Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Nice amenities
Good breakfast
Cons:
Old interiors
Language barriers
High prices for some services

Categories

Cleanliness
8.68
Several comments indicated that the hotel is old and requires renovation, which negatively impacts the perception of cleanliness.
Service
9.65
Most reviews highlight the helpfulness and attentiveness of the staff, although some language barriers were noted.
Location
10
Frequent mentions of the peaceful forest location and proximity to attractions point to a very favorable sentiment.
Room Quality
8.14
Comments on the age of the interiors and noise issues suggest room quality is below the expectations for a 5-star hotel.
Amenities
9.67
The availability of pools, a spa, and water activities were appreciated by guests.
Value for Money
8.63
Some reviews indicated that breakfast and certain services were considered expensive.
Food and Beverage
9.18
Breakfast received positive feedback, although there were mentions of high prices.
Overall Experience
9.67
Despite some issues, the overall sentiment is very positive, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:58

Property Description

Luxurious Accommodations with Stunning Views
Experience the ultimate relaxation at WE Hotel Jeju with rooms featuring Ondol flooring and picturesque ocean or mountain views. Enjoy the comfort of wooden furnishings and complimentary bath amenities for a truly indulgent stay.

Wellness Retreat with Natural Mineral Water
Indulge in the healing properties of natural volcanic bedrock water, rich in minerals like vanadium and selenium, available in showers, swimming pools, and medical spas. Enhance your well-being during your stay with this unique feature.

Culinary Delights and Scenic Dining
Savor local cuisine and breathtaking views at two restaurants and cafés within the hotel. Start your day with a delicious breakfast and unwind with a selection of wines and cocktails at Della. Immerse yourself in a gastronomic journey amidst the beauty of nature.

For an unforgettable blend of luxury, wellness, and culinary experiences, book your stay at WE Hotel Jeju now.

Important information:

This property does not accept American Express cards for payment or guarantee purposes.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.2
Based on 324 reviews
Cleanliness: 8.68
Service: 9.65
Location: 10
Room Quality: 8.14
Amenities: 9.67
Value for Money: 8.63
Food and Beverage: 9.18
Overall Experience: 9.67
B
Beatrice couple fr
10
Hôtel confortable et très accueillant dans un écrin de verdure
Pros:

Cet hôtel confortable et accueillant est niché dans un écrin de verdure, avec une superbe vue sur la forêt et la mer pour les chambres « deluxe ». Il est proche de Jungmun et des sentiers de randonnées du Hallasan.
Le personnel est au petit soin (restauration, piscine, soin relaxant, réception, ménage).
Mention spécial au petit déjeuner très complet.
C’est notre deuxième séjour dans cet établissement et nous y retournerons avec plaisir.

2026-01-29 via Nuitee
S
Simona couple ch
9
2026-01-20 via Nuitee
G
Gideon couple nl
10
Zeer rustgevend hotel met alle voorzieningen, plus uiterst gastvrij personeel
Pros:

Heerlijk ontbijt, zeer kundige kok die lekkere omoletjes maakte!

Cons:

Niks

2026-01-19 via Nuitee
W
Woonggie couple kr
3
Cons:

직원의 안내가 부족함

2026-01-19 via Nuitee
W
William couple gb
8
Pros:

The WE Hotel Jeju was a very pleasant stay. Everything was completely clean. The on-site restaurant was delicious and the breakfast was very tasty and generous. The hotel has an ambience of relaxation and self-care. We visited towards the end of summer and there were families and children. The staff were lovely and accommodating and made every attempt to speak English but there was a language barrier under certain circumstances. The on-site convenience store was cheaper than the bars and restaurants. The location of the hotel is fabulous: quiet and surrounded by nature.

Cons:

The spa treatment options were lovely but perhaps a little expensive. The convenience store was more expensive than normal convenience stores and closed at night and did not have much variety.

2026-01-19 via Nuitee
J
Jeman extended_group kr
7
Pros:

자연과 맞닿아 있는 장소의 분위기, 눈이 온 날 산책로가 아주 멋졌습니다.

Cons:

주차장이 아래편에 큰 규모로 있고 호텔 앞에 작은 규모로 있는데 호텔로 올라가는 차로에 차들이 너무 많이 주차되어있어서 사실상 저녁에는 한차선이 되어 불편합니다. 호텔측에서 이런 도로 주차를 권장하는 사항으로 보여서 아쉽습니다.

