Holiday Inn Ipswich by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8 (2523 reviews)
London Road , Ipswich , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Needs renovation
Inconsistent cleanliness

Categories

Cleanliness
7.25
Several mentions of dirty areas and a need for improvement.
Service
8.75
Staff were consistently described as friendly and helpful.
Location
8.75
Good location noted in multiple reviews.
Room Quality
7.75
Rooms were comfortable but sometimes described as small or needing maintenance.
Amenities
7.75
Facilities mentioned as needing updates and some areas, like the children's area, required improvements.
Value for Money
8.25
Perceived value fluctuated, but acceptable for a stopover hotel.
Food and Beverage
7.25
Breakfast options limited and food quality noted as inconsistent.
Overall Experience
8.25
Despite issues, guests often express a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:38

Property Description

Convenient Location
Located just a short distance from Ipswich city centre, Holiday Inn Ipswich offers easy access to key attractions such as Portman Road.

Luxurious Amenities
Experience comfort and convenience in our air-conditioned rooms equipped with a fridge and TV. Unwind in the indoor swimming pool, spa, sauna, steam room, and gym available on-site.

Diverse Facilities
From a 24-hour front desk to a full-service restaurant, bar, and lounge, our hotel caters to all your needs. With 4 meeting rooms available, it's perfect for both leisure and business travelers.

Ready to experience a blend of relaxation and top-notch service? Book your stay at Holiday Inn Ipswich today!

Important information:

Children under the age of 13 are provided with breakfast for free. Free lunch and dinner can be taken from the children's menu when at least 1 main course is ordered from a full-price fixed menu, or from the normal menu.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8
Based on 2523 reviews
Cleanliness: 7.25
Service: 8.75
Location: 8.75
Room Quality: 7.75
Amenities: 7.75
Value for Money: 8.25
Food and Beverage: 7.25
Overall Experience: 8.25
N
Neal • solo_traveller • gb
5
Bad
Pros:

Morning staff and cleanliness

Cons:

Too noisy i did not sleep all night at all and it was too cold the heating wasn't working

2026-03-28 • via Nuitee
O
Oilim • family_with_children • gb
10
2026-03-27 • via Nuitee
L
Lauren • extended_group • gb
5
Friendly but needs a refurbish
Pros:

Staff were super friendly and helpful

Cons:

Hotel is very tired and run down
Rooms very small
Bathroom tiny hard to manoeuvre through door and my husband and I are petite
Leisure facilities much the same tired and small

2026-03-25 • via Nuitee
J
John • couple • gb
8
2026-03-23 • via Nuitee
K
Karen • couple • gb
9
Suited what we needed and easy access to where we needed to be
Pros:

The breakfast was good with plenty of selections for whatever you wanted

Cons:

There was nothing i didn't like

2026-03-23 • via Nuitee
Старков • family_with_children • gb
10
2026-03-22 • via Nuitee
J
Jim • family_with_children • gb
10
2026-03-21 • via Nuitee
P
Purdy-ann • family_with_children • gb
9
2026-03-19 • via Nuitee
R
Robert • couple • gb
8
Good value
Pros:

Location

Cons:

A bit dated

2026-03-18 • via Nuitee
J
Julia • solo_traveller • gb
9
Pros:

Never disappointed when I stay in a Holiday Inn Hotel. great rooms, clean and comfortable

Cons:

Nothing

2026-03-10 • via Nuitee
C
Choicetravels • couple • gb
10
Pros:

Chef provides a fantastic breakfast - excellent choice and nicely cooked and presented. Loved the BBQ bacon and sausages. Waiting staff in the restaurant were attentive and professional, together with the chef and the kitchen staff - all were showing pride in doing a good job. A special name check for Chef and Sandy.

Reception staff were also fabulous.

It felt like the standard had been restored to previous levels of excellence.


We’d recently stayed at another Holiday Inn in Brighouse and the Ipswich one was better by miles!

2026-03-09 • via Nuitee
S
Susan • extended_group • gb
10
Very enjoyable! I would recommend the hotel.
Pros:

Excellent selection at breakfast, Items replenished continually. All the staff were very helpful, pleasant and friendly. The room was comfortable and clean.

Cons:

A lift to the first floor would have been useful.

2026-03-09 • via Nuitee
A
Anthony • solo_traveller • gb
2
Won’t be back at any holiday inn after poor experiences
Pros:

The location. I was visiting for work and was able to get going quickly the following morning.

Cons:

Limescale all over the sink
Limescale all over the shower
Limescale on the kettle
TV didn’t work (not the first time in a holiday inn)

Air conditioning was blowing cold air constantly, had to turn it off and sleep with my clothes on.

The radiator in the room was underneath the window, so when the curtains were shut the heat wasn’t coming into the room.

Tries to phone for room service multiple times and kept ringing out. Eventually got through to someone who said they’d connect me, and it rang out again. Went to reception, nobody available, had to go to McDonald’s down the road as I didn’t want to sit in a busy bar on a work trip.

2026-03-03 • via Nuitee
P
Peter • couple • gb
8
2026-03-03 • via Nuitee
T
Tracy • family_with_children • gb
5
Tm
Pros:

Easy to get to

Cons:

Overpriced
Breakfast, watered down apple juice, Luke warm food. Pretty poor value for money

2026-03-03 • via Nuitee
C
Carolyn • couple • gb
9
Too short a stay
Pros:

All 3

2026-03-02 • via Nuitee
E
Eoin • extended_group • gb
10
Pros:

Steam room and sauna

Cons:

Distance from the city centre

2026-03-01 • via Nuitee
S
Sarah • family_with_children • gb
7
Pros:

clean hotel friendly staff

Cons:

beds uncomfortable. Meals expensive.

2026-02-24 • via Nuitee
K
Kirishanth • couple • gb
9
2026-02-23 • via Nuitee
J
Jackie • family_with_children • gb
9
2nd visit and just as good
Pros:

The hotel has a nice vibe about it. The staff make you feel welcome and the lounge area is homely. Well laid out room too. Plenty of parking.

Cons:

Nothing

2026-02-22 • via Nuitee