Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Comfortable rooms
Delicious breakfast
Cons:
Pool too cold
Hammam too hot
Communication issues with amenities

Categories

Cleanliness
8.13
Some issues mentioned with pool temperature and cleanliness in service; hence, slightly below standard.
Service
9.6
General praise for staff professionalism and warmth; specific praise for individual staff members.
Location
9.64
Centrally located, close to transportation and attractions, positively noted in multiple reviews.
Room Quality
8.59
Generally cozy and well-equipped rooms, but issues like lack of sufficient lighting and frigo amenities noted.
Amenities
7.62
Several complaints about pool temperature and poorly indicated fitness access; could improve.
Value for Money
8.58
Some guests feel the amenities do not match the luxury price tag; average feedback.
Food and Beverage
9.13
Breakfast and dining options received favorable mentions, though some inconsistencies noted.
Overall Experience
9.1
Many guests had a wonderful experience, but some issues were raised; overall positive sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:49

Property Description

Luxurious Stay in the Heart of Brussels

Exquisite Dining and Relaxation
Indulge in a culinary journey at our restaurant, unwind with a drink at the bar, and pamper yourself at the spa and wellness centre with an indoor pool, sauna, and fitness centre.

Elegant Rooms with Modern Amenities
Experience comfort in our air-conditioned rooms equipped with a desk, coffee machine, minibar, flat-screen TV, and a private bathroom. Enjoy a restful night with our plush bed linen and towels provided in every room.

Prime Location and Nearby Attractions
Conveniently located near the Belgian Comics Strip Center and other popular attractions like Mont des Arts and Brussels Central Station. Explore the city with ease from our centrally situated hotel.

Book now for an unforgettable stay at Juliana Hotel Brussels.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

The hotel has received the distinction of Two Michelin Keys which is unique in Brussels
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Location

Guest Reviews

8.8
Based on 1034 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.64
Room Quality: 8.59
Amenities: 7.62
Value for Money: 8.58
Food and Beverage: 9.13
Overall Experience: 9.1
M
Mark • couple • ie
5
Pros:

Location was good and central.

Cons:

Staff were fine, gym was very poor. Lighting was poor in the room. Ran out of toilet paper and none replaced on day 2, had to request this twice. Towel holder fell on the floor. Definitely not a 5 star compared to other 5 stars we've stayed in

2026-02-14 • via Nuitee
V
Vidal • couple • us
7
Cons:

Rooms small very dark
Acces to property dificult
No alloud ubber transportation that for me is safety issue

2026-02-13 • via Nuitee
F
francoise • couple • fr
9
2026-02-08 • via Nuitee
K
Konstantinos • couple • se
9
Pros:

Trevlig personal, fin inredning.

Cons:

Frukosten var inte så bra.

2026-01-29 • via Nuitee
M
Mignon • couple • nl
10
Zeer comfortabel verblijf in authentieke locatie
Pros:

Centrale ligging tov de stad en toch rustig. Prachtige comfortabele spa faciliteiten. Super vriendelijk en gastvrij personeel. Zeer verzorgd en uitgebreid ontbijt. Luxe kamers met dito badkamer. Heerlijke bedden. Fijne ambiance. Leuk dat het een uniek hotel is.

Cons:

Alles was top!

2026-01-28 • via Nuitee
P
PAUL • couple • be
5
Too many items
Pros:

Location & look & reception staff

Cons:

- Pervasive cannabis (caused by personnel?) smell on first floor
- even after several minutes of letting the water run, still no hot shower possible in the morning
- getting knock on door at 22:45 (after going to bed) for a delivery of water bottles which were requested several hours earlier, hotel staff should never make guests get out of their sleep/bed for such things
- swimming pool not accesible due to flooding issues

2026-01-26 • via Nuitee
A
Ahmed • couple • sa
5
سيئة
Pros:

كل شي فيه جميل النظافة والاستقبال وصف السيارة والموقع كل شي جميل

Cons:

كان كل شي رائع حتى عمل تسجيل مغادرة وعند وصولي الى امستردام اكتشفت ان علاجي نسيته في الفندق حاولت اتصل بهم ولكن بدون رد واستعنت في بوكنج وحاولوا ولم نستطع التواصل وبعد اكثر من 24 ساعة تجاوبو بكل برود وقالوا سوف نبحث ونبلغكم وعند الغروب من يوم الجمعة قالوا ادفع مبلغ 58 يوروا ودفعتها وافهمتهم اني في الانتظار حتى ظهر 25/1/2026 ولكن مع الاسف اتواصل مع شركة الشحن يقول نعم يوجد رقم تتبع والمبلغ مدفوع لكن الشحنة لم نستلمها من الفندق حاولت صرف العلاج من صيدلية ورفضو حاولت احجز موعد عند دكتور مافيه الا يوم الاثنين علاج للقلب والضغط والسكر والدهون والزلال كارثة لايعرفون الانسانية ختم هذا الفندق رحلتي في بروكسل بذكريات سيئة لن انساها

2026-01-25 • via Nuitee
J
JJ • couple • be
10
The reception was the best experience ever and all staff was super friendly
Cons:

Breakfast need to improve…

2026-01-25 • via Nuitee
C
cassandra • couple • fr
1
2026-01-22 • via Nuitee
A
Axelle • extended_group • fr
10
Vraiment très agréable
Pros:

Personnel adorable, pdj parfaits, déco très chouette. Spa super, à part la piscine un peu froide

2026-01-22 • via Nuitee
M
MEHMET • couple • tr
7
2026-01-21 • via Nuitee
K
Kabulu • solo_traveller • cd
10
La réception très affectueuse restaurant aux top les meilleurs repas bien préparé avc un bon saveu
Pros:

Vraiment c était super intéressant tout pour tout

Cons:

Tout était parfait

2026-01-21 • via Nuitee
K
Kristine • couple • lu
9
2026-01-20 • via Nuitee
S
Sayid • couple • gb
8
2026-01-19 • via Nuitee
T
Tom • couple • be
6
Eerder ontgoocheld
Pros:

Mooie locatie
Mooi gebouw

Cons:

Een half uur rondgereden zonder aan het hotel te geraken. Het hotel mocht op zijn minst laten weten hebben hoe we aan het hotel konden geraken.
De kamer viel tegen van grootte.
De valetdienst zou voor deze prijs inbegrepen moeten zijn. Niemand spreekt Nederlands????

2026-01-19 • via Nuitee
R
Rodrigo • couple • se
9
2026-01-19 • via Nuitee
M
Mariette • couple • lu
9
Pros:

Le lersonnel au petit déjeuner est toujours souriant, très agréable le matin

2026-01-19 • via Nuitee
R
Ricky • couple • nl
10
Pros:

Alles beviel niets op aan te merken. Houden zo

2026-01-17 • via Nuitee
L
Laurent • solo_traveller • be
8
2026-01-15 • via Nuitee
J
James • solo_traveller • nl
9
A beautifully decorated boutique stay, with excellent, friendly staff service
Pros:

A beautifully decorated boutique stay, with excellent, friendly staff service

Cons:

Not applicable

2026-01-14 • via Nuitee