White Mansion Penang

Hotels
6.9 (220 reviews)
163&165,Lebuh Noordin , George Town , my

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Safety deposit box
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Small room size
Cleanliness issues

Categories

Cleanliness
5.73
The bathroom needed a better clean, indicating cleanliness could improve.
Service
7.2
Generally good service, but one reception staff was unhelpful.
Location
8.24
Multiple reviews mention a great location, close to local transport and amenities.
Room Quality
5.69
Room sizes were frequently described as small; could do better.
Amenities
7.22
The availability of drinking water and room decoration were appreciated.
Value for Money
6.68
Good value for budget travelers despite small room sizes.
Food and Beverage
7.73
Location near dining options was highlighted positively.
Overall Experience
6.7
Overall experience was good, with some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:06

Property Description

Family-friendly accommodation
Explore George Town while staying at our family-friendly hotel. Our spacious family rooms are perfect for a comfortable stay with your loved ones.

Modern amenities
Enjoy a range of modern amenities during your stay at White Mansion Penang. From free WiFi to flat-screen TVs, we have everything you need for a relaxing experience.

Convenient location
Located near popular attractions like Penang Times Square and 1st Avenue Penang, our hotel is the ideal choice for travelers looking to explore the best of George Town.

Book your stay at White Mansion Penang now for a memorable experience in Penang!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.9
Based on 220 reviews
Cleanliness: 5.73
Service: 7.2
Location: 8.24
Room Quality: 5.69
Amenities: 7.22
Value for Money: 6.68
Food and Beverage: 7.73
Overall Experience: 6.7
J
Jimmy'Z Oth family_with_children my
9
Pros:

Most of it and very well taken care of thw building

Cons:

Room is a bit small and difficult for manuver and awkward feeling however the interior aave a lot to redirect on it.

2026-02-08 via Nuitee
J
Juanet solo_traveller au
8
2026-01-19 via Nuitee
A
Ahmad Riza family_with_children my
10
2026-01-07 via Nuitee
R
Roger family_with_children my
5
2026-01-05 via Nuitee
A
Annie family_with_children in
9
Pros:

We had a splendid stay.....a huge thanks to Sudarson the receptionist who was really helpful we are first timers and they way he guided from day one till our check out was remarkable I would definitely suggest this hotel....the biggest high light specially for budget travelers is that the bus stand is very close by

Cons:

The space of the room never expected it to be small but I guess I can ignore that compared to all other services...

2025-12-29 via Nuitee
A
Annie family_with_children in
10
Pros:

We were well taken care off.... specially by the front desk sudarshan cheers to him he was a gem of a person who guided us throughout the journey he was also very understanding since we were from India and it was our first time ....I would definitely recommend this place ....the coolest part was the location as we had good access to the komtar bus stand.....love this place must visit

Cons:

Nothing much just the size of the room...but I guess that can be ignored when you have so much else to offer

2025-12-29 via Nuitee
D
Dinoshini couple my
10
Pros:

all good,suthrsan at counter so helpful

Cons:

nil

2025-12-29 via Nuitee
S
Sommesh family_with_children my
7
2025-12-28 via Nuitee
J
Jadie couple gb
4
Average
Pros:

The room was nicely decorated and there was drinking water available. The bathroom and decor was modern although could do with a clean. Good location

Cons:

The guy working on reception wasn’t very helpful at all - wasn’t able to give any recommendations or advice despite speaking good English. The room was really small and compact but good for the price. The bathroom needed a better clean.

2025-12-19 via Nuitee
solo_traveller my
10
2025-12-10 via Nuitee
S
shui couple gb
7
Generally good small hotel for a short stays
Pros:

Clean and good location

Cons:

Small room size

2025-12-08 via Nuitee
W
Wei Heng Teo family_with_children my
1
2025-11-23 via Nuitee
C
Christoph couple de
6
2025-11-19 via Nuitee
J
Jassy solo_traveller my
10
Great for solo travelers!
Pros:

Great location, very convenient with lots of food choices around. It's also near a mall and Hin Bus Depot. Easily walkable everywhere you go. Check in and check out is fairly easy with 2 water coolers available in the hotel, making it super convenient to fill up my water bottle whenever.

Cons:

The size of the room is a bit small for its price. I came as a solo traveler which is cosy enough for me, but if I came with a partner, the room is quite small. I wouldn't recommend the balcony room too as the view overlooks another wall of the next building. My room did not have a balcony but the view is very nice - it's a view of the street.

2025-10-23 via Nuitee
T
Too
8
Pros:

.

2025-09-25 via Nuitee
F
FrennieB family_with_children my
7
A little R&R in the city
Pros:

The location is right in the center of everything

Cons:

The hassle of taking off our shoes and store in the shoes locker before going up the stairs to our room

2025-08-22 via Nuitee
S
Sharon couple my
7
Pros:

The location very good.

Cons:

The room too small

2025-08-20 via Nuitee
G
GOGILAN family_with_children my
10
Pros:

Kawasan tenang,mall berdekatan kemudahan awam

Cons:

Tak ada

2025-08-05 via Nuitee
M
Michelle family_with_children my
10
2025-08-01 via Nuitee
M
May Lynn solo_traveller my
7
Convenient location, feels more like homestay
Pros:

The room design and the cleanliness of the room. The location was great if you're interested in visiting Georgetown's famous and amazing cocktail bars – there's one right downstairs, while others are under a 10 min walk away.

Cons:

It's a bit of a hassle to take off your shoes on the ground floor and change to slippers. It's also got no lifts, so if you have heavy bags it can be an issue.

2025-07-25 via Nuitee