Horwood House Hotel

Hotels
8.1 (5356 reviews)
Mursley Rd, Little Horwood , Milton Keynes , gb

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Beautiful setting
Friendly staff
Good breakfast
Cons:
Misleading photos
Poor cleanliness
Overcrowded amenities

Categories

Cleanliness
7.99
Several guests mentioned cleanliness issues, including dirty bathtubs and drafty rooms.
Service
8.96
Staff were described as exceptionally friendly, but there were issues with service efficiency.
Location
9
The location is praised, especially the beautiful setting.
Room Quality
7.45
Rooms were reported to be very small and some were drafty and dated.
Amenities
6.98
Amenities like the pool and spa were overcrowded and not relaxing.
Value for Money
7.44
Many guests felt misled regarding the accommodations versus pricing.
Food and Beverage
8.49
Breakfast and dinner received positive remarks, but some meal choices were disappointing.
Overall Experience
8.46
While there were positive aspects, overall experience was dampened by certain issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:16

Property Description

Escape to Horwood House where acres of stunning grounds welcome you to a world of relaxation and luxury. Enjoy free Wi-Fi, a well-equipped gym, and a refreshing indoor pool during your stay. With the convenience of free parking, explore nearby attractions like Silverstone Race Circuit, Woburn Abbey, and Milton Keynes Shopping Centre.

Indulge in Culinary Delights with a full restaurant and bar menu available every day of the week. Treat yourself to a delicious meal after a day of sightseeing or unwind with a drink in the cozy ambiance of our bar.

Explore Beyond as Horwood House offers easy access to Central Milton Keynes, Milton Keynes Station, and Central London within a short drive. Book now and experience the perfect blend of comfort and convenience at Horwood House.

Important information:

The leisure club facilities are only accessible to those over the age of 18.

A credit card will be required for a pre-authorization on check-in.

For bookings of more than 4 rooms, different policies will apply.

Spa, Swimming Pool and Gym Facilities are open.

Please note age and capacity limits for trundle beds and sofa beds. Hotel reserves the right to cancel reservation if these limits are not adhered to.

Please note that dogs are only allowed upon request and subject to approval. Additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 5356 reviews
Cleanliness: 7.99
Service: 8.96
Location: 9
Room Quality: 7.45
Amenities: 6.98
Value for Money: 7.44
Food and Beverage: 8.49
Overall Experience: 8.46
M
Melanie • extended_group • gb
10
Excellent.
2026-08-08 • via Nuitee
A
Aria • couple • gb
8
2026-08-08 • via Nuitee
C
Carole • solo_traveller • ch
8
2026-08-08 • via Nuitee
T
Trish • solo_traveller • gb
9
Great hotel with spa at a very reasonable price
Pros:

Lovely hotel
Loved outside area near the pool
Nice food
Lovely room

Cons:

There was no aircondtioning in the room
We got a second fan but it was unbearably hot in the room overnight (during a heat wave)

2026-08-08 • via Nuitee
T
Tim • family_with_children • gb
5
Average
Pros:

Looks amazing on booking.com

Cons:

Looks nothing like it when you arrive
Od standard hotel
Small pool
Bit of a let down

2026-08-08 • via Nuitee
S
St Catherine • solo_traveller • gb
8
Nice short stay hotel
Pros:

The staff were lovely, the property aesthetically pleasing, the grounds are stunning and the use of sauna and steam room from check in to check out.

Cons:

The room we were given was very small which is not a massive deal as we was only there for 1 night but the cleaning done before our arrival was not thorough, we more so noticed in the bathroom.

2026-08-07 • via Nuitee
J
Jody • family_with_children • gb
8
Comfortable
Pros:

Staff and grounds

Cons:

Food wasn’t great.

2026-08-07 • via Nuitee
C
Carla • couple • gb
6
2026-08-07 • via Nuitee
T
Thomas • couple • gb
5
Just about a 4* hotel.
Pros:

Nice Manor House and grounds
Food was good

Cons:

Don’t be fooled by the Manor House, you don’t stay there. They don’t show the 100s of rooms connected at the back of the grounds.

Not the hotel fault but muck spreading in surrounding fields made the hotel stink.

Hot room but did supply a fan.

Expensive food and drink in Harrys Bar.

Paying extra £10 for a robe in the spa.

2026-08-06 • via Nuitee
S
sue • couple • gb
10
Luxury at reasonable cost.
Pros:

House set in picturesque grounds. Upgraded to executive suite with huge comfortable bed, seating area & large bathroom, all tastefully decorated. Great meal in restaurant & wide choice at breakfast. Rate was very reasonable.

2026-08-06 • via Nuitee
C
Carl • couple • gb
10
2026-08-06 • via Nuitee
A
A • solo_traveller • gb
8
2026-08-06 • via Nuitee
A
Amie • family_with_children • gb
8
2026-08-06 • via Nuitee
M
Marco • couple • it
9
2026-08-06 • via Nuitee
M
Martin • solo_traveller • us
10
2026-08-05 • via Nuitee
J
Joanne • extended_group • gb
4
Bed was very uncomfortable and was not value for what I spent
Pros:

As expected. Liked that they always topped up the food

Cons:

The mattress was very uncomfortable. Could feel every spring in the mattress. Complained about it and nothing happened so I checked out early

2026-08-05 • via Nuitee
B
Barrett • solo_traveller • gb
10
Pros:

The customer service was excellent

Cons:

The rooms were quite small but still nice

2026-08-05 • via Nuitee
I
Ihesha • couple • gb
7
Pros:

Room size, breakfast and out open areas

Cons:

Overall, Horwood House Hotel was aesthetically pleasing and very clean.

Unfortunately, my experience with the reception staff did not meet the same standard. I believe they would benefit from additional customer service training to ensure that all guests are treated with courtesy, respect, and professionalism, regardless of their ethnic background or social status.

My room was not serviced, despite placing the housekeeping notice outside my door before the stated deadline of 8:00 a.m. When I reported this to reception, the staff member initially asked the appropriate questions but then gave the impression that she did not believe my account, which I found disappointing.

What concerned me even more was my experience at check-out. While I was waiting to be served, another reception staff member ignored me and assisted someone else who arrived later. This left me feeling overlooked and undervalued as a guest.

While the hotel's appearance and cleanliness were excellent, the poor customer service I experienced at reception significantly affected my stay. Based on this experience, I would not recommend this hotel.
Requires working elevators.

2026-08-05 • via Nuitee
P
Patrick • couple • ie
10
Excellent experience
Pros:

Excellent place to stay. Staff are brilliant, lovely gym. Food excellent

Cons:

It was all good

2026-08-04 • via Nuitee
J
Johannes • couple • gb
4
It would have said ok if the room cost was £150 / night but definitely not at the £400 we paid.
Pros:

Staff was friendly and the location is lovely

Cons:

At £400/ night I expected more than a Premier in bedroom ( in a different colour) minus the AC. The room is clean but very basic, only enough instant coffee for one cup each and NO AC only a noisy fan. Very disappointing. The spa pool has a very dirty scum line and is off putting due to the dirty look it gives.

2026-08-04 • via Nuitee