Mercure Hotel Hagen

Hotels
•
Mercure
8 (2936 reviews)
Wasserloses Tal 4 , Hagen , de

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Good breakfast options
Cons:
Poor restaurant options
Noise from outside
Limited amenities availability

Categories

Cleanliness
7.71
Some reviews mention cleanliness positively, but there were concerns about room maintenance.
Service
8.68
The service received many positive remarks, especially regarding the friendliness of the staff.
Location
9.22
Multiple reviews highlight the hotel's convenient location near the city center.
Room Quality
7.17
Rooms varied in quality, with some guests mentioning issues like noise and outdated furniture.
Amenities
8.2
Amenities were generally appreciated, although some noted the limitations of certain facilities.
Value for Money
8.16
Many guests felt that the pricing was fair for the services provided.
Food and Beverage
6.71
Negative feedback regarding the restaurant dining experience influenced the score.
Overall Experience
8.18
Overall experience was satisfactory but had some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 13:27

Property Description

Centrally Located Luxury in Hagen

Modern Comforts: Enjoy a stay at the 4-star Mercure Hotel Hagen with amenities like free Wi-Fi, flat-screen TVs, and hot drink facilities in every room.

Relaxation: Unwind in the sauna after a day of exploring the Ruhr region or visiting nearby attractions like Schloss Hohenlimburg castle.

Fine Dining: Indulge in international cuisine and exquisite wines at the Felsengarten restaurant, or sip a drink at the outdoor terrace or bistro bar.

Book your stay at Mercure Hotel Hagen now for a luxurious and convenient experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 8 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 2936 reviews
Cleanliness: 7.71
Service: 8.68
Location: 9.22
Room Quality: 7.17
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 6.71
Overall Experience: 8.18
T
Tim Weidinger • family_with_children • at
7
2026-02-14 • via Nuitee
A
Artur • solo_traveller • de
10
2026-02-13 • via Nuitee
S
Simone • couple • de
9
Gutes Hotel
Pros:

Gut gelegen, kaum den Straßenlärm gehört dank guter Fenster

Cons:

Die Sanitäranlagen sind zum Teil verschlissen

2026-02-13 • via Nuitee
H
Holger • solo_traveller • de
8
überdachte Parkplätze sind überschaubar. Wer später anreist, bekommt keinen überdachten Parkplatz.
2026-02-12 • via Nuitee
R
Ralf • solo_traveller • de
7
2026-02-12 • via Nuitee
S
Serge • solo_traveller • fr
7
Attente au restaurant très très long, petit déjeuner plein de plats vides car personne ne surveille
2026-02-12 • via Nuitee
R
Reimund • family_with_children • de
5
Cons:

Muffelnder Teppichboden,
Zu weichen Matratze,
Frühstück großes Buffet mit schlechter Qualität, Rührei unterirdisch

2026-02-12 • via Nuitee
D
David • solo_traveller • be
10
2026-02-11 • via Nuitee
I
Ivana • couple • sk
10
2026-02-11 • via Nuitee
T
Thorsten • family_with_children • de
8
Angenehmer Aufenthalt
Pros:

Das nette Personal und der Gratis Kaffee
Schönes geräumiges Zimmer

Cons:

Nichts 😀

2026-02-10 • via Nuitee
A
Andrea • couple • de
9
Sehr empfehlenswert. Wir kommen gern wieder.
Pros:

Modernes Ambiente, sehr sauber und bequeme Betten.

2026-02-10 • via Nuitee
H
Hermann-Josef • couple • de
8
Alles OK
Pros:

Direkter Nachbar die Stadthalle wo wir einen Termin hatten

Cons:

Loser Toilettendeckel und verschmutzte Badabsaugung!

2026-02-08 • via Nuitee
S
Silvie • family_with_children • de
10
Pros:

Das Empfangspersonal war super freundlich . Und der Check in erfolgte reibungslos .

2026-02-08 • via Nuitee
H
Helene Marie • solo_traveller • de
4
Eklig
Cons:

Das Wasser aus dem Wasserhahn hat nach Abfluss gerochen. Im Bad war ein Silberfisch. Unten aus der Toilette floss Wasser.

2026-01-31 • via Nuitee
M
Michael • solo_traveller • de
8
Alles Top 👍
Pros:

Sehr schöne Hotelbar und freundliche Kellner/Personal
Auch Live Übertragung der Handball EM in der Hotelbar 👍

2026-01-31 • via Nuitee
L
Laura • family_with_children • de
8
Wir hatten einen angenehmen Aufenthalt
Pros:

Alles in allem hatten wir für eine Nacht einen angenehmen und guten Aufenthalt. Das Preis-Leistungs Verhältnis für das Zimmer und der Service durch das freundliche Personal vor Ort war mehr als angemessen.

Cons:

18€ für das Frühstück fand ich sehr teuer. Für einen Tag kann man das mal machen, das Angebot war reichlich und sehr ausgewogen, die Getränke waren inbegriffen... Aber bei längeren Aufenthalten gibt es in der fußläufig zu erreichenden Innenstadt günstigere und ebenfalls gute Alternativen.

2026-01-31 • via Nuitee
M
Michael • couple • de
8
2026-01-31 • via Nuitee
M
Monika • couple • pl
8
Pros:

Bardzo mili i pomocni pracownicy recepcji

Cons:

Głośno w nocy choć śpiewający Niemcy za ścianą to pewnie przypadek...

2026-01-30 • via Nuitee
T
Tobias • solo_traveller • de
7
2026-01-30 • via Nuitee
S
Sousa • family_with_children • de
10
2026-01-29 • via Nuitee