Candeo Hotels Tokyo Shimbashi

Hotels
Candeo Hotels
8.3 (2392 reviews)
Minatoku Shinbashi 3-6-8 , Tokyo , jp

Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Sauna
Massage services
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Convenient location
Good breakfast
Cons:
Small rooms
Noise issues
Confusing room service

Categories

Cleanliness
7.94
Generally clean, but some reviews mention small rooms and issues with noise.
Service
8.91
Staff is friendly, accommodating, and professional throughout the stay.
Location
8.95
Conveniently located near stations, restaurants, and attractions.
Room Quality
7.4
Rooms are small by Tokyo standards; some discomfort mentioned due to size.
Amenities
8.43
Onsen and washing facilities available, although room service confusion noted.
Value for Money
7.89
Offers a satisfactory experience but not without minor drawbacks.
Food and Beverage
8.44
Breakfast provides a good variety of options, both Western and Japanese.
Overall Experience
8.41
Overall pleasant stay with minor issues, but would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:38

Property Description

Luxurious Accommodation
Experience the epitome of comfort at Candeo Hotels Tokyo Shimbashi, located in the heart of Tokyo. Unwind in our air-conditioned rooms equipped with modern amenities and enjoy the convenience of free WiFi during your stay.

Relaxation and Wellness
Indulge in ultimate relaxation with our spa, sauna, and wellness center facilities. Rejuvenate your senses after a long day of exploring the vibrant city of Tokyo and pamper yourself with a soothing spa treatment.

Convenient Location
With key attractions like Sakurada Park and Shimbashi Station just a stone's throw away, Candeo Hotels Tokyo Shimbashi offers the perfect base for your Tokyo adventure. Explore nearby shrines and parks before returning to the comfort of our 4-star hotel.

Book now for an unforgettable stay at Candeo Hotels Tokyo Shimbashi!

Important information:

Please note, breakfast for children sleeping in an existing bed are not included in rates with breakfast.

Breakfast for children sleeping in an existing bed who are 2 years and younger can be provided for free upon request.

Breakfast for children sleeping in an existing bed who are 3-11 years old can be provided for an additional fee upon request.

Please note, children sleeping in an existing bed are not provided with amenities including blankets and pillows.An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 2392 reviews
Cleanliness: 7.94
Service: 8.91
Location: 8.95
Room Quality: 7.4
Amenities: 8.43
Value for Money: 7.89
Food and Beverage: 8.44
Overall Experience: 8.41
M
Mickael couple fr
9
Bon séjour
Pros:

Bon emplacement.
Propreté de l’établissement.
Onsen très agréable.

Cons:

Climatisation bruyante
Le petit déjeuner

2026-02-14 via Nuitee
동재 family_with_children kr
10
2026-02-13 via Nuitee
H
HSUEH CHIEN couple tw
6
2026-02-13 via Nuitee
J
Jessica extended_group au
9
Pros:

Great location and facilities. Beds were comfortable and staff polite.

Cons:

Rooms are small, common for Tokyo though.

2026-02-12 via Nuitee
S
Slimane solo_traveller fr
10
2026-02-12 via Nuitee
T
Tenika couple au
10
2026-02-11 via Nuitee
J
Jodie couple au
9
Relaxing stay , walking distance to ice festival and restaurants
Pros:

Close to station
Close to shops
Comfy beds

2026-02-11 via Nuitee
E
Elise extended_group au
7
2026-02-11 via Nuitee
J
Jeremy family_with_children au
8
Pleasant stay, convenient location
Pros:

Hotel is well located, an easy walk from Shimbashi station which has access to multiple JR and subway lines. Plenty of dining options nearby. Handy hint - reception is on 11th floor, which is not immediately apparent from the elevator button labelling. Room was clean, comfortable and as described. Breakfast was very good.

Cons:

Room was small, with limited floor space for luggage, especially with three people.

2026-02-10 via Nuitee
S
Shane solo_traveller au
8
2026-02-10 via Nuitee
R
Rose couple au
10
Wonderful staff, close to station!
Pros:

Staff were extremely friendly and helpful. Room was clean and amenities were great. Super close to station as well.

Cons:

Room was extremely small and bedding wasn’t great quality - thin bedding, didn’t sleep great.

2026-02-10 via Nuitee
S
Simmons solo_traveller au
8
Pros:

The room was small but comfortable. Easy walk from train station. Breakfast was good.

Cons:

The room was small so the suitcase had to go on the window seat.

2026-02-10 via Nuitee
K
Kristie family_with_children au
10
Clean, cosy and convenient
Pros:

Rooms were very comfortable and clean. Breakfast was abundant and facilities especially the Onsen was lovely and very convenient after a big day of adventures. Located close to restaurants and convenient stores and most importantly the train station. Would highly recommend and stay here again.

Cons:

Perhaps more choices in the English buffet breakfast mainly for kids

2026-02-09 via Nuitee
B
berger family_with_children ar
9
Pros:

La ubicacación, amabilidad del personal

Cons:

El desayuno podría incluir más opciones para público occidental.
El sillon cama que usó mi hija no era cómodo y al lado de la ventana que con el frio de afuera el vidrio se empañaba y mojaba el sillón, dado que fuimos en invierno

2026-02-09 via Nuitee
A
Anna couple au
9
2026-01-30 via Nuitee
S
Simpson family_with_children au
9
2026-01-29 via Nuitee
C
Carola family_with_children de
8
2026-01-29 via Nuitee
S
Steven family_with_children au
8
2026-01-29 via Nuitee
D
Dean couple au
9
Perfect spot for Tokyo exploring
Pros:

The Onsen

Cons:

Maybe breakfast a little repetitive but lots of choice all the same.

2026-01-29 via Nuitee
Z
Zorayda Abenoja family_with_children au
10
Pros:

Location

2026-01-29 via Nuitee