Labak River Hotel by EPS

Hotels
8.4 (139 reviews)
Jl. Raya Tebongkang Singakerta Nyuh Kuning , Ubud , id

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful views
Nice pool
Relaxing environment
Cons:
Food quality
Need for maintenance
Safety concerns for solo female travelers

Categories

Cleanliness
7.86
The hotel is looking quite run down and needs some basic maintenance in rooms, lobby, pool, and garden areas.
Service
9.33
Staff were very friendly and helpful, attentive, and presented a beautiful birthday gift on my last day.
Location
8.87
The location is away from the center of Ubud, but it was just perfect for us with lovely dining options nearby.
Room Quality
8.32
Rooms are spacious and clean, but some maintenance issues such as a missing door from the wardrobe and a dirty toilet seat.
Amenities
8.35
Lovely infinity pool overlooking the river and nice gardens, but lacks a proper gym and spa.
Value for Money
8.31
A lovely place for a good price with friendly staff and a nice pool.
Food and Beverage
7.36
The food was below expectations, averaging quality for the price point.
Overall Experience
8.83
Overall a very relaxing and enjoyable stay with great views and friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:08

Property Description

Luxurious Accommodation
Labak River Hotel by EPS offers air-conditioned rooms with modern amenities and stunning views of the garden, pool, or river from private balconies or terraces.

Convenient Facilities
Guests can enjoy a range of facilities including an outdoor swimming pool, on-site restaurant serving Indonesian and Western cuisine, and free WiFi throughout the property.

Traveler-Friendly Services
With a free shuttle service to Ubud centre, 24-hour front desk, and tour desk for travel assistance, Labak River Hotel ensures a comfortable and hassle-free stay for all guests.

Experience the perfect blend of comfort and convenience at Labak River Hotel by EPS. Book now for an unforgettable stay in Ubud!

Important information:

Please note that the property offers the following complimentary services:
- Welcome drinks and cold towels upon arrival
- Daily breakfast for 2 people based on the rates chosen
- Free 2 bottles of mineral water
- Free scheduled afternoon tea with Balinese cakes and snacks
- Free scheduled shuttle service to Ubud Center
- A 10% discount on spa treatments. Reservation is required 1 day in advance.

The property can arrange the following services with additional charges:
- Painting, cooking, Yoga and meditation classes based on schedule
- Day tours, motorbike hire and car rental with a driver
- Morning trekking to rice fields based on the schedule requested (optional)
- Making Balinese coconut leaf craft based on the schedule requested (optional)
- Making Balinese Canang Sari offerings based on the schedule requestedPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for Rp 200,000 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 8 years old stay for Rp 500,000 per person per night when using an existing bed.
    Children up to and including 5 years old stay for Rp 300,000 per person per night when using an available extra bed.
    People 6 years old and over stay for Rp 500,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 139 reviews
Cleanliness: 7.86
Service: 9.33
Location: 8.87
Room Quality: 8.32
Amenities: 8.35
Value for Money: 8.31
Food and Beverage: 7.36
Overall Experience: 8.83
S
Shiho family_with_children au
7
Pros:

自然に囲まれた環境が癒された。川が流れる音が聞こえる。近くに影武者という日本食レストランがあって、インドネシア料理を食べない子供がいたので良かった。

Cons:

閑散期だった為か、部屋の床にホコリが溜まっていた。

2025-12-25 via Nuitee
D
DENISE solo_traveller gb
8
Pros:

The View and tranquility

Cons:

N/A

2025-11-20 via Nuitee
N
NGAIRE couple au
9
Lovely relaxing stay and gorgeous staff
Pros:

Our room overlooked the pool and the valley/river area. The pool was a good size.
The staff were very friendly and helpful. We couldn't fault them. They always had a big smile and wave when they saw us.
Our room was spacious, and the bed was comfortable. We stayed for 15 nights, and although the location is away from the centre of Ubud, the village of Nyuh Kuning (near monkey forest) was just perfect for us.
The village is quite lovely and has plenty of dining options.

Cons:

We were extremely disappointed with the restaurant and the quality of food. The food was average quality for the standard of accommodation.
The place is not being maintained properly. The owner needs to spend more money in maintaining a good standard all the time. We can see that the standard has dropped significantly since this was opened.

2025-10-09 via Nuitee
A
Alana solo_traveller au
1
Not for solo female travellers, and definitely not 4 stars
Pros:

Reception staff in the day time were lovely.

