Hotel Maya Yucatan

Hotels
•
Kavia Hotels
6.9 (330 reviews)
Calle 58#483 Por 55 Y 577 , Mérida , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Cons:
Poor cleanliness
Room maintenance issues

Categories

Cleanliness
4.98
Multiple mentions of poor cleanliness standards, including mold and unclean toilets.
Service
8.45
Some positive mentions of staff kindness, though some service issues were reported.
Location
9.49
Consistently praised for its central location.
Room Quality
5.94
Feedback indicates issues with room conditions and maintenance.
Amenities
6.47
Some amenities mentioned, but overall dissatisfaction with pool and air conditioning.
Value for Money
6.93
Mixed feedback; some feel not worth the price due to quality.
Food and Beverage
5.48
Negative comments about the breakfast quality.
Overall Experience
7.45
Overall experiences vary significantly but highlight some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:33

Property Description

Colonial Charm and Modern Comfort

Outdoor Pool and Central Location: The Hotel Maya Yucatan offers a refreshing outdoor pool and convenient proximity to Mérida Cathedral and Zócalo Square.

Comfortable Rooms and Amenities: Stay in air-conditioned rooms with free Wi-Fi, cable TV, and complimentary bottled water. Enjoy the picturesque views from the gallery overlooking the pool and gardens.

Relaxation and Fitness Options: Unwind with a drink at the bar or on the poolside terrace, and stay active at the 24-hour gym.

Book your stay at Hotel Maya Yucatan for a perfect blend of colonial elegance and contemporary conveniences.

Important information:

Please note that for reservations over 3 rooms or 3 nights different conditions may apply.
Please note that If you want to check in sooner or later than the stipulated time, you can make a request.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.

Check-in and check-out hours:

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

6.9
Based on 330 reviews
Cleanliness: 4.98
Service: 8.45
Location: 9.49
Room Quality: 5.94
Amenities: 6.47
Value for Money: 6.93
Food and Beverage: 5.48
Overall Experience: 7.45
J
Jorge L • couple • us
1
No agradable
Pros:

Nada es un hotel con muy alas condiciones está para demolicion

Cons:

Hay un cantonal frente que no puedes dormir en la noche mucha humedad persona las habitaciones los baños el agua no tiene Presion etc está para demoted

2026-01-30 • via Nuitee
V
VAZQUEZ JUAREZ • family_with_children • mx
10
2026-01-30 • via Nuitee
F
Fredesvinda • family_with_children • mx
9
Pros:

Su localizacion muy centrico

2026-01-30 • via Nuitee
J
Jose Roman • family_with_children • mx
10
2026-01-30 • via Nuitee
S
Salvador • family_with_children • mx
10
2026-01-30 • via Nuitee
G
Garcia Ramirez • family_with_children • mx
9
Pros:

Ubicación e instalación

Cons:

Perdimos algo de poco valor económico, pero de gran valor personal

2026-01-26 • via Nuitee
G
Gustavo • family_with_children • mx
8
Pros:

La alberca

Cons:

Nada

2026-01-26 • via Nuitee
S
Schwartz • family_with_children • mx
10
2026-01-25 • via Nuitee
M
Mendoza • family_with_children • mx
6
Solo por buena ubicación
Pros:

La ubicación, ya que tiene cerca el parque central y plaza santa Lucia donde se pasa agradables momentos de fandango.

Cons:

Que habiendo muchas habitaciones nos enviaron a la más refundida, atrás del estacionamiento, escuchábamos el desague de todo el hotel, mucha humedad, las cortinas sucias, la puerta del baño no cerraba y el colchón muy duro 😢

2026-01-25 • via Nuitee
G
Gonzalez Torres • family_with_children • us
3
Pros:

Podrían mejorar las instalaciones

Cons:

Las intenciones estan viejas y descuidadas

2026-01-25 • via Nuitee
D
DAGOBERTO • family_with_children • mx
4
Pros:

Ubicacion

Cons:

Hongos en carpinteria, olor pesimo, firmas una carta de no reembolso asi que no puedes reclamar.

2026-01-23 • via Nuitee
O
Olga • family_with_children • mx
6
Pros:

La ubicación y el trato del personal

Cons:

El ruido, enfrente hay un bar y es excesivo el ruido
Los colchones e instalaciones desgastadas

2026-01-21 • via Nuitee
C
cauich tec • family_with_children • mx
10
Pros:

La ubicacion del lugar fue lo mejor.

2026-01-21 • via Nuitee
L
Luis Eduardo • couple • mx
5
it is not expensive, but you get what you paid for. there are several items that needed maintenance
Pros:

No Breakfast, not even able to get coffee.

Cons:

I would expect at least to be able to get coffee in the morning.

2026-01-20 • via Nuitee
N
NAVARRO HERNANDEZ • extended_group • mx
9
buena
Pros:

ubicación

Cons:

el colchon

2026-01-19 • via Nuitee
H
Herbert • family_with_children • mx
8
2026-01-19 • via Nuitee
Y
Yoshiko Miroslava • solo_traveller • mx
6
Mejor atención de los recepcionistas o al menos mayor apertura a dudas
Pros:

La ubicación, su arquitectura y diseño

Cons:

Mucho cloro en la alberca, los recepcionistas tienen muy mala atención y su método de cobro es muy anticuada

2026-01-19 • via Nuitee
C
Christopher • family_with_children • us
4
Pros:

Ubicación

Cons:

Cuarto olía a humedad

2026-01-19 • via Nuitee
O
Olguin Reyes • family_with_children • mx
4
2026-01-19 • via Nuitee
D
DUKE • solo_traveller • mx
7
Okay.
Pros:

Location is great. Staff is excelent.

Cons:

Building. Room needs to be refreshed.

2026-01-17 • via Nuitee