Chulia Mansion

Hotels
9 (637 reviews)
413 Lebuh Chulia , George Town , MY

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues noted
Lack of amenities like fridge

Categories

Cleanliness
8.39
Some reviews mentioned unpleasant smells in the toilet and a musty odor in the room, indicating cleanliness issues.
Service
9.36
Multiple reviews praised the staff for being friendly, helpful, and accommodating.
Location
9.4
Location is repeatedly noted as excellent, with easy access to local attractions and dining.
Room Quality
8.85
Most reviews indicate that rooms are clean and comfortable, but some mentioned issues with amenities.
Amenities
8.38
Amenities are considered decent, but lack of a fridge and microwave was noted as a drawback.
Value for Money
9.34
Guests generally feel they are getting good value for their money given the location and quality.
Food and Beverage
8.89
Food has not been specifically mentioned, assumed standard quality for this hotel tier.
Overall Experience
9.36
Overall positive experiences shared across various categories lead to a high satisfaction rate.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:49

Property Description

Prime Location in George Town
Located in the UNESCO World Heritage Site of George Town, Chulia Mansion offers a unique stay surrounded by cultural attractions. Explore Chinatown, Little India, and more within walking distance.

Comfortable and Stylish Rooms
Tastefully-furnished rooms with modern amenities ensure a comfortable stay. Enjoy air-conditioning, flat-screen TV, and en suite bathrooms with shower facilities.

Delectable Dining Options
Savor a variety of local and Western dishes at the in-house restaurant. Special diet meals are also available upon request.

To book your stay at Chulia Mansion and experience the charm of Penang, visit our website or contact us directly.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Effective 1 June 2014, a local government fee of MYR 2 per room per night will be imposed. This is payable directly to the hotel upon check in.
For reservations of more than 3 rooms, guests are required by the property to pay 100% of the first night for each room upon making a booking.

Penang Local Heritage Fee of RM2 per night will be collected during Check-InPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 637 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.38
Value for Money: 9.34
Food and Beverage: 8.89
Overall Experience: 9.36
S
S. • solo_traveller • my
10
Pros:

Everything

Cons:

-

2026-09-17 • via Nuitee
J
Juliette • couple • fr
6
Un hôtel modeste, sans prétention mais idéalement placé pour visiter Georgetown et profiter de la vie nocturne
Pros:

Emplacement au top et chambres spacieuses !
Le staff super sympa

Cons:

On a dû changer de chambre parce que la première sentait fort le tabac, la seconde n’était pas forcément très propre et nous avons eu un soucis avec la porte de notre salle de bain

2026-09-06 • via Nuitee
R
Raymond • solo_traveller • my
8
2026-09-03 • via Nuitee
L
Lai • solo_traveller • au
8
Good for the price
Pros:

Staff were very nice and accomadating. The hotel room was pretty good for the price.

Cons:

The room is not really soundproof so you can hear a lot of sounds from the street.

2026-09-01 • via Nuitee
S
Syafiqah Dorni • family_with_children • my
9
Overall, my stay was a pleasant one.
Pros:

Location of the hotel is great. You have everything nearby. Convenience stores, places to eat just walking distance.

Room kinda spacious for family of 4. Have amenities and even a small fridge. There's Coway on every floor (neat).

Cons:

1. A few plug points not function properly (Socket kinda loose). Not such a big deal but property owner might want to regularly check.

2. Parking lot is first come first serve basis. However, there's parking spaces just beside the hotel with rate of RM10-15/entry. P/S; Motorcycle convoys, kindly not hoard the parking lot with one motorcycle in one lot (that is just selfish).

2026-09-01 • via Nuitee
N
Nassim • couple • fr
9
2026-08-31 • via Nuitee
S
Si Yuan • family_with_children • my
7
Pros:

周围容易找吃店。走路去博物馆，看壁画，姓氏桥， family mart，酒吧 都不会很远。服务员态度良好，电视节目都ok。

Cons:

1. 酒店隔音设备不够好，凌晨祈祷的声音太大声，影响睡眠。门外路人说话房间听得到。
2. 房间有重香水的味道，要开窗给味道出去。

2026-08-30 • via Nuitee
A
Alice • solo_traveller • it
4
Passabile per un paio di notti
Pros:

Posizione ottima e staff disponibile. L'aria condizionata in camera funzionava bene.

