Hotel María Bonita Consulado Americano

Hotels
8.5 (1090 reviews)
Avenida Paseo de la Victoria 4451 , Ciudad Juárez , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice amenities like the pool
Cons:
Poor food quality
Service inefficiencies
Room maintenance issues

Categories

Cleanliness
7.89
Several reviews mentioned issues with cleanliness or maintenance.
Service
9.36
Service quality was mixed, but there were positive mentions of friendly staff.
Location
9.9
Location received positive feedback across multiple reviews.
Room Quality
7.85
Negative comments about the room quality and amenities were noted.
Amenities
9.38
Positive remarks about the amenities, notably the pool.
Value for Money
7.84
Guests felt the hotel was overpriced for the service and experience provided.
Food and Beverage
6.89
Consistent negative feedback about the food quality.
Overall Experience
8.86
Mixed overall experience with both positive and negative elements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:46

Property Description

Convenient Location and Amenities
Located opposite Las Misiones shopping mall, Hotel María Bonita Consulado Americano offers a range of amenities for a comfortable stay. Enjoy the indoor swimming pool, fitness centre, and complimentary American breakfast.

Modern Rooms and Dining Options
Experience smart rooms with street views, free Wi-Fi, and flat-screen TV. Indulge in the on-site restaurant and bar, or explore the nearby cafés, restaurants, and shops.

Security and Convenience
Rest assured with 24-hour security and reception services. Additional features include free private parking, a games room, and a convenient airport shuttle service.

Book now for a delightful stay at Hotel María Bonita Consulado Americano, just 150 meters from the US Consulate.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.5
Based on 1090 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.9
Room Quality: 7.85
Amenities: 9.38
Value for Money: 7.84
Food and Beverage: 6.89
Overall Experience: 8.86
M
Mayra family_with_children mx
7
Pros:

Las recreaciones del hotel

Cons:

Demasiado ruido se escucha todo, las mucamas pasan a las 9 de la mañana a despertar a todo el mundo y hasta que no les respondes no dejan de gritar y tocar.

2026-03-21 via Nuitee
S
Sammi family_with_children us
10
Pros:

Todo muy buen servicio muy limpio todo

Cons:

Todo

2026-03-20 via Nuitee
B
Belma family_with_children us
10
Pros:

Todo el personal muy amable,muy limpio las habitaciones muy comodas.

2026-03-19 via Nuitee
H
Higinio family_with_children mx
10
Pros:

The rooms are very comfortable and very clean.. bed is a little hard but overall very nice

Cons:

The price is a little high for here but overall still worth coming back. The tv to watch Netflix etc didn't work either

2026-03-19 via Nuitee
N
Nicole family_with_children us
9
2026-03-18 via Nuitee
G
Gonzalez family_with_children us
8
It wasn’t that bad just the clerk at front desk could be more polite
Pros:

Pool area

Cons:

The door knob didn’t work properly
Loose shower drain
Room don’t have mini fridge and microwave
Beef steak from restaurant was little hard

2026-03-18 via Nuitee
C
Carlos Alejandro family_with_children mx
10
2026-03-18 via Nuitee
N
Nayeli couple mx
10
Descanso y confort en un mismo lugar
Pros:

El personal estuvo de lo más amable y servicial, y el desayuno estuvo muy rico :)

Cons:

Realmente todo estuvo bien durante mi estancia :)

2026-03-16 via Nuitee
R
Ricarda extended_group us
10
Ecselente
Pros:

La atension del mesero en los desaliños. Muy amable y servicial le doy un diez

Cons:

Si fue bueno

2026-03-14 via Nuitee
B
Baruc Javier family_with_children mx
10
Pros:

Todo muy cómodo, muy limpió y muy sabrosa la comida.

Cons:

La parte de enfrente del Hotel estaba cerrada, supongo que estaba en remodelacion

2026-03-10 via Nuitee
R
Rosa Elia solo_traveller us
10
El personal del restaurante y limpieza muy amables
Pros:

Todo muy bonito limpio y amables

Cons:

Que no te dan información específica de la hora de tu salida yo me confié y tuve que pagar medio día más

2026-03-09 via Nuitee
M
Merelin couple us
10
Very clean and beautiful ambience
Pros:

Very clean. Excellent hospitality. Beautiful ambience. Staff is very attentive.

2026-03-07 via Nuitee
A
Ana couple us
6
Cons:

The parking it’s always super packed

2026-03-06 via Nuitee
M
Minjarez couple mx
10
...
Pros:

EL SERVICIO

Cons:

.

2026-03-04 via Nuitee
N
Nemecio couple us
10
2026-03-04 via Nuitee
G
Guisela family_with_children us
8
Great value
Pros:

The location was great close to shopping centers. Breakfast and buffet restaurant was amazing. The hotel has an indoor pool and a small cute chapel

Cons:

Everyone was nice except for a few front desk ladies that were not helpful and one time I was told my son was not on my reservation at breakfast and it was embarrassing because I had stayed three days prior to that no issues.

2026-03-03 via Nuitee
K
Klaus extended_group br
9
2026-03-02 via Nuitee
A
Ana couple us
6
It was okay could have been better
Pros:

The cleaning lady’s very super nice and helpful

Cons:

The front desk people bad bad attitude plus they don’t explain how the buffet works

2026-03-01 via Nuitee
J
James couple mx
10
When in Cd. Juarez, we will not even look at any other place to stay. Can't get better.....
Pros:

The hotel makes you feel like you are home, or in a good place. There is no doubt it is family owned the way it is run and makes you feel. Just look at some pics, you will understand how you can feel at home in this hotel. Food is very good and priced right. No one is rushing you to hurry and eat etc. The bed is as comfortable as anyone could hope for.

Cons:

I will let you know if I think of anything.

2026-02-28 via Nuitee
M
Maria Yazmin family_with_children mx
8
Pros:

Su ubicación, la cama

Cons:

La comida de restaurante

2026-02-28 via Nuitee