Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and comfortable rooms
Good location and amenities
Cons:
Some issues with cleanliness in bathrooms
Limited options for breakfast

Categories

Cleanliness
8.66
Mixed sentiments expressed; some mentions of cleanliness being acceptable but with a few criticisms.
Service
10
Many reviews highlight exceptional hospitality and helpfulness of the staff.
Location
9.16
Location is mentioned positively, with access to public transport, although some felt it was a bit far from the center.
Room Quality
10
Guests consistently praised the comfort and spaciousness of the rooms.
Amenities
9.66
Various amenities such as free parking and good breakfast options received positive feedback.
Value for Money
9.66
Guests felt they received good value given the quality of the hotel services and amenities.
Food and Beverage
9.66
Several reviews noted the quality of breakfast and other food options positively.
Overall Experience
10
Overall guest satisfaction is high with many expressing they would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:08

Property Description

Luxurious Garden Views

Family-Friendly Accommodation: Enjoy spacious family rooms and a terrace for quality time together.

Modern Amenities: From soundproofing for a peaceful stay to a fully equipped kitchen and luxurious bathrobes for your comfort.

Convenient Location and Services: Indulge in a buffet breakfast or explore the minimarket. Close proximity to top attractions like Bascarsija Street and Sarajevo War Tunnel.

Experience the perfect blend of comfort and convenience at Apart Hotel Family. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for € 10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.6
Based on 968 reviews
Cleanliness: 8.66
Service: 10
Location: 9.16
Room Quality: 10
Amenities: 9.66
Value for Money: 9.66
Food and Beverage: 9.66
Overall Experience: 10
N
Nina • extended_group • bg
10
Pros:

Много красив, чист и модерно обзаведен апартамент. Изключително мили и приветливи служители. Лесна и бърза комуникация. Удобна локация. Много добра закуска

Cons:

Липсваше ми тераса 😊

2026-01-28 • via Nuitee
Žaric • couple • rs
10
Pros:

Higijena je na visokom nivou, osoblje ljubazno, dorucak dobar. Apartmani su komforni i prostrani. Sami regulisete grejanje sto je super resenje za zimske dane. Svega ima i vise nego dovoljno, kupki, cajeva, kafe. Hotel je dobro resenje za grupne posete.

Cons:

Nocni sto pored kreveta je lose osmisljen. Stoji previsoko i mozete udariti glavom o ivicu sto se meni desilo.

2026-01-28 • via Nuitee
M
Mohammed • family_with_children • om
10
2026-01-19 • via Nuitee
W
Waleed • family_with_children • sa
8
Pros:

النظافه ومعاملة الموظفين

Cons:

السرير غير مريح والمصعد ليس في نفس الطابق يكون بين طابقين

2026-01-19 • via Nuitee
M
Miroslav • solo_traveller • sk
10
2026-01-19 • via Nuitee
E
eagle_1313 • extended_group • hr
10
2026-01-05 • via Nuitee
Стефан • extended_group • rs
10
Pros:

Everything was great, the staff is very hospitable and pleasant. The room was clean and very comfortable.

2026-01-03 • via Nuitee
N
Neil • couple • es
10
Pros:

Exceptional rooms (especially the apartment type rooms)
Very good quality breakfast

2026-01-03 • via Nuitee
N
Nataša • extended_group • hr
10
2026-01-03 • via Nuitee
T
Tanja D&L • extended_group • hr
10
2026-01-03 • via Nuitee
Z
Zeljka • extended_group • me
10
Iskrene preporuke
Pros:

"Hotel Family je pun pogodak! Enterijer je moderan i sa ukusom sređen, a udobnost kreveta zaslužuje čistu desetku. Momci koji rade na recepciji su srce ovog hotela – ljubazni, uslužni i uvijek spremni da pomognu. Dočekali su nas i ispratili s osmijehom, onako pravo sarajevski i domaćinski. Svima toplo preporučujem ovaj hotel!"

2026-01-03 • via Nuitee
A
Anze • solo_traveller • si
9
2026-01-02 • via Nuitee
L
Lea • extended_group • hr
10
Pros:

Pogled iz hotelske sobe, udobnost kreveta, čistoća, opremljenost, grijanje u svakoj prostoriji.

Cons:

Zidovi su malo tanki/trebala bi bolja zvučna izolacija

2026-01-02 • via Nuitee
M
Marko Golomejić • extended_group • hr
8
2026-01-02 • via Nuitee
S
Sabina • couple • si
10
2026-01-01 • via Nuitee
M
Mersed • couple • si
10
Pros:

Vse je odlicno.

Cons:

/

2025-12-31 • via Nuitee
F
Frano • extended_group • ba
10
2025-12-29 • via Nuitee
A
Anes • family_with_children • ba
10
2025-12-28 • via Nuitee
A
Anes • family_with_children • ba
10
Super osoblje i čistoća
Pros:

Velike sobe

2025-12-28 • via Nuitee
R
Rossmary • extended_group • si
10
Pros:

Ugodna cena za tako velik, urejen amaprtma v hotelu z zajtrkom in zelo prijaznim osebjem! V apartmaju nas je prespalo 6 (lahko bi jih tudi 8). Dva wcja, dve televiziji, kuhnja dovolj velika, skratka vse kar potrebujete, če pa kaj nimate pa pokličete po telefonu na recepcijo in vam prinesejo! Hotel ima tudi dvigalo. Zajtrk, zelo okusen. Od centra Sarajeva je oddaljen cca 10km, če prosite zaposlene vam bodo uredili taksi, nas je prišel 5€ :) Brezplačno parkirišče vam je tudi na voljo v bližini.
Na koncu so se zahvalili za gostovanje in nam dali 6 vod, saj so vedeli, da nas čaka dolga pot! Skratka zelo prijazni, pozorni,.. Toplo priporočam!

2025-12-21 • via Nuitee