years old stay for free when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 5605 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.84
Room Quality: 8.29
Amenities: 9.32
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 9.3
C
Claire couple fr
9
Pros:

L'emplacement est parfait pour visiter la ville à pied.

Cons:

Il n'y avait pas vraiment de fenêtre dans la chambre ni de vue sur la ville, c'était une fenêtre haute qui donnait sur une terrasse donc un peu dommage.

2026-03-28 via Nuitee
J
Jonathan couple it
10
2026-03-28 via Nuitee
B
Branislav couple sk
9
Pros:

I could park my motorbike in the garage. The bed was comfortable, and the room was clean and cozy. The location was absolutely perfect. I only had a small problem with navigation because the hotel is in the green zone. I hope I didn’t break any rules.

2026-03-27 via Nuitee
J
Javier couple es
10
2026-03-27 via Nuitee
M
Mari Ángeles family_with_children es
9
Pros:

Limpieza y comodidad

Cons:

La habitación un era pequeña

2026-03-27 via Nuitee
E
Eva couple sk
10
2026-03-26 via Nuitee
C
Cristina family_with_children es
9
2026-03-26 via Nuitee
B
Belen couple es
9
Pros:

Ubicación y precio muy asequible, en temporada baja

Cons:

Llegar con el coche por calles con limitación al tráfico

2026-03-26 via Nuitee
C
Carmen Rosa family_with_children es
8
Pros:

Atención del personal excelente.
Muy buena ubicación.
Desayuno buffet rico y variado

Cons:

Mucho ruido procedente de la calle, desde muy temprano.

2026-03-26 via Nuitee
M
Marina family_with_children es
10
2026-03-25 via Nuitee
P
Patrick family_with_children be
8
Pros:

City center, good breakfast

Cons:

Parking had to be paid, even for owner of disability card.

2026-03-25 via Nuitee
M
Marta extended_group es
9
Excelente hotel por su ubicación y limpieza
Pros:

Ubicación excelente, limpieza y trato del personal.

Cons:

El desayuno algo básico para un hotel de 4 estrellas

2026-03-24 via Nuitee
N
Nail Sözer family_with_children tr
10
Pros:

Temizlik, düzen ve ilgi çok iyiydi

2026-03-24 via Nuitee
N
NESRİN couple tr
8
Pros:

Yer merkezi ama araçla gelecekler için biraz sıkıntılı olabilir. İyi tarafı otopark olması. Onun dışında çok merkezi yerde olduğu için , dışarı adım atmaz yemek yenecek yerden , alışveriş yapılacak yerlere hemen ulaşabiliyorsunuz.

Cons:

Tesis temiz ama iç dekorasyon biraz nostaljik, eski. Resepsiyon kısmında ahşap kaynaklı mı emin olmadığım bir koku vardı.Diğer sorun kaldığım odada sıcak su ayarı yapılamıyordu, musluk bozulduğu halde öylesine takılmıştı. Tek gece kaldığım için takılmadım ama dikkat edilmesi gerekiyor.Zira yana yana duş almak zorunda kaldım:)

2026-03-24 via Nuitee
C
Christian family_with_children de
9
2026-03-24 via Nuitee
C
CRISTINA couple es
9
Fin de semana
Pros:

La ubicación y el trato del personal en todo momento. Estas muy cerca de todo y por la noche se agradece

Cons:

La habitacion que nos toco es un poco pequeña y el comedor para el desayuno un poco pequeño y si bajamos muchos a la vez, te toca esperar. Aunque son rapidos en despejar mesas cuando se vacian

2026-03-23 via Nuitee
A
Ana Isabel family_with_children es
8
2026-03-23 via Nuitee
V
Vicente extended_group es
10
muy recomendable
Pros:

ubicación ideal en el centro histórico, edificio bonito y bien cuidado, habitaciones cómodas, con instalaciones completas y bien mantenidas. Parking privado con plazas amplias. Personal amable y atento.

Cons:

el ascensor hacía algún movimiento extraño al arrancar y parar. calles algo ruidosas por la noche, debido al bullicio de los restaurantes y bares

2026-03-23 via Nuitee
J
Joergen extended_group dk
9
2026-03-22 via Nuitee
F
fdasti solo_traveller it
10
Pros:

Tutto. L'albergo è decisamente uno dei più belli nei quali ho soggiornato. La struttura è all'interno di un palazzo antico e ha una hall e stile modesto molto bella. Le camere sono ampie molto pulite e tranquille. Il personale è molto professionale e accogliente.

Cons:

Mi è piaciuto tutto

2026-03-22 via Nuitee