Orka Lotus Beach

Location was excellent away from the melee of Marmaris but within walking distance. Nice beach and good views. The sea was very calm and good for swimming and watersports. The foyer and main bar are modern and stylish. Accommodation however, is variable. Set out in blocks, our room although clean with good facilities had a garden view that consisted of muddy ground weeds and a large wall. Not a place you would sit out in . The wall let little natural light into the room. This combined with a clanking noise in the pipes all night meant we moved rooms . Another concrete block but at least natural light and a balcony overlooking a corridor. However not an issue as it was a clean comfortable room. I accept this was a last minute deal and we did get moved. As outdoors & sporty people we chose this hotel for the beach and gym. As well as a break from cooking. The gym was disgraceful full of broken machines and filthy despite bringing this to staff's attention on several occasions. This significantly impacted our plans.The water cooler was full of mould. No staff on hand an accident waiting to happen (partner thrown off running machine when it stopped randomly). I will end on a positive note though, the vast majority of the staff were lovely we had some good food and cocktails.

Staff, location, food

We had a really relaxing stay at this hotel and overall enjoyed our time there, but there are a few areas that could be improved.

We had originally paid extra for a partial sea view room, but on arrival were taken to a ground floor family room next to one of the pools. We were told this was an upgrade, though it felt like there had been a mix up at the hotel with the booking as there were celebratory chocolates for someone's birthday in the room. Thankfully, after speaking with the manager, we were moved to a sea view room on the top floor which was lovely and exactly what we’d hoped for.

The food was nice with plenty of choice, however it did become a little repetitive after a few days as the same dishes were put on every night and there was little change. The drink options were great, with branded alcohol included in the all-inclusive package which was a nice touch.

The hotel itself was clean and well presented, though some areas are starting to look a little tired and could use a touch up. The beach on the other hand was absolutely beautiful and really well maintained. We always managed to find a sunlounger there, which was much easier than around the busy pools. The entertainment staff by the pool were enthusiastic but at times their behaviour came across as a bit too much and occasionally inappropriate/creepy. The rest of the staff were genuinely lovely, friendly and helpful.

The 24 hour all-inclusive drinks sound like a bonus, but it did mean that some guests were a bit rowdy late at night. We were woken every night around 3am by noisy neighbours and people shouting in the hallways, and although we reported it to reception the situation didn’t really improve. Despite that, we found the hotel to be in a great location, and we loved the friendly hotel cats who were clearly well cared for.

Overall, we had a relaxing and enjoyable stay! It’s a lovely hotel with a lot going for it, and with a few small improvements it could easily be excellent.

The positives:

The hotel was lovely and staff were friendly. The views were amazing. We had a sea front view definitely worth having. There ws  wide selection of food and drinks too.
The spa was lovely, sauna, steam room, Turkish bath and pool all free. The gym was ok.
The sea was lovely and the beach. Its not a sandy beach more grainy and dark but soft. Alot of green fishes in the sea.
Negatives:
The hotel area was very dark, especially the entertainment area top deck wouldnt put lights on
Hallway lights going to different floors lights not coming on
Our bedroom lights kept going off
Our bedroom door was hard to open and alarm kept going off
We were near to the pool bar so the noise was loud felt like you couldn't sit outside the balcony due to people starring at you from the bar etc and noise
Entertainment could be better started very late. They need to start the kids disco at 6.30pm and do the bingo earlier or scrap it as it was terrible.  Entertainment got better with the live band and Turkish dance but they missed the African dance which was stated on their agenda
The games room was closed disappointed even thou it stated was on from 8pm so we tried again this time the door was open but lights switched off, we asked the bar people who said they don't know anything which wasn't very good.
We then tried later it was open but didnt realise you had to pay this should been clear on their notice board.
The gym equipment half of it wasn't working. Opening times was late as alot of people prefer it to be even earlier or 24 hours. We had do gym in the dark as it wasn't opening on time.
The spa vitamin drinks section wasn't open and no one there
The spa said no under 16 but there were children in the sauna,steam room.
Despite selection of foods, alot of beef and not everyone eats beef. Items were not labelled properly like which type of meat it was or if someone was vegan, vegetarian what the ingredients were. Or if someone had a nut allergy too. Lacked information regarding labelling. Chefs didn't know what were asking.
Dinner was very late main restaurant opened at 7pm.
We went to the al carta restaurant thought we try Turkish food. We couldn't even have any starters as it all contained beef. Only mains had chicken & lamb, the lamb kebab was hard & chewy pretty awful the food was. When we got served arrived at the restaurant thought the waiter was rude and lacked customer service lack of friendliness. 
The pools were freezing should have heated pools.
There was one woman at reception was miserable when we arrived & also same woman when we asked question some female staff at the restaurant alot of staff looked fed up and exhausted. 
Overall we did have a nice time and hotel was nice.

