Holiday Inn Norwich North by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.2 (1689 reviews)
Cromer Rd , Norwich , gb

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Pet-friendly
Cons:
Food quality issues
Plumbing problems
Lack of personal touches

Categories

Cleanliness
7.95
Most reviews mentioned cleanliness as good, but some highlighted issues with maintenance.
Service
8.95
The staff is frequently described as helpful and friendly, handling issues efficiently.
Location
8.45
Convenient location praised in multiple reviews.
Room Quality
7.95
Rooms are generally clean and spacious, but some plumbing issues were mentioned.
Amenities
7.95
Amenities like breakfast received positive feedback, but some guests noted a lack of personal touches.
Value for Money
8.45
Many reviewers found the overall value satisfactory, with good offerings for dog-friendly accommodations.
Food and Beverage
7.45
Some guests criticized the quality and cost of food, affecting overall appraisal.
Overall Experience
8.45
Overall stay experiences were mostly positive, though isolated frustrations noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:49

Property Description

Spacious Rooms and Convenient Amenities

Enjoy large, spacious air-conditioned rooms, ample parking, a restaurant, a lounge/bar, and a fully equipped health club pool and gym, plus attentive, welcoming service.

Fitness and Relaxation Facilities

North of Norwich, this Holiday Inn has a fully equipped gym. If you prefer more gentle exercise, then the 13-meter pool with hot tub, steam room, and sauna is the place for you.

Dining and Entertainment Options

The Concorde Restaurant, with its impressive daily buffet breakfast, also serves a carvery lunch on Sundays and is open every evening for dinner. The lounge bar is open every day until late and is an ideal venue for a quicker, lighter snack.

Book now to experience the perfect blend of comfort, convenience, and top-notch service at Holiday Inn Norwich North.

Important information:

Please note that different terms and conditions apply depending on the room type selected, and it is important to note all information prior to proceeding.

'Park Stay & Go' packages are available which include one night's accommodations, VAT, service and up to 5 or 8 or 15 Days on-site parking. Please contact the hotel for further information.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 4.95 per day.

Location

Guest Reviews

8.2
Based on 1689 reviews
Cleanliness: 7.95
Service: 8.95
Location: 8.45
Room Quality: 7.95
Amenities: 7.95
Value for Money: 8.45
Food and Beverage: 7.45
Overall Experience: 8.45
P
Piotr • family_with_children • dk
8
2026-03-06 • via Nuitee
C
Corinne • extended_group • gb
8
Excellent Value for Money
Pros:

Staff - Friendly, Engaging
Room - Upgrade bonus! In need of a little refresh but overall good
Breakfast - Wonderful and made to order
Location - Great. 4 mins away from the venue of our meeting at The Nest

2026-03-05 • via Nuitee
J
James • family_with_children • gb
8
Pros:

Friendly staff, clean and comfortable room that was a good size, even with the sofa bed unfolded

Cons:

It wasn't possible to just have the bedside lights on without the main light being turned on

2026-03-02 • via Nuitee
A
Andrea • family_with_children • gb
9
2026-03-01 • via Nuitee
E
Elena • family_with_children • gb
10
2026-02-27 • via Nuitee
D
David • family_with_children • gb
9
2026-02-22 • via Nuitee
P
Phil • couple • gb
10
Pros:

Chance to charge our electric car in the car park

2026-02-22 • via Nuitee
C
Claire • couple • gb
5
2026-02-22 • via Nuitee
S
Sally • couple • gb
10
Very helpful staff
Pros:

Location

Cons:

Nothing to dislike

2026-02-13 • via Nuitee
B
Bhupinder • couple • gb
10
2026-02-09 • via Nuitee
S
Stacey • family_with_children • gb
8
Pros:

Clean , comfortable

Cons:

The bathroom was a tight squeeze when opening the door as was a small space , no where to put your clothes when having a shower

2026-02-09 • via Nuitee
C
Christian • solo_traveller • de
7
2026-02-08 • via Nuitee
J
Jamie • family_with_children • gb
10
Amazing value!
Pros:

Amazing customer service. Loved the little extras for my children!

2026-01-26 • via Nuitee
C
Chris • family_with_children • gb
9
2026-01-25 • via Nuitee
S
Shuba • family_with_children • gb
10
2026-01-25 • via Nuitee
J
Joe • solo_traveller • gb
10
2026-01-24 • via Nuitee
M
Mark • solo_traveller • gb
7
It was ok . But cold
Pros:

Staff were great , food was good. Comfortable bar area .

Cons:

The room was freezing and the air con to warm the room did not work .

2026-01-22 • via Nuitee
S
Sarah • family_with_children • gb
9
Will happily visit again
Pros:

Very enjoyable.....clean.... professional staff....

2026-01-21 • via Nuitee
M
Mark • couple • gb
9
A great place to stay prior to flying away
Pros:

Good dinner excellent breakfast great staff

2026-01-20 • via Nuitee
M
Michael • solo_traveller • gb
7
Pros:

Handy for the heliport

Cons:

Nothing

2026-01-20 • via Nuitee