Sercotel Toledo Imperial

Hotels
•
Sercotel Hoteles
8 (3496 reviews)
Horno de les Bizcochos, 5 , Toledo , es

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Tour desk
Non-smoking throughout
Pet bowls
Pet basket
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Noise issues
Outdated facilities

Categories

Cleanliness
7.58
Several mentions of cleanliness, but issues with the bathroom and poor sound insulation affected overall perceptions.
Service
8.55
Numerous positive comments about the staff being friendly and accommodating.
Location
9.09
Excellent location near major attractions, highly praised by guests.
Room Quality
7.04
Mixed reviews on room quality; outdated decor and noisy rooms impacted guest experience.
Amenities
8.07
Amenities were generally adequate, but noted issues with breakfast location and lack of kettle.
Value for Money
7.53
Perceived as expensive for the quality of the facilities provided.
Food and Beverage
8.08
Comments about the breakfast were generally positive, but issues with having to go to another hotel.
Overall Experience
8.05
Overall experience was positive, despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:30

Property Description

Luxurious Accommodation:
Experience spacious rooms with traditional décor and terracotta floors at Toledo Imperial. Enjoy the comfort of air conditioning during your stay.

Prime Location:
Nestled in the heart of Toledo, our hotel is conveniently located near the renowned Alcázar castle, charming restaurants, bars, and the iconic cathedral.

Convenient Connectivity:
With Toledo Railway Station a short walk away, easily access the high-speed AVE train for a quick 35-minute ride to Madrid. Book now for an unforgettable stay at Toledo Imperial.

Important information:

It's important to indicate that Breakfast at Sercotel Imperial Toledo is served at the nearby Sercotel Alfonso VI (4*), just a few steps away. Enjoy a full buffet breakfast in a comfortable and cozy setting, designed to help you start your day with the best energy.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 3496 reviews
Cleanliness: 7.58
Service: 8.55
Location: 9.09
Room Quality: 7.04
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 8.08
Overall Experience: 8.05
O
ordiz • couple • es
10
2026-02-14 • via Nuitee
M
Mariano • solo_traveller • es
10
2026-02-14 • via Nuitee
B
Bibiana • couple • ar
7
Pros:

Excelente ubicación en el casco histórico.

Cons:

No tiene atención las 24 hs en el hotel y muy ruidoso. No pudimos descansar las horas de sueño que necesitábamos.

2026-02-13 • via Nuitee
G
Gómez • couple • ar
8
2026-02-12 • via Nuitee
M
Manuel • couple • es
10
2026-02-11 • via Nuitee
E
Elvira • couple • es
10
Pros:

La ubicación, el trato personal, el silencio, la limpieza...

2026-02-08 • via Nuitee
P
Patricia • couple • es
7
2026-02-08 • via Nuitee
E
Elena • solo_traveller • es
10
2026-01-31 • via Nuitee
A
Alvaro • couple • es
9
2026-01-31 • via Nuitee
M
Marta • couple • es
10
2026-01-31 • via Nuitee
J
Jolita • couple • lt
10
Pros:

Viešbutis įsikūręs labai geroje vietoje.

Cons:

Langai nebuvo sandarūs, ryte girdėjosi gatvės triukšmas.

2026-01-31 • via Nuitee
C
Consuelo • couple • es
10
Pros:

Excelente ubicacion. Hotel muy limpio,silencioso, camas muy cómodas. El bufet del desayuno muy completo. Sin duda repetiremos.

2026-01-29 • via Nuitee
V
valle nuñez • couple • es
10
Excelente
Pros:

La zona,las instalaciones y que tuvieran tele para poder ver Netflix

Cons:

El ruido al estirar de la cadena, se mantenía durante 10min

2026-01-27 • via Nuitee
E
Elodia • solo_traveller • es
9
2026-01-27 • via Nuitee
D
Dafne • couple • es
8
2026-01-26 • via Nuitee
J
Joaquin • couple • es
10
Pros:

La situación del hotel, el desayuno y no tiene nada negativo

Cons:

No tiene pegas

2026-01-26 • via Nuitee
A
Antonio • solo_traveller • es
8
2026-01-26 • via Nuitee
R
Raquel • couple • es
9
2026-01-26 • via Nuitee
C
Cristófoli • couple • ar
10
Pros:

.

Cons:

.

2026-01-26 • via Nuitee
R
Raul • solo_traveller • es
8
2026-01-25 • via Nuitee