( Undoubtedly one of marmaris’s ( icmeler )hidden gems. Definitely the best hotel we’ve stayed in in turkey. From the fantastic pools for couples, families and just quiet chills to its own water park, nothing compares to the orka. It’s many restaurants and snack bars there’s something for everyone and if you still want more there’s 3 a la cartes! The cleanliness is fantastic, and it even has its own private beach with its own bar and a lady who makes savoury crepes. ( also has a 24hour bar!!!) the auditorium where the entertainment is of a night is out of this world! And if you get too tired to walk they even have staff to take you around the complex on golf buggy’s. But aside from all that, one of the most memorable things to take home was how helpful and friendly all the staff are! Including the manager, Rachael, Yasin, Gürkan, memmet ,metcan, sugar in fact too many to mention. If I could give 10 stars I would. Especially to Rachael who went above and beyond for us on an issue that wasn’t related to the hotel. CANT wait till we can get back there. It was honestly the best holiday we have had. Lots of love and appreciation from Ali and Gary. Room 7402 xxxxxxxxxx

What an amazing holiday from start to finish. Rachel Ozdemir is an amazing lady and works very hard every day to ensure guests have the best holiday. It's because of this lady I travel to the hotel twice a year. Location is stunning you look outside onto the beach. The staff are friendly and will do anything to ensure your requirements are met. The food this year has been amazing and plenty of choice.The kids food was great..ps we loved the chicken tenders keep them coming ha. Talking about food the restaurant manager Bilal Hazar goes out of his way to make sure you are seated and we'll looked after. He is a proper gentleman. Hotel is nipping clean and I had a superior room for the 3 of us and it was lovely and big lots of room. I had no issues with noise levels what so ever. The holiday was definitely value for money and I have since booked again to go next year. Rhe atmosphere is very relaxing.Thanks to everyone at the hotel.

The hotel complex is large but easy enough to get your bearings quite quickly.
We stayed away from parts of the hotel, like the swimming pools and evening entertainment areas as they’re not our scene, so couldn’t give you an honest review on these areas.
Hotel is clean, rooms are quite large and are cleaned daily. Our cleaner was brilliant, towel art most days left and deservedly deserved a tip and a mention.
Beach area is tidy with a hotel bar in situ and a small hut next to it that sells the most lovely savoury pastries.
Went the gym a couple of times, small and very basic but just enough equipment for a small workout.
The bars around the hotel are ok, we quite liked the blue bar on the top floor which was a mellow area to drink. The cocktail list was extensive and quite good to try out, the staff here was the most friendly we met.
Where do I start with the food!!! Breakfast, same everyday but more than enough to choose from.
Poolside Bar (Tapas) same everyday, boring but I’d recommend the kebab wrap from time to time.

