Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Massage services
Kid meals
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Food Quality
Cons:
Cleanliness concerns
Small room for double occupancy

Categories

Cleanliness
7.6
There was a concern about bed cleanliness leading to skin sensitivity.
Service
9.1
Staff were reported as very kind and helpful across multiple reviews.
Location
9.1
The hotel is conveniently located near public transport and shopping areas.
Room Quality
8.1
Rooms were acceptable but noted as potentially small for double occupancy.
Amenities
8.6
Standard amenities were provided, including a good breakfast.
Value for Money
8.6
Overall good value, aligning with hotel tier expectations.
Food and Beverage
9.1
Breakfast quality received high praise from numerous guests.
Overall Experience
8.6
Guests generally expressed satisfaction and positive experiences overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:03

Property Description

Convenient Location
Located just 1.4 km from Kumamoto Castle, Place Hotel Ascot offers easy access to popular attractions such as Suizenji Park and Egao Kenko Stadium Kumamoto.

Modern Amenities
Enjoy a comfortable stay with air conditioning, flat-screen TV, and free WiFi in all guest rooms. Some units even feature a safety deposit box for your convenience.

Nearby Attractions
Explore Contemporary Art Museum Kumamoto and Former Residence of Natsume Soseki, all within reach from the hotel.

Book your stay at Place Hotel Ascot now for a memorable experience in Kumamoto!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 1502 reviews
Cleanliness: 7.6
Service: 9.1
Location: 9.1
Room Quality: 8.1
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 9.1
Overall Experience: 8.6
山下 • solo_traveller • jp
10
2026-04-17 • via Nuitee
J
JUN • solo_traveller • jp
9
Pros:

スタッフの対応が丁寧で気持ちが良かった
朝食がバリエーションありつつ、地元のメニューもあり楽しめました。

Cons:

特にないです。

2026-04-16 • via Nuitee
S
shozaburo • solo_traveller • jp
6
2026-04-16 • via Nuitee
M
Mingho • extended_group • tw
9
2026-04-13 • via Nuitee
M
MARI • solo_traveller • jp
10
ここのホテルを選んで良かったです
Pros:

当日予約で２部屋だったけど、希望通り隣の部屋にしてくださった。スタッフの対応も良く、朝食も色々な種類があり美味しかった。シャワーもリファで気持ちよかったです！場所も繁華街で買い物もグルメにも便利

Cons:

良くなかった点は特に思い浮かびません。

2026-04-13 • via Nuitee
野田 • solo_traveller • jp
10
Pros:

きれい。
朝食が素晴らしい。

2026-04-13 • via Nuitee
C
Chihsheng • couple • tw
8
Pros:

位於鬧區，地點很方便!

Cons:

附近停車場很多，自駕很方便，但停車費稍高

2026-04-13 • via Nuitee
K
Kotoe • solo_traveller • jp
10
Pros:

身体ひとつで泊まりに来ても何不自由なくすごせます。

Cons:

受付時、留学生なのかな～外国の方に対応して頂いたのですが……受付の方の開口一番『CHECK-INですか？』が発音良すぎて『……？？？えっっっっもう一度お願いします💦💦💦』ってなっちゃいました(笑)まぁ～これもコミュニケーションになって良かったですけどね。

2026-04-13 • via Nuitee
A
ARKAKI • couple • jp
9
2026-04-10 • via Nuitee
N
Nico • family_with_children • ch
10
2026-04-07 • via Nuitee
有野 • solo_traveller • jp
8
Cons:

喫煙部屋とはいえ、かなり部屋全体がタバコ臭かった。

2026-04-06 • via Nuitee
H
hirayama • couple • jp
9
2026-04-06 • via Nuitee
9
99 • family_with_children • jp
8
2026-04-05 • via Nuitee
D
Denise • couple • nl
7
Comfortable and central stay
Pros:

Hotel staff was super friendly and helpful! The breakfast buffet is really good with japanese and western options.

Cons:

We were located in a smoking room, so the room smelled a bit funky. The check in staff mentioned this, but we misheard and thought they said non-smoking room. We did not check whether we could get a different room because of our short stay.

2026-04-04 • via Nuitee
啓太 • solo_traveller • jp
9
2026-04-04 • via Nuitee
江上 • family_with_children • jp
8
2026-04-02 • via Nuitee
麻生 • solo_traveller • jp
7
2026-04-01 • via Nuitee
うじの • family_with_children • jp
10
大変気に入りました。良かったです✨
Pros:

朝食凄かった。品数凄すぎ。なにより、牛乳をこぼしてしまい店員さんが忙しい中、直ぐ対応して頂き有難うございました。全部が良かったです。ただ一つだけ、部屋の換気扇のホコリだけ気になっただけでした。有難うございました。

2026-03-31 • via Nuitee
T
TETSUYA • couple • jp
10
とてもリーズナブル
Pros:

とてもリーズナブルで、綺麗なホテルで朝食付きでとても美味しかったです。

Cons:

ありません

2026-03-30 • via Nuitee
S
shoko • solo_traveller • jp
9
清潔な館内で快適に過ごすことができました。
Pros:

館内、室内が清潔であったのでとても快適に過ごすことができました。
朝食時のスタッフの対応もよく気持ちよくすごせました。
アメニティを必要な分をロビーで選ぶ方式も資源を無駄にせずよいと思います。
ウェルカムドリンクもありうれしかったです。

2026-03-30 • via Nuitee