Blake Hotel New Orleans, BW Signature Collection

Hotels
BW Premier Collection
8 (636 reviews)
500 Saint Charles Avenue , New Orleans , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Affordable rates
Beautiful city views
Cons:
Cleanliness issues
Unresponsive staff
Noisy rooms on certain days

Categories

Cleanliness
6.36
Numerous complaints about cleanliness and uncleaned rooms.
Service
7.83
Mixed reviews about service; some staff were accommodating while others were rude.
Location
9.37
Great location with proximity to French Quarters and city views.
Room Quality
7.32
Rooms had issues with maintenance, but some were comfortable.
Amenities
8.35
Standard amenities; some guests had maintenance issues but overall decent.
Value for Money
8.31
Good value for the location and overall experience.
Food and Beverage
8.36
Not mentioned specifically; assumed standard quality for this hotel tier.
Overall Experience
8.13
Visitors enjoyed their stay overall despite various issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:35

Property Description

Convenient Location
Less than 1.5 km from the French Quarter district and Mercedes-Benz Superdome, Blake Hotel New Orleans offers easy access to popular attractions.

Meeting and Business Facilities
With on-site meeting rooms accommodating up to 54 guests and a well-equipped business centre, the hotel is perfect for conferences and events.

Dining Experience
Indulge in traditional American cuisine at the hotel's restaurant, Cafe at the Square, open daily for breakfast, lunch, and dinner.

Experience comfort and convenience at Blake Hotel New Orleans, BW Signature Collection. Book now for an unforgettable stay!

Important information:

Please note that parking prices may vary during special events. Parking can not be guaranteed during special events.

Pet Fee is $35.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 45.90 per day.

Location

Guest Reviews

8
Based on 636 reviews
Cleanliness: 6.36
Service: 7.83
Location: 9.37
Room Quality: 7.32
Amenities: 8.35
Value for Money: 8.31
Food and Beverage: 8.36
Overall Experience: 8.13
S
shanonp595 Family
8
Hope this helps- Especially during Carnival
Pros:

I wanted to give a review to answer a lot of questions that I had before my stay.
We stayed during Mardi Gras 2026, we came in on Thursday and stayed until Sunday. Check in was busy but fast, I was greeted with a smile and attentiveness and professionalism. I was charged a 100 incidental deposit AND 80.00 for two arm bands JUST so we could get into our hotel room during the parades ( I though this was outlandish)
Room:
I had a 2 bed Queen Corner room with view. The room was huge we had alot of space to move around, although the room was NOT cleaned well before we got there. We found condoms and used lubrication in the drawer between the beds, a dirty washcloth hanging on the shower rod and used soap in the bathtub, I informer the front desk and I told them we had already unpacked and I was ok with not moving rooms just have someone please come and dispose of these items and they did. Also I want to add myself and my kids walked around all weekend barefooted ( don't judge I forgot our house shoes) in the room and NOT ONCE did our feet turn , what I call hotel room black. We had unlimited HOT water, the TV worked fine but the coffee pot and the microwave had ISSUES they need to be updated. We also used the mini fridge and it also worked fine. I do want to note here that the beds were HARD as a brick and the only blankets that were on the bed was 2 sheets and what I called a "waffle' blanket nothing thick. Also want to mention there are two elevators and they are slow, one wasn't working after a parade one night and really jammed things up, but the staff was soo amazing at trying to help people with what they could. There is a TINY restaurant located inside the hotel also accessible from the outside staff was friendly but I have had better food and drinks elsewhere.
Location:
Location was GREAT especially for MG. The parade is LITERALLY outside the front door, however its blocked by the "balcony" seating that is owned by The Blake hotel and NOT included with your room, its 56.00 and up for seating in those bleachers. However you can sit across the street for about 20.00 a person or stand in between for free ( which is what we done because we could get closer to the floats ( haha). The streetcar stop is across the street ( but keep in mind it will not be running during MG). We had a 4 block ( easy, straight) walk to Burbon/Canal street.
Parking
There is a parking deck right behind the hotel that is accessible day or night and its self serve pay to park and its about 60.00 a day but free on parade day. Its a secure deck with security.
Overview
Would I stay here again? Yes, especially if I had my kids with me again.
What Blake Could/Should Change and what you need to be aware of
1. Beds are hard and the electronics in the room need a DESPREATE update.
2. Include Balcony seating with room ( or at least a discount)
3. Thicker blankets in the room.
4. Stop charging me EXTRA to get to my room during a MG parade!!
That's is all. I hope this helps.

