Shinsaibashi Grand Hotel Osaka

Hotels
8.5 (1231 reviews)
Chuo-ku Higashishinsaibashi 2-4-4 , Osaka , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Cons:
Noisy rooms
Limited food variety

Categories

Cleanliness
7.83
Several reviews mentioned small and not very clean rooms, indicating cleanliness could be improved.
Service
9.3
The service was described as friendly and helpful, with staff going out of their way to accommodate guests.
Location
9.34
The hotel’s location was frequently praised for being close to major attractions and public transportation.
Room Quality
7.29
Rooms were frequently described as small and sometimes lacking in comfort due to noise.
Amenities
8.82
Amenities were mostly rated as adequate, though some guests expressed desires for more storage options.
Value for Money
8.78
Overall, guests felt they received reasonable value for the price paid.
Food and Beverage
7.83
Breakfast options noted as limited in variety, affecting the overall food and beverage experience.
Overall Experience
8.8
Despite some drawbacks, guests rated their overall experience positively due to location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:25

Property Description

City View Rooms with Modern Amenities
Enjoy the stunning city view from our carpeted rooms equipped with air conditioning, flat-screen TV, and free WiFi. Indulge in complimentary toiletries, yukata robes, and a variety of in-room facilities for your comfort.

Convenient Facilities and Services
Benefit from our 24-hour front desk, luggage storage, coin-operated washing machines, and safety deposit box. Take advantage of the free bicycle usage and unwind at our on-site bar.

Delicious Dining Options and Nearby Attractions
Start your day with a delightful breakfast buffet and explore nearby attractions like Namba CITY shopping mall and Tsutenkaku. Book your stay now at Shinsaibashi Grand Hotel Osaka for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 1231 reviews
Cleanliness: 7.83
Service: 9.3
Location: 9.34
Room Quality: 7.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 7.83
Overall Experience: 8.8
L
Liz • couple • za
9
2026-02-13 • via Nuitee
S
sunghing • solo_traveller • tw
10
2026-02-12 • via Nuitee
Y
Yu_Hon • solo_traveller • jp
6
2026-02-12 • via Nuitee
C
Chin-te • extended_group • tw
9
位置很好、服務人員很熱情，早餐特別棒，還有免費全天候的飲料
Pros:

房間整潔、早餐特別棒

Cons:

無

2026-02-10 • via Nuitee
R
Rodney • solo_traveller • gb
10
Pros:

The room was spotless and quiet, the inner sliding door between the sleeping area and the entrance/bathroom area completely blocked noises from other guests.
The bed was super comfortable, I slept through my alarm, so maybe it was too comfortable.
The free drinks/coffee is great value.
My interaction with staff was minimal but they were always polite and friendly.
I would definitely stay again!

Cons:

I didn't like sleeping through my alarm, I wanted to get breakfast!

2026-02-10 • via Nuitee
J
Joao Marcos • couple • ee
9
Great value for money, well located and friendly staff. Would stay again.
Pros:

Staff was super kind and helpful, was even possible to make an earlier checkin as the room was ready and it was amazing for us to keep the day going

Cons:

Nothing to complain about, loved just the breakfast was nothing other than the ordinary - still good though

2026-02-10 • via Nuitee
M
Maud • couple • au
8
Pros:

Great location with subway not far away.
Breakfast was handy.

Cons:

Small room.

2026-02-09 • via Nuitee
M
Mustafa • couple • tr
8
2026-01-31 • via Nuitee
A
Ali ihsan • couple • tr
10
2026-01-27 • via Nuitee
M
Maria • couple • es
8
Localización 10. Todo lo necesario para comodidad perfecta!
Pros:

Localización. Todo cerca andando, sin preocupaciones por la vuelta en taxi.
El baño, espacio pequeño pero parecía que lo estaba usando por primera vez.

Cons:

Espacio habitación bastante justo, suficiente para pocas noches.

2026-01-26 • via Nuitee
J
Janica • couple • us
9
2026-01-26 • via Nuitee
G
Gładyś • extended_group • pl
10
Very nice. Arigatooo gizaimasu
Pros:

Location, chill with checkout

Cons:

They turn off free soft drinks during the night

2026-01-24 • via Nuitee
M
Martin • couple • de
9
2026-01-23 • via Nuitee
D
david • couple • es
9
2026-01-20 • via Nuitee
N
NAOKI • extended_group • jp
8
2026-01-20 • via Nuitee
M
Maria Del Carmen • couple • es
9
2026-01-19 • via Nuitee
P
Philippe • couple • be
7
Pros:

Ideally located in the heart of Dotombori area (can be a bit noisy though).
Walking distance from restaurants, shopping mall.
Quite decent choice of food for breakfast.

Cons:

Hallway can be noisy due to unrespectful foreigner tourists (not much that hotel management can do though).

2026-01-19 • via Nuitee
F
Fengxue • solo_traveller • cn
8
2026-01-19 • via Nuitee
E
Erica • couple • au
7
An enjoyable stay in Osaka
Pros:

Clean room in a very good location.
Use of dining room a bonus.

Cons:

Performance of air conditioner poor.
Difficult to operate tv as no english instructions.

2026-01-19 • via Nuitee
M
Manaka • family_with_children • jp
7
満足
Pros:

駅から近かった
ご飯屋さんが近くに多かった

Cons:

寝る時の電気の明るさを調節できたら良かった

2026-01-19 • via Nuitee