Crown Spa Hotel Scarborough by Compass Hospitality

Hotels
Compass Hospitality
7.6 (5330 reviews)
Esplanade , Scarborough , gb

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Excellent location
Cons:
Inconsistent service
Room temperature issues
Dirty carpets noted in halls

Categories

Cleanliness
7.35
Reviews mentioned the rooms were clean, but some areas like carpets were noted as dirty.
Service
7.85
Staff were described as friendly and accommodating, albeit with some service issues.
Location
8.85
The hotel is geographically excellent with an unbeatable location for events.
Room Quality
6.85
Rooms had mixed experiences, with some being clean, spacious but also noted as too hot.
Amenities
8.35
Good amenities like spa facilities and nice breakfast options mentioned.
Value for Money
6.85
The overall cost versus provided service seemed lacking according to some reviews.
Food and Beverage
7.35
Breakfast was noted as good but had issues with availability and temperature.
Overall Experience
7.35
General sentiment was mixed, reflecting both enjoyable aspects and areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:32

Property Description

Luxurious Leisure Centre and European Restaurant
Experience luxury at The Crown Spa Hotel with its state-of-the-art leisure centre and exquisite European dining options.

Elegant Spa and Fitness Facilities
Indulge in relaxation at the Crown Spa Health Club's modern fitness centre, sauna, spa bath, and steam room. Pamper yourself with a variety of indulgent treatments in the elegant spa salon.

Quality Dining and Scenic Views
Enjoy a culinary journey at Taste Restaurant, showcasing the best of Yorkshire produce. Wake up to a delightful continental breakfast and unwind with drinks at the stylish bar while soaking in picturesque views of South Bay.

Book now to immerse yourself in a world of luxury and comfort at The Crown Spa Hotel.

Important information:

Please note that on-site parking is limited at a seasonal surcharge, but nearby on-street parking is available, with local parking permits issued by the hotel upon check in.

Please note that for group bookings of 5 to 9 rooms or 28 nights, a nonrefundable prepayment of 10% is required.

Please note that for group bookings of 10 rooms or more, a nonrefundable prepayment of 20% is required.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 5330 reviews
Cleanliness: 7.35
Service: 7.85
Location: 8.85
Room Quality: 6.85
Amenities: 8.35
Value for Money: 6.85
Food and Beverage: 7.35
Overall Experience: 7.35
K
Karen solo_traveller gb
10
Good place to stay.
Pros:

The hotel suited our needs. A little far out for comfort but we managed the walk. We only stayed 1 night so didn't find time to use the bar or restaurant. But overall the hotel was great.

Cons:

It was just a little far out for us - but at least we were away from the hustle and bustle.

2026-08-15 via Nuitee
P
Pamela solo_traveller gb
8
Pros:

We liked the pool and jacuzzi and bar area was nice and comfortable. Also
the hotel staff were nice and friendly.

Cons:

The first room allocated to us was not suitable, however they managed to find us one which was a lot better.

2026-08-15 via Nuitee
E
Emma couple gb
7
2026-08-15 via Nuitee
J
Jenni couple gb
6
Location was brilliant as we went to the theatre
Pros:

The spa facility’s were very nice. The staff were very friendly and helpful

Cons:

The room was unbearably hot we were given a fan but that didn’t do much for the dates room. We had to call maintenance as the plug socket was broken

2026-08-14 via Nuitee
R
Roberts solo_traveller gb
7
2026-08-14 via Nuitee
A
Anna solo_traveller gb
6
Pros:

Love the pool and food breakfast

Cons:

Room too hot and no remote so couldn't watch TV.

2026-08-13 via Nuitee
T
Tom couple gb
10
Highly recommended, worth a stay
Pros:

Excellent location, clean, great facilities and friendly staff

Cons:

N/A

2026-08-13 via Nuitee
W
William couple gb
5
2026-08-13 via Nuitee
D
Debbie solo_traveller gb
10
Pros:

Lovely rooms, recently renovated and very modern- sea view rooms worth the little extra.

Cons:

Breakfast was not great, they had ran out of everything by 9.30am

2026-08-13 via Nuitee
V
Vicky couple gb
4
Dissapointed
Pros:

We were given a room & when we let ourselves in to the room someone else had the room …. We went to reception & had to wait 40 minutes until they found us another room which was not as nice my daughter went into the bathroom to find the toilet dirty

Cons:

The second room we were given & having to wait so long for the room after we went into the first room which was given & someone else had this room .. why did our key card let us into another room

2026-08-13 via Nuitee
A
Alison family_with_children gb
10
A great stay, lovely spa facilities
Cons:

The external painting/cleaning needs to match the excellent interior.

2026-08-12 via Nuitee
M
Mohd Mohibur family_with_children gb
7
2026-08-12 via Nuitee
A
Andrew solo_traveller gb
9
2026-08-12 via Nuitee
P
Paul couple gb
8
2026-08-11 via Nuitee
S
Steph solo_traveller gb
6
2026-08-11 via Nuitee
D
David couple gb
6
2026-08-11 via Nuitee
M
margaret couple gb
9
Pros:

Everything

2026-08-11 via Nuitee
M
Mark solo_traveller au
9
Pros:

Friendly staff
Clean modern hotel
Comfortable room

Cons:

Nil

2026-08-11 via Nuitee
A
Angelina solo_traveller gb
2
Pros:

Hotel looked great from the outside and reception area looked nice

Cons:

Staff were ok but not as pleasant as other places I've been room was basic terrible view cleanliness was not great bath only give out hot water and plug didn't work so tried the shower had to go down to reception as the phone didn't work the man on reception had to come up to room and force the taps to get them to work

2026-08-10 via Nuitee
G
Gemma solo_traveller gb
5
Pros:

Good location, had parking too.

Cons:

Rooms need updated. Bedroom was ok, mould on ceiling om batnroom though. Breakfast wasnt the best plus loads of flies floating about.

2026-08-10 via Nuitee