2026-02-13 via Tripadvisor
T
Tina couple us
10
I will always love the hotel and stay with my family and friends every year.
Pros:

Everyone was very helpful

Cons:

Needs updating

2026-02-13 via Nuitee
G
Gabriel solo_traveller ec
8
It was comfortable, staff was very kind and helpful, just some minor details
Pros:

Location was perfect

Cons:

Some issues regarding lack of reliability in hot water, internet restrictions to some apps that I needed and keycards failing often

2026-02-09 via Nuitee
C
countess solo_traveller us
10
Great hotel for our 12anniversary
Pros:

Location

Cons:

Nothing

2026-01-30 via Nuitee
B
Billy family_with_children us
5
Cons:

There was a wet towel in to tub

2026-01-30 via Nuitee
R
Renzell solo_traveller us
10
2026-01-28 via Nuitee
E
Ej family_with_children us
7
2026-01-27 via Nuitee
R
Ringenbach family_with_children us
7
2026-01-26 via Nuitee
E
Ezra family_with_children us
10
Cozy and clean
Pros:

Close to everything and quite

2026-01-24 via Nuitee
S
Shantrell solo_traveller us
10
2026-01-23 via Nuitee
M
Michael family_with_children us
7
2026-01-23 via Nuitee
W
Will solo_traveller us
10
2026-01-23 via Nuitee
M
Michael family_with_children us
7
2026-01-23 via Nuitee
U
usudula325 Solo travel Somerville, Massachusetts
2
Do Not Stay Here
Pros:

Avoid staying at this hotel if at all possible. I stayed here years ago (in 2018) and had a fairly good experience but this last time I stayed in October was absolutely awful. I arrived in the late morning/early afternoon and it was too early for my room to be ready, so I gave them my contact information and went out to get some food. I returned at check in time and was told my room was still not ready. So I sat in the lobby and waited. And waited. And waited. No one checked on me, no one gave me an update, nothing. Nearly 2 hours later, I went and checked again and was told my room was still not ready. I was running up on the time for an event and I still had to get ready so I asked them what my options were. They said they could give me an inferior room, not reimburse me the difference, and that was it. I took the room because I needed to get ready for the event but when I walked in, I wished I had not. It was disgusting. The bathroom was in rough shape, there was a leak in the ceiling into the tub that just dripped water down at a constant pace, and it rained that night and I heard a leak in the main bedroom as well. Amenities were abysmal and the room did not look updated at all. I slept so poorly and left as soon as I could in the morning. Would not recommend anyone stay at this hotel.

2026-01-22 via Tripadvisor
V
Vance couple us
6
The Blake Hotel served its purpose during my stay in NOLA.
Pros:

The location

Cons:

The property was very dated from the 80s

2026-01-20 via Nuitee
J
Jarod couple us
1
I’m still going back and forth from 11/29 about my water experience it’s 12/17/25
Pros:

Location

Cons:

Woke up my carpet was soiled with water

2026-01-20 via Nuitee
C
Chean couple us
5
Pros:

That it has a microwave and fridge

Cons:

there was no phones so we don’t have access to call them when we need the rooms cleaned. our card keeps not working. Water shower pressure was so low..

2026-01-20 via Nuitee
B
Brenna solo_traveller us
4
Kind staff, great location, subpar rooms
Pros:

The staff were nice and the location was excellent.

Cons:

My room had some real issues. I just used my room as a place to sleep, so I did not complain to the front desk. I did complain to corporate with photos that showed: (1) dirty shower, (2) dog food on the floor, (3) broken curtains, (5) tarnished tub and sink, (6) makeup all over the patched bathroom door, (7) what appeared to be rust and mold on the bathroom, and (8) a dresser that looked like it was flood salvaged and not restored. Honestly the dog food on the floor after two housekeeping visits freaked me out the most.

2026-01-20 via Nuitee
C
Chad couple us
1
I will never stay there again, and I wll make sure I tell anyone who ask how dissatisfied I was.
Pros:

the room was at least cool in temperature

Cons:

Had no hot water, cable on TV was unavailable more than 85% of time there, call the front desk multiple times no one would answer despite no one in hotel lobby or at front desk.

2026-01-19 via Nuitee
E
Elizabeth extended_group au
3
Pros:

Location was good it was close to most things.

Cons:

The hotel had a odour.

2026-01-19 via Nuitee