Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great views
Friendly staff
Spacious apartments
Excellent service
Cons:
Cold pool water
Difficult parking access
Safety concerns crossing roads

Categories

Cleanliness
9.36
Guests mentioned the place was super clean and well maintained.
Service
9.83
The staff was described as amazing, friendly and always responsive to guests' needs.
Location
8.37
Location is good, but there were safety concerns when crossing roads near the hotel.
Room Quality
8.82
The apartments were spacious and well-furnished, although some had AC issues.
Amenities
8.35
The rooftop pool and bar were praised, but the lack of a jacuzzi was noted.
Value for Money
8.81
Generally considered good value for the amenities and service provided.
Food and Beverage
8.36
Prices at the pool bar were noted as high.
Overall Experience
9.33
Most guests reported an amazing experience, strongly recommending the property.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:51

Property Description

Luxurious Accommodation with Stunning Views
Maxwell Residences at SOHO, located in Puerto Vallarta, offers air-conditioned rooms with modern amenities and breathtaking sea views from private balconies. Guests can enjoy the outdoor pool, fitness center, and bar, along with free WiFi and concierge service.
Convenient Location and Nearby Attractions
The property is conveniently close to popular beaches like Los Muertos Beach and Amapas Beach, perfect for a relaxing day by the ocean. Explore nearby attractions such as Conchas Chinas Beach and the Puerto Vallarta International Convention Center.
Exceptional Services and Transportation
With private parking, an ATM, and a paid airport shuttle service, Maxwell Residences at SOHO ensures a hassle-free stay for guests. Experience luxury and convenience during your visit to Puerto Vallarta.
Book now for an unforgettable stay at Maxwell Residences at SOHO!

Important information:

Pets are allowed in select room types with an extra fee of $80 USD. Contact us to confirm if the room type you want to book qualifies.

Reception is open until 8:00pm. Late check-ins after 8:00 PM incur a fee of $500 MXN ($30 USD), payable in cash upon arrival. Kindly inform us if your arrival will be after 8:00 PM so we can coordinate your arrival. Otherwise access will be denied.

Only registered guests may use the amenities, and visitors are strictly prohibited in common areas. The maximum occupancy per unit is four people, including children aged two and older. This policy is strictly enforced. Additionally, wearing the provided bracelet is mandatory throughout the property.

Food and drinks are not permitted to be brought to the pool area. There is a bar and restaurant on site where food and drinks can be purchased.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 17 years old stay for US$25 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 176 reviews
Cleanliness: 9.36
Service: 9.83
Location: 8.37
Room Quality: 8.82
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 8.36
Overall Experience: 9.33
E
Ehsan • extended_group • us
9
2026-02-14 • via Nuitee
J
Joel • extended_group • mx
9
Pros:

El departamento y servicio de excellente calidad.

Cons:

Las toallas de baño me causaron ALERGIA en la piel, seguramente por el tipo de detergente.

2026-01-30 • via Nuitee
E
Elsa • couple • us
10
The most amazing relaxing getaway ever!
Pros:

Amazing view and great service from all the amazing staff 300% recommend!!!

2026-01-19 • via Nuitee
G
Gabriela • couple • us
5
Just ok
Pros:

The apartment was gorgeous!! The view breath taking!

Cons:

The main attraction for me was the pool and I was soooo looking forward to enjoying it. But the water was sooooo cold and I was shocked that it was not heated. This definitely is a deal breaker for me.

The location - the crossing of the road to get to the restaurants and the Malecon needs major improvement. Crossing the road is soooooo dangerous as the road that needs to be crossed is a major road and there is no light or even a path to cross it.

2026-01-19 • via Nuitee
A
ANDRE • couple • us
5
Pros:

The location was beautiful, the actual hotel is very nice. The view was the best, the pool was very nice but not family friendly... Carlos our concierge was the best, he tried very had to keep us happy and sent us a lot of information about Puerto Vallarta..

Cons:

Some of the staff were not friendly, the rooms were very dirty. I left a tip for the house keeper and she didn't do nothing. The bedcover were all stained, showers dirty and sofas and carpets smelled like pets. Very disappointing

2026-01-12 • via Nuitee
A
Adriaan • couple • nl
6
Erg mooi maar niet comfortabel
Pros:

Prachtig zwembad en de het appartement was goed

Cons:

Heel veel herrie vooral als de balkon deuren open staan kun je elkaar niet meer verstaan
Geen handdouche erg onhandig!
De conciërge beloof van alles en uiterlijk na 5 minuten te reageren op je bericht. Maar hij doet niets er gebeurt niets of zeer traag er was in het begin geen wifi en de koffie machine heeft het nooit gedaan ondanks alle beloftes
We hebben een 4 pers app en we zijn met z’n 2e. Als je vrienden wilt meenemen naar je appartement na 12 uur mag dit niet meer! Dat is in een uitgaan gebied niet wenselijk. Alleen als je dan geld geeft kan in eens alles
Pure corruptie