사우나가 크지 않은 규모라 냉탕 하나, 온탕 하나인데 온탕 온도가 43도를 넘어서 편안히 쉬기에는 많이 뜨겁습니다.

2026-01-04 via Nuitee
B
Beatrice couple fr
10
outstanding stay in a confortable hotel with a great staff
Pros:

The hotel is perfectly located in the forest, not far from Jungmun and road 1100. The staff is very helpful and caring (restaurant, réception, cleaning, water activity). The breakfast is very good, the style of rooms and common facilities are pleasant. The swimming pool and water activities were appreciated. This is my second stay in WE hotel and I will come back as soon as possible.

2026-01-02 via Nuitee
S
Sohyun extended_group kr
7
Pros:

눈오는 날 야외 자쿠지는 정말 좋은 추억이 되었습니다. 온수풀도 마음에 들고, 숙소도 조용해서 좋았어요.

Cons:

객실 환기가 아쉬웠어요. 강풍때문에 창문을 못 열어서 답답함을 참아야했습니다.

2025-12-30 via Nuitee
H
Hanjoon couple kr
8
연말휴가
Pros:

위치와 분위기, 조용함, 숲에 둘러싸인 자연

Cons:

조식이 너무 비쌈

2025-12-30 via Nuitee
H
Hamza family_with_children de
10
2025-12-29 via Nuitee
V
Vladimir extended_group ru
4
Not a price worthy, personnel barely speaks English, old interior.
Pros:

The territory is nice. View is good.

Cons:

I was additionally charged twice. First time during check in for “additional person” even if the room was booked for 3 people, but the stuff told me that “this is impossible”. And second time the stuff tried to charge for sauna entrance during checkout. But the sauna was included and after some negotiations and investigation they refunded this additional charge. But why should I fight for getting normal service and attitude.

And when I asked for an invoice of whole paid amount the front desk took those papers and refused to give them to me.

The whole hotel is very old and requires renovation. All wood in rooms has scratches and every closet or door opens with noise (when your baby sleeps - noise is the thing you want less then ever).

2025-12-15 via Nuitee
K
KyungMi family_with_children kr
9
힐링하기 좋은 호텔
Pros:

맑은공기

Cons:

없음

2025-12-03 via Nuitee
X
Xiao couple sg
7
Pleasant stay
Pros:

NA

Cons:

NA

2025-12-01 via Nuitee
S
SEONHEE extended_group kr
8
Pros:

숲 속에 있고 조용해서 너무 좋아요. 위쪽 객실은 바다도 보여서 그냥 침대에 앉아만 있어도 너무 좋아요.

Cons:

수영장 이용했는데 물때 등이 보여 아쉬웠습니다. 특히 야외 온수풀은 아무리 야외지만 부산물이 너무 많았어요

2025-11-25 via Nuitee
S
sarahvI2811JH Friends getaway
10
Beautiful hotel, super staff!
Pros:

My stay at the WE Hotel was lovely.! Their breakfast buffet was the best I had in Korea, not only because of the variety of delicious food choices, but because of the friendliness of the staff. This hotel is an older one and the room temperature is controlled by the hotel and not by guests individually, so that I did not like. However, the bed was comfortable and the room was clean. My best experience while staying here was the assistance I received from the hotel staff in ordering some flowers for a friend from a local flower shop. So much of the staff speaks English and they have a real friendly disposition when providing room service or when interacting with guests in general. I definitely plan in coming back here when I visit Jeju again. Good job guys!👍🏽

2025-11-17 via Tripadvisor
S
Samantha couple fr
6
Bien mais cher globalement
Pros:

Le spa et le petit déjeuner

Cons:

Problème probablement rare mais climatisation qui ne fonctionnait pas la nuit.
Un ventilateur a été apporté.

Une compensation financière à notre demande a été proposée mais très faible .

2025-11-17 via Nuitee
J
Jaekwan family_with_children kr
10
2025-11-16 via Nuitee
A
Aino Karita couple dk
8
Pros:

Very attentive staff and location was beautiful and quiet. Great gym and pool area.

Cons:

Rooms were worn out. Electric light and curtain system was patchy at best. Buttons didn't work the way they were intended. No clear instructions anywhere.

2025-11-14 via Nuitee
B
Bart family_with_children be
10
2025-11-14 via Nuitee
G
George R family_with_children cz
10
Pros:

Bazén a venkovní horká výřivka byl skvělý relax

Cons:

Není co vytknout

2025-11-12 via Nuitee