Maitrise Hotel Maida Vale - London

Hotels
6.4 (2297 reviews)
53-59 Kilburn High Road Maida Vale, London , London , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Lift / Elevator
Express check-in/check-out
Ironing service
Private check-in/check-out
Concierge service
Kid meals
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Cons:
Dirty rooms
Noisy environment
Poor maintenance

Categories

Cleanliness
4.73
Rooms reported as dirty with hairs and poor overall cleanliness.
Service
8.2
Reception staff were noted as casual but manager was friendly, overall mixed service experience.
Location
8.74
Central location was appreciated, making it ideal for guests.
Room Quality
4.69
Numerous complaints about noisy rooms, poor maintenance, and uncomfortable accommodations.
Amenities
5.72
Basic amenities with broken fittings and lack of essential items like plugs.
Value for Money
5.68
Guests felt they did not receive good value based on the quality and issues faced.
Food and Beverage
6.73
No breakfast offered, impacting overall score for food and beverage.
Overall Experience
6.7
Generally disappointing stay with multiple issues leading to a less favorable experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 03:37

Property Description

Charming Townhouse Hotel in North Maida Vale

Convenient Location and Transport Links
Situated just a 3-minute walk from Kilburn Park Station, our hotel offers easy access to popular attractions like Hyde Park, Wembley Stadium, and Oxford Circus. With a bus stop right opposite the property, exploring London couldn't be more convenient.

Comfortable Non-Smoking Rooms
Relax in our non-smoking bedrooms equipped with modern amenities such as a TV, tea/coffee-making facilities, and a bathroom with a shower. Whether you're here for business or leisure, we ensure a comfortable stay for all our guests.

Nearby Attractions and Entertainment
Explore the vibrant neighborhood with attractions like Lord’s Cricket Ground, Abbey Road Studios, and Camden Market. For music lovers, the famous Abbey Road Studios is just a stone's throw away. After a day of sightseeing, unwind at the 24-hour fitness center next door.

Book your stay at Maitrise Hotel London Maida Vale now for an unforgettable experience in the heart of London.

Important information:

This property can accept payment by cash on departure.

When booking 5 rooms or more, different policies and additional supplements will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 4 years old stay for free when using an available cot.
    Adults stay for £60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.4
Based on 2297 reviews
Cleanliness: 4.73
Service: 8.2
Location: 8.74
Room Quality: 4.69
Amenities: 5.72
Value for Money: 5.68
Food and Beverage: 6.73
Overall Experience: 6.7
J
JasminSolo couple de
1
2026-02-28 via Nuitee
S
SAGAR BIRENDRA couple gb
6
2026-02-27 via Nuitee
O
Orion solo_traveller al
10
2026-02-27 via Nuitee
J
Jordan couple gb
7
2026-02-25 via Nuitee
F
Fotios couple gr
9
2026-02-25 via Nuitee
W
Waleed couple gb
8
2026-02-24 via Nuitee
A
Allen couple gb
9
It’s not a 5* hotel if that’s what you are looking for then it’s not the place for you. If you are looking for warm, saf
Pros:

Great staff, clean and tidy hotel, great central location. On-site food is really good - both price and quality (a discount voucher is supplied to residents) for the price point nothing to complain about really, have stayed probably a dozen times on let last 3 years. So that must say something.. it’s close to 3 rail / underground and over found stations, also between 3 bus stops heading to various parts of the city. I use it for work, rather than holiday, so leave early and arrive late. Transport runs from before 6 till around midnight.

Cons:

There are a few rooms that could do with a lick of paint, as it’s a little tired around the edges. BUT weighed against location, cost and friendliness it’s not a problem for me.

2026-02-24 via Nuitee
J
Janet solo_traveller gb
7
Clean and friendly hotel. 10 mins from Euston
Pros:

The location was great as I was visiting a venue in Violet Hill a short bus ride away. The hotel is across the road from Kilburn High Road tube station with ten minute journey to Euston train station.

Cons:

My room was at the rear and there was some noise from the air con/heating system. The only mirror was in the bathroom, there was no mirror in the bedroom and no socket nearby to use the hairdryer in the bathroom.
The bed was very high.

2026-02-24 via Nuitee
A
Alisha family_with_children gb
1
Don’t bother or waste your money
Pros:

Nothing it wasn’t a good experience at all.

Cons:

Everything, the staff was not welcoming and quite interrogating, the room wasn’t ready for us even tho we had early check in, the room was very outdated and not clean didn’t match pictures on booking.com, there was even bugs in bed etc.

2026-02-24 via Nuitee
K
Karina couple sk
10
2026-02-23 via Nuitee
R
rosa couple gr
8
2026-02-23 via Nuitee
M
MOTUNRAYO couple gb
8
2026-02-23 via Nuitee
K
Khan couple gb
10
2026-02-23 via Nuitee
M
Muhthar couple gb
10
2026-02-22 via Nuitee
A
Adam couple pl
4
Ok na krótko
Pros:

Lokalizacja
Wygodne łóżko

Cons:

Mały pokój, problem z przejściem na drugą stronę łóżka
Nieprzyjemny zapach
Brudny brodzik pod prysznicem (brązowe plamy)
Zestaw kosmetyków to płyn 2 w 1
Włączający się alarm przeciwpożarowy bez przyczyny
Po całym dniu poza pokojem okazało się, że został on posprzątany, nasze bagaże zostały poprzestawiane i zabrano ręczniki ( nie dano nowych) bez naszej chęci. Po zgłoszeniu powiedziano, że to nasza wina, bo nie wywiesiliśmy kartki nie przeszkadzać mimo że takiej kartki nie było nigdzie w pokoju .
Restauracja obok ma wejście do hotelu co jest wygodne ale pozwala osobom postronnym wejść bez żadnej kontroli omijając recepcję.

2026-02-22 via Nuitee
A
Almohawesh couple gb
10
2026-02-12 via Nuitee
J
jonathanaQ537SP Family
2
PLEASE read this before booking here!
Pros:

I don’t usually write reviews, but this stay definitely earned one.

We stayed here over the weekend, and it was genuinely the worst hotel experience I’ve had. There was a constant toxic sewage smell throughout the building, the room was boiling hot, and the air-con looked like it retired years ago and barely worked. The bed and pillows felt like sleeping on paving slabs, and the plug sockets were literally coming out of the wall with the slightest touch — very dangerous

We couldn’t even use the sink because the plug was jammed, so we ended up brushing our teeth in the shower like civilisation had moved on without us.

We booked breakfast for the first morning with the idea of deciding later about Sunday — safe to say we didn’t return. The woman running the breakfast area was rude from the second we walked in, the food was poor, we had to eat with wooden cutlery, there were no napkins, and we were refused milk for our coffee… which meant a trip back to our room to grab a milk pot.

The weekend in London itself was great, and the room was only meant to be a place to sleep — but honestly, I think we’d have had a better night’s rest on the Tube platform.
Do NOT stay here.

2026-02-10 via Tripadvisor
S
SHARI solo_traveller ng
8
2026-02-10 via Nuitee
A
Andrew solo_traveller gb
10
2026-02-10 via Nuitee
E
Emmanuelle solo_traveller fr
8
2026-02-09 via Nuitee