2026-01-08 • via Nuitee
C
Clint • extended_group • us
3
2026-01-03 • via Nuitee
Y
Yves • couple • ca
6
Nice place very noisy to sleep in the condo apt located facing the street
Pros:

Roof top pool amazing
The look of the apt is nice

Cons:

Very noisy in the apt because of the cars on the street the apt is located on the 4 th floor
Also noisy from the hallway it’s not isolated for the noise at all
Lost power twice

2025-12-24 • via Nuitee
D
Doug • couple • ca
5
Would not stay at this location again.
Pros:

Infinity pool
Laundry in suite

Cons:

Very very noisy on deck as property sits next to hwy 200 on a hill.
Multi elevators is bizarre.
Address of building makes it impossible to find building. Our taxi delivered us to back of building as per address on website where there is no signage to get into building. A local told us property is SoHo Residences and main entrance is on hwy 200.
Pool music too loud and drinks are over priced and very poor quality. Ridiculous that rules do not allow you to bring own drinking water or snacks to pool.
Elevators stopped working twice due to power outage meaning you have a lot of stairs to climb.
Booking.com should require listing to say SoHo Residences and not Maxwell Collections as Maxwell Collections are a property management company and not a physical building.

2025-12-22 • via Nuitee
C
Charles • couple • kr
8
Good location, great pool and amenities. Friendly staff, guest rules are not great and the prices at the rooftop bar are
Pros:

The apt was nice and clean, the pool and it’s stunning views was the main start and draw. The staff are friendly.

Cons:

The prices at the pool bar are too high, you hardly saw anyone dining or eating because of the prices. I even heard other guests talking about it at the pool, which is a missed opportunity. They should at least do a happy hour. The guest policy is but too strict as well. If I’m paying for a whole condo that has the capacity for 4 guests when I booked it then I should be able to have a guest spend the night with me, it felt like a boarding school. The washing machine only works on certain settings and was not warned about prior to. Guac and chips and the chips came in a plastic wrapper they, weren’t even fresh or served in a basket/plate just handed to me in their wrapper.

2025-12-20 • via Nuitee
K
Kelsey • couple • us
10
Pros:

I had a wonderful stay at this hotel. The room was clean, comfortable, and well-maintained, with a great view and reliable Wi-Fi. The staff were friendly and helpful from check-in to check-out, making everything smooth and welcoming. The location was convenient, close to shops and restaurants. I would happily stay here again and highly recommend it.

2025-12-19 • via Nuitee
N
Nicole • couple • ca
9
2025-12-18 • via Nuitee
N
Noemi • extended_group • gb
9
Great place, I would love to come back
Pros:

Everything!!! Such an incredible place! Very comfortable, clean and beautiful! Great apartment, and beautiful common areas. I also loved the gym which was stunning, full equipped and super clean.

Cons:

Everything was good.

2025-12-15 • via Nuitee
M
Michael • couple • us
9
Pros:

Privacy

Cons:

Traffic noise

2025-12-10 • via Nuitee
B
Berenice • family_with_children • us
7
Pros:

beautiful room, beautiful view from the pool, and the design of the apartment was very nice, and very spacious

Cons:

I was not aware that it was located in the romantic zone. Pool hours wish they were extended, very strict on children staying at the hotel, I also found hair in the bathroom shower

2025-12-10 • via Nuitee
J
Juan Ernesto • couple • mx
9
It was amazing, I will stay in the same place next time!
Pros:

Customer service, the rooftop and the view

Cons:

If you have a car, it is quite complicated to get out of the parking lot, because you need to call every time to the front desk to open the gates

2025-12-03 • via Nuitee
A
Aaron • solo_traveller • ca
10
2025-12-03 • via Nuitee
R
Robert • solo_traveller • us
9
Upscale Spacious Luxury.
Pros:

The apartment was spacious in a good location with a great view and a large balcony. Designed well with comfortable upscale modern style furnishings. Rooftop pool was stunning with decent food, bar and a wonderful accommodating staff. View obviously beautiful.

Cons:

I would have been overjoyed if there was a jacuzzi or spa on the roof to go with the infinity pool . No hot tub.

2025-10-27 • via Nuitee
E
elisenda • couple • us
10
2025-10-17 • via Nuitee
K
Krista T. • partner
10
Pros:

Big rooms, clean, they have everything

2025-10-12 • via Nuitee