Cons:

I asked in advance for a late checkout and they said they couldn't because they were fully booked, yet the night that I stayed there I didn't see a single soul. When I arrived back at the hotel at 11pm there was one man smoking/asleep in the lobby and about 4 young men all lying down asleep on the couches. As a solo female traveller I did not feel safe here. I know there was no one else in the hotel rooms nearby mine because all night every single balcony light stayed on, however if there had been patrons then they would have to turn them off to go to sleep or there would be too much light coming through under the curtain to sleep.

2025-10-06 via Nuitee
F
Faye solo_traveller au
8
Very good value for money
Pros:

It was right next door to the ubud yoga centre which was my reason for the trip
The staff were so friendly and helpful

2025-09-20 via Nuitee
G
Gary couple gb
4
Pros:

The staff were very kind and helpful.
Arranged taxis each day.

Cons:

The whole place looked lack lustre and in need of refurbish
Nothing like the website photos
. Door missing from wardrobe
. Toilet seat really dirty
. Seats on balcony grubby
. Parasols at pool really dirty
. Restaurant had no atmosphere; table cloths were grubby, lamp shades filthy.
. Food at breakfast was poor standard
. Aircon leaking
. Plug sockets loose

2025-09-10 via Nuitee
C
campbellmark321 Couples au
10
Very relaxing!
Pros:

Lovely accommodation, staff, food, location very enjoyable time! Quite secluded inside the hotel, as opposed to the traffic outside. Lovely infinity pool overlooking the river - loved the gardens. Would recommend to my family.

2025-08-15 via Tripadvisor
P
Pol couple au
9
2025-08-14 via Nuitee
J
Jacqueline extended_group au
7
The staff were lovely and the views were beautiful
Pros:

Gorgeous views from balcony with comfortable seating. Hotel and restaurant staff were absolutely lovely and happily assisted with taxis and other requests. Staff presented beautiful birthday gift on my last day.

Cons:

The rooms are spacious and clean, however the hotel is looking quite run down and is need of some basic maintenance in rooms, lobby, pool and garden areas.

2025-08-09 via Nuitee
A
AndyT family_with_children gb
9
Very happy with the Hotel, its staff, its super location etc. THANK YOU
Pros:

Loved the gardens, pool, and green spaces, it ensured a lot of birds, bats and creepy crawlies all friendly.

Staff were attentive super friendly and did a great job

Cons:

I appreciate its small hotel, but a basic gym and "proper" spa would really make a difference, there appear to be available rooms / spaces.

2025-08-01 via Nuitee
C
chanelle couple gb
7
Pros:

A lovely place for a good price. Very friendly staff and nice pool with wonderful view.

Cons:

The food was not very good.

2025-07-27 via Nuitee
R
Roman extended_group uz
10
Pros:

Очень приветливый и хороший персонал, классный вид! Советую

2025-07-14 via Nuitee
A
Aliaga family with young children au
10
Exceptional
2025-07-02 via Nuitee
F
Finlay young couple au
8
Very good
Pros:

Gardens
River view
Comfortable bed
Great service

Cons:

Food was average

2025-06-28 via Nuitee
M
Mahmoud group sa
10
Exceptional
2025-06-21 via Nuitee
K
Kayla family with young children au
8
Great value for money. Great location. Super friendly and helpful staff.
Pros:

Great location, super spacious rooms and very friendly staff. Pool is lovely and view looking over the narrow river makes you feel like you are in the jungle.

Cons:

Property is old. Hot water takes ages to warm up and the bathroom was a little smelly.

2025-06-08 via Nuitee
J
Jessica partner
8
Pros:

We loved our stay at Labak river, the rooms are very clean, the view of the pool over looking the river is just what we were looking for. We just wish that the pool bar was up and running and the restaurant was a little nicer. For the price we paid though we were very happy with the experience. I loved the comfy daybed on the balcony. We had the room right above the pool and would say it would be the best room in the hotel. If there restaurant above the pool and the pool bar service was up and running we would definitely stay here again.

2025-06-05 via Nuitee
M
Mark family with young children ph
10
Exceptional
2025-05-14 via Nuitee
B
Bhishma young couple au
7
Good
2025-04-29 via Nuitee
R
Remya family with young children au
6
Pleasant
Pros:

Location was ok

Cons:

Nil

2025-04-28 via Nuitee