Mercure Sydney St Leonards

Hotels
•
Mercure
8.3 (2370 reviews)
194 Pacific Highway, Greenwich , Sydney , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean accommodations
Convenient location
Good restaurant
Cons:
Noise from road works
Value for money concerns
Difficulty with parking

Categories

Cleanliness
8.05
General cleanliness was mentioned positively, but some concerns about room maintenance were noted.
Service
8.75
Staff were described as friendly and helpful in multiple reviews, contributing positively to the experience.
Location
8.55
Convenient location was highlighted, though there were minor complaints about the difficulty of access with luggage.
Room Quality
8.05
Overall room quality received mixed reviews due to issues with noise and room availability.
Amenities
8.35
Amenities were noted as satisfactory, with a good restaurant and clean facilities. Some expected improvements in value.
Value for Money
7.75
Concerns were expressed about increased pricing compared to previous stays, leading to a perception of lower value.
Food and Beverage
8.55
Positive feedback on the restaurant experience and food quality.
Overall Experience
8.35
The overall stay was mixed with positives on service and location but negatives on noise and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 18:20

Property Description

Luxurious Comfort and Modern Amenities
Hotel Urban St Leonards offers luxuriously comfortable rooms with flat-screen TVs, premium bathroom products, and luxury linen. The Sweet Urban rooms go a step further with a private spa bath, large balcony, and scenic water views.

Convenient Location
Located on Sydney’s North Shore, the hotel is within walking distance of Royal North Shore Hospital and a short drive from Mater Hospital. St Leonards Railway Station is also nearby, providing easy access to Sydney city centre.

Dining and Leisure Facilities
Guests can enjoy the on-site café and bar at Sure Café, which offers a menu featuring seasonal produce from local sources. The modern designer furnishings and outdoor area provide the perfect setting for guests to relax in style.

Book your stay at Hotel Urban St Leonards now to experience luxury and convenience in Sydney!

Important information:

Please note that there is a 1.5% charge when you pay with a credit card.

A complimentary rollaway bed is available for children where existing bedding cannot be used.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 20 per day.

Location

Guest Reviews

8.3
Based on 2370 reviews
Cleanliness: 8.05
Service: 8.75
Location: 8.55
Room Quality: 8.05
Amenities: 8.35
Value for Money: 7.75
Food and Beverage: 8.55
Overall Experience: 8.35
J
Johannes • couple • de
10
2026-02-12 • via Nuitee
S
Serhii • solo_traveller • au
8
2026-02-11 • via Nuitee
H
Hoyoung • couple • au
10
2026-02-09 • via Nuitee
A
Allan • extended_group • fr
5
Pros:

Location

Cons:

Noise, staff, breakfast

2026-02-09 • via Nuitee
T
Tracy • couple • au
10
Lovely stay with my husband to attend a family engagement party, comfortable and lovely
Pros:

Beautiful

Cons:

It was perfect

2026-01-31 • via Nuitee
T
Tony • family_with_children • au
9
2026-01-31 • via Nuitee
J
Jirameth • extended_group • th
10
Cons:

A bit far from everything

2026-01-30 • via Nuitee
S
Susan McGuire • solo_traveller • au
8
Clean and comfortable with friendly staff
Pros:

The bedroom was a good size and very clean and comfortable. However it was located on the side of the building close to the Pacific Highway so I could hear a lot of traffic noise. I ordered room service for my dinner and the food was cooked and delivered to me within 15 minutes which I was very happy about. The staff were all friendly and helpful.

I would recommend this accommodation for people that need to visit a patient or attend appointments at The Royal North Shore hospital as it is very close by. This hotel is close to public transport which is very helpful if you do not have a car like myself.

2026-01-29 • via Nuitee
S
Srividya • extended_group • au
10
2026-01-28 • via Nuitee
C
Catherine • couple • au
9
Great for what I needed
Pros:

Location and ease of use

Cons:

N/A

2026-01-27 • via Nuitee
S
Sonja • solo_traveller • au
9
Great client breakfast, easy parking, pleasant staff
Pros:

Clean good location

Cons:

No complaints

2026-01-27 • via Nuitee
S
Shannon • solo_traveller • au
10
Good stay. No issues
Pros:

Good stay, quiet. Close to shops

2026-01-27 • via Nuitee
L
Lucas • couple • au
5
2026-01-26 • via Nuitee
M
Marcia • couple • au
8
2026-01-26 • via Nuitee
W
Warren • couple • au
8
2026-01-26 • via Nuitee
D
David • couple • au
10
Excellent hotel with great facilities
Pros:

The location, the room and the facilities (parking for $25 and onsite cafe $50 for 2 brekkies).

Cons:

The car park was smelly and dark.

2026-01-25 • via Nuitee
T
Tina • couple • au
9
2026-01-24 • via Nuitee
S
Steve • solo_traveller • gb
7
2026-01-24 • via Nuitee
J
Jane • family_with_children • au
9
Pros:

Breakfast meals were so good, lovely staff, easy parking.

2026-01-23 • via Nuitee
C
christopher • solo_traveller • au
8
Excellent
Pros:

Comfy bed, great cafe, close to my appointments, friendly staff, good price. Overall - after a couple of bad experiences elsewhere - it was much nicer than expected.

Cons:

No complaints

2026-01-21 • via Nuitee