Evening Food, oh dear, forget about a nice dining out experience of an evening, the main restaurant, in what can best be described as a school canteen, with a free for all. There was a choice of foods, but they were just a different take on the night before. We tried to find a quieter area to have our evening meal but had to run the gauntlet of cigarette or vapes smoke.
The food was LUKEWARM EVERY NIGHT and I was told I could use the microwave to warm it up… if you took your food back to any top notch restaurant all the way down to a McDonalds, they would take the food from you, apologise and replace it!
There was no visual provision for those with dietary needs and you had to ask for it and when you did, you were made to feel that you were asking for the world. The last 4 nights we dined out elsewhere and it was a much more enjoyable experience. Out of 10 for the dining experience, just about got a 1.
90% of those working at the hotel around ‘the school canteen’ and bars have next to no customer service knowhow about them, to an extent the running joke we had was that they were AI generated… although I suppose you could program an AI person to have at least a little bit of personality. The guy who heads up the Massage Area, in our opinion is rude and arrogant and really does need to go on a course in Customer Service along with the red haired girl in the Lobby bar (just a smile would be an improvement).

We did enjoy the holiday, but I certainly would not re visit The Orka Lotus Beach because of the dining experiences and the less than enthusiastic staff.

A nice holiday which could’ve of really been a holiday not to forget but for the dining of an evening and the customer service that worked there. … and a bit more sunnier weather!

Trips - we did the Rhodes trip for a day, highly recommend.

The staff are amazing Rachel and bilal will do anything for you good food and drink book a sea view room it's beautiful water sports on beach and lads at beach bar are brilliant there's a good selection of food for anyone's taste there was 14 of us and we had a brilliant time

Современный отель

Fifth time visiting in five years…excellent value for money for a family holiday - we keep coming back because the hotel and Icmeler town have everything we need for a blissful, relaxing break.
- The views and location are unreal, from sunset on the deck to cuppa and cake in patisserie, to sea view balcony…the mountains and ocean views are to be savoured. You could go all the way to Thailand and not see better
- It’s safe - people are very kind and friendly and there is a lovely sea front promenade for evening strolls and solo morning runs (also feel very comfortable for our girls age 11, 12, 13 to explore the facilities themselves, provided they’re polite and well behaved!)
- It’s excellent value for money… beach with subbed and parasols included, water park slides, amazing blue bar, lovely patisserie, evening entertainment options. There is a lot of variety at the hotel which seems consistently well priced to book.
- The people really do make your holiday special. So many could get a specific mention, but Rachel who leads guest relations must be particularly recognised for her knowledgeable and very thoughtful customer service (as just one tiny example, both Rachel went out of there way to help locate my daughters lost glasses - much appreciated)
Tolga on security is loved by our girls for his big friendly smile and fun jokes, Mustafa & Ural work hard make sure we have everything we need in the restaurant and Mustafa also offered top tips for local day trips in a hire car. the Patisserie ladies are also very upbeat and cheery and made our afternoon treats a little oasis of calm when taking a break from the sun.
- Overall we had a great break and would love to return

Once again we had a fantastic time at this hotel it really is perfect if you have a family and want relaxed and entertaining family holiday. All staff are exceptional at what they do with the restaurant team led by Billal Along with the bar staff at the beach cater for your every need. Our breakfast and lunch staff mustafa and Ural started our day with an energetic smile and morning coffee. As always the attention and care that Rachael shows in customer relations is what sets this place apart she simply cannot do enough for you and is always on hand to offer tips and advice on places to go and how to get the best out of your time at the orka. Tolga the security guard is a joy and always had time for a chat and simply brightened up your day. The views whether it is from the beach, your balcony, the pine restaurant or the Blue Bar are a huge asset that the orka has. This along with the variety that it offers from gozalane on the beach, to sweet treats at the patisserie, to cocktails at the blue bar or smacks round the pool you simply get more than is expected at the orca. Finally the water park is a huge plus that all 3 of my children enjoyed. Great time had by all and ant wait to return.

Fantastic location and very friendly staff. Specially ( Nuriye, keziban, Doncaster, Mustafa, Oral,Azima and the manager Necmettin). Clean rooms and very good value for money

Great service and entertainment team! The hotel was clean and the staff could not do enough for every guest. The entertainment team worked hard all day to make sure everyone was happy and enjoyed their holiday.