Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean
Spacious rooms
Friendly staff
Great location
Good breakfast
Cons:
Noise issues
Expensive parking
Lack of a mirror
Inadequate soundproofing

Categories

Cleanliness
8.29
Generally clean and comfortable, but noise issues noted affecting sleep.
Service
8.86
Staff were wonderful and polite, providing efficient service.
Location
9.1
Excellent location near the main railway station and tourist spots.
Room Quality
8.55
Spacious, clean rooms with good amenities, though some comfort issues reported.
Amenities
8.48
Good breakfast and useful guest card for transportation, but some facilities could be improved.
Value for Money
8.04
Good value but with concerns about prices for some services.
Food and Beverage
8.79
Breakfast was generous and well-liked, enhancing the overall stay.
Overall Experience
8.66
A very good stay with wonderful staff and an unbeatable location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:43

Property Description

Centrally Located with Historic Charm
Located just steps away from Luzern train station and iconic landmarks, Waldstätterhof Hotel offers a perfect blend of convenience and history.

Modern Comfort with Traditional Elegance
Experience the best of both worlds in our fully renovated building, where modern amenities meet traditional furnishings in our rooms and junior suites.

Culinary Delights and Variety
Indulge in a delicious buffet breakfast to start your day right, and savor Swiss and international cuisine, including vegetarian options, at our restaurant.

Book your stay at Waldstätterhof Swiss Quality Hotel now to enjoy a memorable experience in Luzern!

Important information:

Please inform the hotel if you are traveling with children and include their age.

The following policy applies, when booking more than 5 rooms: The guest can cancel free of charge until 5 days before arrival. The guest will be charged the full cost of the reservation if they cancel within 5 days of arrival.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 3362 reviews
Cleanliness: 8.29
Service: 8.86
Location: 9.1
Room Quality: 8.55
Amenities: 8.48
Value for Money: 8.04
Food and Beverage: 8.79
Overall Experience: 8.66
S
Sandra • couple • ch
10
2026-03-14 • via Nuitee
M
Michael • family_with_children • ch
9
2026-03-14 • via Nuitee
D
Dimitri • solo_traveller • ch
9
2026-03-14 • via Nuitee
H
Hubert • extended_group • us
10
2026-03-12 • via Nuitee
I
Izumi • solo_traveller • it
9
È stato piacevole.
Pros:

È molto pulito e discreto.

Cons:

È peccato che non c’è frigorifero.

2026-03-12 • via Nuitee
D
Diana Marcela • family_with_children • co
10
Pros:

Todo! La ubicación, la atención! Excelente hotel!

2026-03-12 • via Nuitee
T
Tanja • family_with_children • ch
8
Pros:

Meine Begleitung hatte am Ankunftstag Geburtstag und sie waren so aufmerksam, dass er eine Karte und ein kleines Geschenk erhalten hat.

2026-03-11 • via Nuitee
S
Simon • solo_traveller • ch
7
2026-03-11 • via Nuitee
M
Ming Jing • couple • tw
10
2026-03-11 • via Nuitee
L
Luana • family_with_children • br
9
Muito bom!!
Pros:

A localização é perfeita, próxima da estação e vários pontos turísticos. Os funcionários muito atenciosos, educados e gentis.

2026-03-10 • via Nuitee
J
John • couple • us
8
fine for a night or two
Pros:

very close to train station

Cons:

very poor room design & no air conditioning

2026-03-10 • via Nuitee
J
Jonathan • solo_traveller • es
10
2026-03-09 • via Nuitee
J
Jamie Harmsen • family_with_children • nl
7
Prima hotel voor onderweg!
Pros:

Nette, schone kamer op een goede locatie en met afgesloten parkeerplaats. Prima ontbijt en vriendelijk personeel, en voor Zwitserse begrippen betaalbaar!

Cons:

De badkamer was erg klein en daardoor onhandig. Parkeren was prijzig - voor een plek met elektrische oplaadpaal 66 euro afgerekend.

2026-03-09 • via Nuitee
S
Sara • couple • ch
7
2026-03-09 • via Nuitee
J
Johnny • couple • ch
8
2026-03-09 • via Nuitee
M
Miguel • couple • ch
8
2026-03-07 • via Nuitee
D
Denis • family_with_children • it
10
2026-03-07 • via Nuitee
B
barbara • solo_traveller • it
8
2026-03-06 • via Nuitee
R
Raphael • solo_traveller • ch
9
2026-03-06 • via Nuitee
L
Luzha • solo_traveller • ch
10
2026-03-05 • via Nuitee