Cons:

La struttura avrebbe bisogno di una rinfrescata generale. Lenzuola e asciugamani macchiati, bagno piccolo e da ristrutturare, avevamo anche una perdita di acqua dal soffitto del bagno. Poco spazio per i vestiti. Poca insonorizzazione.

2026-08-30 • via Nuitee
V
Vero Olivia • couple • fr
10
2026-08-26 • via Nuitee
T
TZE YANG • solo_traveller • my
10
Good value for money, very strategic location.
Pros:

Great location, walking distance to a lot of eateries and attractions in the historical part of the city.

Cons:

Sound proofing is inadequate, on my first night I think the room beside me was checking out early in the morning, I was constantly woken by noises in the middle of the night.
Subsequent nights were okay.

2026-08-25 • via Nuitee
E
Ellen • solo_traveller • nz
10
Pros:

Was very convenient location

2026-08-23 • via Nuitee
M
Mirza • couple • es
4
Great location and staff is great. However, the room was really outdated and mediocre. Shower curtain was covered in mol
Pros:

Location was great and the staff was very friendly

Cons:

Outdated rooms. Lot of mold as well.

2026-08-22 • via Nuitee
S
sherina Zahari • solo_traveller • my
10
Pros:

Very clean

2026-08-21 • via Nuitee
C
Calynn • couple • my
10
Great experience with the hotel. Everything was good with the room and location.
Pros:

Spacious room, clean and convenient located in town

2026-08-17 • via Nuitee
V
Vikneswaran • extended_group • my
7
All was good for a short one night stay
Pros:

Great location for weekend handout.

Cons:

Limited car park

2026-08-17 • via Nuitee
S
Sucuoglu • couple • de
4
Pros:

+ Lage war super
+ Personal war sehr freundlich

Cons:

- Bettwäsche etc hatte schon beim check in irgendwelche flecken
- Duschvorhang war voller Schimmel
-Wände waren voller Schimmel

2026-08-16 • via Nuitee
O
Oliver • solo_traveller • gb
10
2026-08-16 • via Nuitee
M
MARIA ISABEL • solo_traveller • es
9
Pros:

El hotel se encuentra cerca del centro histórico, para ir andando, buenas instalaciones y personal amable. Hay supermercados cerca y sitios donde comer.

Cons:

Todo correcto.

2026-08-16 • via Nuitee
O
Oksenia • couple • pl
6
Pros:

Lokacja hotelu jest świetna, blisko największych atrakcji George Town. Pokoje przestronne, z niezłym wyposażeniem - pokój posiadał klimatyzację, czajnik, telewizor (niestety bez smart TV - realnie telewizor odbierał 2-3 kanały satelitarne w języku malajskim). Dostępna też była darmowa woda na korytarzu. Ponadto pokoje były dobrze wyciszone - pomimo bardzo głośnej ulicy, imprez muzycznych na przeciwko i obok hotelu, nie było ich w ogóle słychać. Materac i łóżko również były w porządku. AGD działało bez zarzutu.

Cons:

Pokój niestety był dość zużyty i brudny. Zasłona w łazience miała na sobie okazałego, czarnego grzyba. Ponadto ściana odchodziła wraz z tynkiem w paru miejscach, tworząc wybrzuszenia i wyrwy. W rogach pokoju znajdował się kurz, a na podłodze okazjonalnie walały się grube, czarne włosy, pomimo serwisu sprzątającego (jesteśmy blondynami). Wykładzina na korytarzu, z którego bezpośrednio wchodziło się do pokoju, była bardzo poplamiona i brudna. Budziło to nasz dyskomfort na tyle, że unikaliśmy chodzenia na boso w całym hotelu.

2026-08-16 • via Nuitee
N
Nagarjun Vijayakumar • solo_traveller • in
10
2026-08-16 • via Nuitee