Waterfront Insular Hotel Davao

Hotels
7.3 (609 reviews)
Lanang , Davao City , ph

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Spacious outdoor area
Friendly staff
Great natural ambiance
Cons:
Cleanliness issues
Outdated facilities
Poor customer service

Categories

Cleanliness
6.01
Multiple reviews mention cleanliness issues, especially with room quality and pool maintenance.
Service
7.98
Mixed reviews; while some praised the staff, others noted poor customer service responsiveness.
Location
8.52
The location was described positively, emphasizing its natural surroundings.
Room Quality
6.97
Mention of outdated rooms and recurring issues with room conditions.
Amenities
6.5
Amenities were noted as lacking, specifically the need for an upgrade in the pool and fitness center.
Value for Money
6.96
Some reviews criticize the value given service and quality shortcomings.
Food and Beverage
7.51
General sentiment on food options being limited, but not overtly criticized.
Overall Experience
7.98
The overall experience was mixed; some found it good while others were quite dissatisfied.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:54

Property Description

Luxurious Accommodation
Experience comfort and style at Waterfront Insular Hotel Davao with air-conditioned rooms featuring modern amenities including flat-screen cable TV, safety deposit box, and minibar. Enjoy the private balcony in each room for a relaxing view of the pool.

Dining Options
Indulge in a variety of culinary delights with 5 dining options at the hotel. From a breakfast and lunch buffet at Cafe Uno to freshly grilled seafood at La Parilla, there's something for every palate. Don't miss out on the karaoke fun at Vinta Bar!

Relaxation and Recreation
Unwind by the outdoor pool with natural landscape views or stay active at the fitness centre. With free WiFi throughout the property, convenient airport shuttle services, and proximity to key attractions, your stay at Waterfront Insular Hotel Davao promises to be memorable.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 7 years old and over stay for ₱ 1,200 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.3
Based on 609 reviews
Cleanliness: 6.01
Service: 7.98
Location: 8.52
Room Quality: 6.97
Amenities: 6.5
Value for Money: 6.96
Food and Beverage: 7.51
Overall Experience: 7.98
T
Truls • family_with_children • no
4
2026-05-03 • via Nuitee
A
Anna • couple • ph
8
2026-04-29 • via Nuitee
R
Richard • solo_traveller • us
1
Rip off
Pros:

Beautiful grounds

Cons:

They charge my 2 nights for one night .87 dollars. That's expensive for Philippines. I seen the first pending charge at check in. Then they told me to pay again. They tried to argue the first charge was security and would be refunded. It didn't. I just checked.

2026-04-22 • via Nuitee
N
Nicholas • solo_traveller • gb
8
2026-04-20 • via Nuitee
J
Jose Riis • solo_traveller • us
9
Pros:

Location, very convenient.

Cons:

The beds could be better, it needs a refresh.

2026-04-14 • via Nuitee
Y
Yvonne • solo_traveller • ie
6
Pros:

The garden and pool area is lovely

Cons:

The bedrooms and bathrooms could do with an upgrade.

2026-04-14 • via Nuitee
D
Denise • couple • ie
5
Pros:

The grounds of the hotel are lovely but the rooms need upgrading

2026-04-13 • via Nuitee
H
Hennessy • solo_traveller • ie
8
Pros:

I liked the staff very friendly

Cons:

The facilities were very old. I found prices on the complex very expensive
The hotel really needs to be updated

2026-04-13 • via Nuitee
P
patrick • solo_traveller • us
9
2026-04-12 • via Nuitee
A
Alan • solo_traveller • ie
3
It is a shame how poor the bedrooms were. The staff were nice but let down by basic facilities
Pros:

The grounds were nice

Cons:

Very out dated, the rooms were rough. Poor lighting system. Rooms full of flys and bugs, no balcony. Fridge old, very loud, air conditioning poor and very loud also. Towels didn’t smell great. All the bed rooms could do with revamping. Bar/ food closed at 10

2026-04-11 • via Nuitee
R
Rhoselanni • family_with_children • us
9
It’s was a great experience I will come back again and recommend with family and friends.
Pros:

The hotel area and landscaping gave you a serene and tropical haven of rest and peace. Good relaxing vibes. The grounds are well maintained with beautiful picturesque sites to capture great pictures. Great paved path walk for early morning brisk walking by the seashore with great sunrise view!!The buffet was awesome with lots of variety everyday. The staff were so helpful and friendly.

Cons:

The pool was 10 feet deep all around. 3 feet from the edge of the pool and drops to the deep 10 feet, just not a relaxing way to stay in the pool unless you want to tread in the water constantly. The rooms could use an upgrade but clean and comfortable to rest and sleep. Well maintained.

2026-04-05 • via Nuitee
L
Lovella • couple • us
5
2026-04-05 • via Nuitee
M
Michelle • solo_traveller • au
10
Great location , excellent pool excellent food
Pros:

Excellent staff, best professional service , lovely food and facilities.
Best pool ever

Cons:

Everything was great

2026-04-04 • via Nuitee
M
Mercy • couple • au
10
My go to hotel when in Davao.
Pros:

When go to Davao City i always stay in Insular i always had a massage after a long flight a buffet breakfast , a nice wlak arpund the beach and a nice swim in the pool with my cocktail.

Cons:

It needs a good renovation.

2026-03-29 • via Nuitee
J
Junah • extended_group • ae
2
It’s not a cheap hotel but the service is! Will never recommend this hotel unfortunately!
Pros:

Location and breakfast

Cons:

I thought the hotel was okay, view was great breakfast was good. But why one star:
My complaints:
1. Amenities: pool was okay but you can’t use the beach as it is polluted and next to a canal so it’s only good for pictures 🤦‍♀️
2. Room: i booked in booking.com and i liked it because they have available rooms that I can choose between double bed and twin bed, ended up the hotel will decide according to what’s available upon check-in. Now we ended up with both twin beds 😕
3. Toilet: The toilet bath and the shower are very old. The shower and the faucet runs water altogether when it’s on. Total waste of water! Ends up water floods the toilet floor. Complained to maintenance.
4. Pool: we ordered drinks while swimming. We have some chips with us so we can munch and the staff said it’s not allowed and they charge corkage fee. What’s the difference between us eating that same chips when we are around the vicinity? We paid for the hotel stay, not a day pass visitors! Next, after our swimming, they didn’t allow us to take the pool towels to our room so I ended up walking to my hotel room, wet and in a bikini. What a service!

2026-03-29 • via Nuitee
H
Heinrich • couple • us
8
Pros:

Very beautiful scenery and a comfortable place to stay.

Cons:

Outdated rooms

2026-03-26 • via Nuitee
W
Wolfgang • family_with_children • ae
9
Will come again
Pros:

Very good staff in the service

2026-03-26 • via Nuitee
A
Anna Fe • couple • ca
9
Always love our stay as long as we are in building 4
Pros:

The ambiance & the staff

Cons:

None

2026-03-23 • via Nuitee
M
maruja • couple • us
10
2026-03-20 • via Nuitee
R
Roselyn • solo_traveller • us
8
2026-03-16 • via Nuitee