Cross Hotel Osaka

Hotels
8.9 (3358 reviews)
Chuo-ku Shinsaibashisuji 2-5-15 , Osaka , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Ironing service
Currency exchange
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noise from the street
Small bed in one review

Categories

Cleanliness
8.23
Some reviews mentioned a slight odor in the room and noise disturbance.
Service
9.2
Guests noted friendly and accommodating staff.
Location
9.74
Multiple reviews highlighted the excellent location close to attractions.
Room Quality
8.69
Rooms were described as spacious, but there were noise issues.
Amenities
8.72
Amenities such as the lounge and breakfast were well appreciated.
Value for Money
8.68
Breakfast offered good value despite additional cost.
Food and Beverage
8.73
Breakfast received positive feedback, though some variety was noted as lacking.
Overall Experience
9.2
Overall, guests had a very pleasant stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:19

Property Description

Prime Location

Located just a minute's walk from the vibrant Dotonbori area and a short distance from Namba Subway Station, Cross Hotel Osaka offers a convenient and exciting stay in the heart of Osaka.

Modern Comforts

Experience stylish rooms equipped with free WiFi, flat-screen TVs, and thoughtful amenities like complimentary water bottles, air purifiers, and cozy en suite bathrooms with premium bath amenities.

Culinary Delights

Indulge in a variety of dining options including the Lime restaurant, Cafe TABLES for delectable sweets, and TERRACE & DINING ZERO for a delightful buffet experience.

Book your stay at Cross Hotel Osaka now for a memorable and comfortable visit to Osaka!

Important information:

The property is closed by construction from 2026 Feb 1st 11:00 to Mar 1st 15:00, from 2026 April 10th 11:00 to April 18th 15:00, 2026 June 19th 11:00 to 2026 June 27th 15:00.

Construction work will be carried out from 2026 Feb 1st to 2026 July 31st.

Guests may experience some noise or disturbances during construction work.

Please note that elevator will be unavailable during construction work.

From Kansai International Airport: Use Nankai Limited Express to get to Nankai Namba Station (a 35-minute ride). The hotel is a 10-minute walk from Nankai Namba Station.

Please note breakfast is not complimentary for children. Additional charges will apply regardless of age.

Please note, children who are 6 years and older may not sleep in an existing bed.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 3358 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.74
Room Quality: 8.69
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 9.2
M
Monica • extended_group • us
4
I was expecting better based on reviews and photos on this site
Pros:

Convenient location

Cons:

Very basic, small rooms, no frills

2026-03-27 • via Nuitee
K
kuo • family_with_children • tw
5
逛街購物享受美食，空間舒適待加強。
Pros:

地點非常棒。

Cons:

電視連個Navis YouTube串流影音平台都沒有。很差

2026-03-27 • via Nuitee
P
Piotr • couple • pl
7
W sumie polecam
Pros:

Lokalizacja TOP, dosyć duży jak na japońskie standardy pokój

Cons:

Remont , tylko jedna winda czynna

2026-03-26 • via Nuitee
T
Tiffini • couple • us
10
.
Pros:

.

Cons:

.

2026-03-26 • via Nuitee
J
Jermaine • extended_group • us
10
Pros:

Hospitality

2026-03-25 • via Nuitee
H
Hakkı Kemal • family_with_children • tr
10
Perfect location perfect stay
Pros:

Amazing location, very clean and comfortable rooms and very good breakfast :) staff were super friendly as well. I would definitely come back to this hotel in the future.

Cons:

N/A

2026-03-25 • via Nuitee
M
Mudita • solo_traveller • gb
10
Right in the heart of action .
Pros:

central location, nice breakfast

Cons:

none

2026-03-25 • via Nuitee
N
Nora • couple • ar
10
2026-03-24 • via Nuitee
C
Clinton • couple • us
10
2026-03-24 • via Nuitee
B
Beau • couple • au
10
2026-03-24 • via Nuitee
S
Stefano • couple • it
10
2026-03-24 • via Nuitee
S
Suzanne • couple • au
8
2026-03-23 • via Nuitee
J
Jai • family_with_children • in
9
2026-03-23 • via Nuitee
S
salut91 • family_with_children • kr
10
2026-03-22 • via Nuitee
K
Kristian • couple • us
10
2026-03-21 • via Nuitee
C
Colin • couple • id
10
We loved it
Pros:

Everything. Breakfast and location were the highlights but everything was good.

Cons:

The lounge was great but some spirits would have made it perfect.

2026-03-21 • via Nuitee
M
Matthew • couple • us
8
Pros:

The staff was incredibly friendly and helpful with some situations that required a native speaker of Japanese. Much appreciated! The location is great too!

2026-03-20 • via Nuitee
M
Maria • extended_group • ph
10
Perfect
Pros:

Location

Cons:

None

2026-03-20 • via Nuitee
T
Takashi • couple • de
9
Pros:

Very nice and convenient amazing facilities

Cons:

The only thing I can say is due to one elevator wait times were longer

2026-03-19 • via Nuitee
S
Sheila • couple • us
10
The breakfast buffet was excellent!!!
Pros:

Close proximity to shopping and dining

Cons:

The noise from crowds late at night.

2026-03-18 • via Nuitee