Sandman Hotel Penticton

Hotels
•
Sandman Hotel Group
6.9 (973 reviews)
939 Burnaby Avenue West , Penticton , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice amenities
Cons:
Dirty rooms
Uncomfortable beds
No breakfast

Categories

Cleanliness
4.98
Several guests reported dirtiness and lack of proper housekeeping.
Service
8.95
Staff was friendly and accommodating during the stay.
Location
8.99
Great location close to beach and local attractions.
Room Quality
5.44
Mixed reviews on room quality; some appreciated comfort, others found it outdated and in disrepair.
Amenities
7.47
Facilities like the pool and whirlpool received praise, though noise complaints were noted.
Value for Money
7.43
Good value for price according to some, though comfort issues were highlighted.
Food and Beverage
5.48
No breakfast options and mixed reviews on dining facilities.
Overall Experience
6.45
Overall experience was average; some enjoyed their stay, while others had issues with cleanliness and noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:55

Property Description

Convenient Location
Situated in Penticton, British Columbia, the Sandman Hotel offers easy access to Okanagan Lake shore and the Penticton Trade & Convention Centre.

Comfortable Accommodations
Guest rooms at this hotel are thoughtfully equipped with amenities such as free WiFi, a microwave, mini-refrigerator, cable TV, and coffee-making facilities. The cozy decor and wood furniture create a welcoming atmosphere for guests.

Relaxing Facilities
Indulge in the hotel's indoor pool, hot tub, gym, and business centre for a well-rounded stay. Whether you're here for business or leisure, there are options for everyone.

Book your stay at the Sandman Hotel Penticton now to experience comfort and convenience during your visit to this beautiful lakeside destination.

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability. Special requests cannot be guaranteed and may incur additional charges.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.9
Based on 973 reviews
Cleanliness: 4.98
Service: 8.95
Location: 8.99
Room Quality: 5.44
Amenities: 7.47
Value for Money: 7.43
Food and Beverage: 5.48
Overall Experience: 6.45
R
Rick • couple • ca
7
Other then mattress stay was good
Pros:

Clean good location

Cons:

The mattress need to be replaces in the room i was in

2026-03-21 • via Nuitee
R
Rod • extended_group • ca
6
2026-03-14 • via Nuitee
M
Megan • couple • ca
3
Disappointing
Pros:

Goodlocation

Cons:

Primary reason for staying at this hotel was for the hot tub, however it was broken during the stay. The hotel environment/ hallways were loud.
We had stayed previously in a king room and it was the size of a typical hotel room, however this one was so small. Barely any room to simply walk around the bed, had ?half a sectional thrown in to it that was large and bulky and just took up more space. The room was on the main floor with 2 walls of windows, had to keep the blinds closed all hours to prevent people from looking in. Definitely not worth the money and was quite disappointed compared to our previous stay.

2026-03-12 • via Nuitee
T
Terry • couple • ca
8
Pros:

Good location . Attached to Denny’s restaurant was convenient for breakfast. Facility was clean. Staff very friendly.

2026-03-10 • via Nuitee
P
Page • family_with_children • ca
6
2026-02-12 • via Nuitee
B
brendon • couple • au
6
Pros:

The location and value is amazing

Cons:

The noise of the kids in the pool of Friday night. The size of the beds and the hair drier set off the fire alarm

2026-01-27 • via Nuitee
G
Glenn • family_with_children • ca
9
2026-01-24 • via Nuitee
T
Troy • extended_group • ca
7
Good value for price. I'm not picky so it worked for me.
Pros:

Location and cost

Cons:

Beds were uncomfortable. Ruts worn in to mattress so it was like sleeping in a ditch.

2026-01-20 • via Nuitee
R
Robert • solo_traveller • ca
10
Other than the unnecessary early morning noise, my stay was excellent.
Pros:

Location was excellent. Was near the venue I needed to attend. A place to dine was on location. A service station was nearby. Bed was comfortable.

Cons:

Around 5 am to 6:30 am., a room above me started slamming drawers, and sounding like they were dragging furniture around the room non-stop. A little early in the morning for that kind of noise I feel.

2026-01-20 • via Nuitee
D
DAVID P • couple • ca
8
Just what we needed.
Pros:

Had a long drive to get there and did not have to go looking for the hotel. bed and room was good. Location was good for what we needed.

Cons:

Nice to have the Dennis attached to the place. No going to look for some place to eat.

2026-01-19 • via Nuitee
S
Stephanie • solo_traveller • ca
1
2026-01-19 • via Nuitee
D
David • couple • ca
8
2026-01-19 • via Nuitee
B
Berrin • solo_traveller • ca
4
I was expecting a higher standard of cleanliness based on the photos and reviews, so it didn’t match
Pros:

Location

Cons:

Dirty room , dirty ice- machine.

2026-01-19 • via Nuitee
B
Beatrice • extended_group • ca
8
Pros:

The amount if cigarette butts by the back door is disgusting, its also a fire hazard - just put a bucket if sand

2026-01-19 • via Nuitee
L
Lynne • family_with_children • ca
7
2026-01-19 • via Nuitee
P
Peter • couple • ca
4
2026-01-19 • via Nuitee
J
Judi • family_with_children • ca
8
Easy to find and very quiet.
Pros:

The room was clean and on the first floor. The noise from the vehicles passing was very minimal. The beds were comfortable. Check in and out was quick and enjoyed the fact that it had a restaurant attached.

Cons:

The window curtain was torn. There was a large stain on the hall carpet outside our room.

2026-01-19 • via Nuitee
R
ROLANDA • couple • ca
5
Ok
Pros:

Did not know there was breakfast so And Dennys restaurant had half hour wait so left to look for food

Cons:

Cell service was on and off again and couldn't communicate with other people staying in hotel and front desk was blaming our service but then everyone was questioning

2026-01-19 • via Nuitee
P
Paula • couple • ca
2
Not a good experience … the TV did not work at all … distance to get to our room 353 was too far.
Pros:

Breakfast at Denny’s good. Location good.

Cons:

The hotel is looking run down in the rooms …. carpets need to be replaced .. furniture and bathrooms need to be updated, especially for the money that you’re charging.

2026-01-19 • via Nuitee
B
Barinder • couple • ca
4
2026-01-19 • via Nuitee