Raleigh Marriott City Center

Hotels
•
Marriott Hotels & Resorts
8.9 (718 reviews)
500 Fayetteville Street , Raleigh , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Excellent service
Great location
Pleasant amenities
Cons:
High price for value
Small room sizes
Variable food options

Categories

Cleanliness
8.55
Several reviews highlight the cleanliness, but there were complaints about specific issues in the room.
Service
9.95
Most reviews praised the helpfulness and friendliness of the staff, impressively enhancing the overall experience.
Location
9.45
The hotel location received positive mentions for its proximity to various attractions.
Room Quality
7.95
Some reviews pointed out issues like small room sizes and issues with amenities.
Amenities
8.95
Overall good amenities with no major complaints, although some guests expected more.
Value for Money
8.45
Value was questioned by some due to pricing versus what was offered, prompting lower ratings.
Food and Beverage
8.95
The restaurant and food quality were often praised, with diners enjoying the selections offered.
Overall Experience
8.95
A positive overall experience with notable service excellence, though some concerns about room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 10:53

Property Description

Luxurious Accommodations
Experience comfort and style at Marriott Raleigh City Center with spacious rooms equipped with 55" TVs, en suite bathrooms, and work desks. Enjoy on-demand Netflix and Hulu TV for your entertainment needs.

Top-Notch Amenities
Relax and rejuvenate in the pool and hot tub, stay connected with free WiFi, and make use of the 15,119 sq ft of meeting space. Keep up with your fitness routine at the Peloton-equipped fitness center.

Exceptional Dining
Indulge in contemporary Southern cuisine at Rye Bar and Southern Kitchen, and savor signature cocktails at Rye Bar. With on-site dining options, your culinary desires are sure to be satisfied.

Book now to experience the perfect blend of luxury and convenience at Marriott Raleigh City Center.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 15 per day.

Location

Guest Reviews

8.9
Based on 718 reviews
Cleanliness: 8.55
Service: 9.95
Location: 9.45
Room Quality: 7.95
Amenities: 8.95
Value for Money: 8.45
Food and Beverage: 8.95
Overall Experience: 8.95
N
Nicole • extended_group • us
4
2026-02-11 • via Nuitee
R
Roxanna • family_with_children • us
10
Pros:

Loved the location and our stay at the Marriott.

2026-01-20 • via Nuitee
B
Brandon • solo_traveller • us
10
2026-01-20 • via Nuitee
B
Bobby • solo_traveller • us
3
Very disappointed.
Cons:

I reserved and paid for 2 nights in a room with a king size bed. When I checked in late the first evening I was given a conference room with a foldout couch to sleep on. When went back to complain, I was told that I was assigned to that room and that no other room was available. Then, the night manager came out and told me that if I accepted that room I would be moved to another room for the next night and that I would receive a “substantial refund “.
Still waiting on that refund.
The first night was miserable. The mattress was about 4 inches thick and I could feel the metal frame underneath it.
That will certainly be my last stay at that hotel.

2026-01-19 • via Nuitee
M
Mendoza • couple • us
10
2026-01-19 • via Nuitee
B
Bentley • solo_traveller • gb
10
2026-01-19 • via Nuitee
A
Arcadio • couple • us
10
2026-01-19 • via Nuitee
J
Julie • family_with_children • us
10
2026-01-19 • via Nuitee
D
David • family_with_children • us
7
Pros:

I like the design and spaciousness of the building. I enjoyed the hospitality, or stewardship from the staff.
I liked the size of the rooms because I feel it helped control the desired temperature.
I liked being on the 12th floor, just the elevation and to look out the windows. Great viewing, scenery.
Nice fitness center.

Cons:

We had a double queen bedroom, and one of the beds should be replaced. The bed with the mattress next to the window popped and felt weird to my roommate.
The room with the pool was very hot and stuffy, and the water was very warm too. We wanted to swim but it appeared like it would be too much like work versus relaxing and enjoying. Maybe an industrial fan could help, idk.
But the place is nice, really nice.

2026-01-19 • via Nuitee
J
JoAnn • couple • us
10
It went beyond our expectations
Pros:

The staff was very helpful. The room was very clean and comfortable. It was easy for us to attend an event at The Raleigh Convention Center.

2026-01-19 • via Nuitee
A
Alafeya • family_with_children • us
9
2026-01-15 • via Nuitee
K
Kayla • family_with_children • us
8
2026-01-15 • via Nuitee
N
Norberto • couple • us
10
2026-01-14 • via Nuitee
P
Prentiss • couple • us
10
2026-01-13 • via Nuitee
M
Mayra • family_with_children • pr
10
Pros:

Lo centrico que se encuetra el Hotel, comodo elegante y limpio

2026-01-12 • via Nuitee
J
Johntee • couple • us
10
2026-01-11 • via Nuitee
6
65aidanm • Business
10
Fantastic front desk service
Pros:

Had a fantastic introduction to this hotel with great front desk service from Caleb, he went above and beyond to recommend nearby restaurants and activities as we were from out of town. Great location and a great downstairs bar to relax in

2026-01-10 • via Tripadvisor
D
Dominique • extended_group • us
10
2026-01-09 • via Nuitee
D
Devito • family_with_children • us
10
Great!
Pros:

It was very clean snd the restaurants are great

Cons:

Nothing

2025-12-30 • via Nuitee
J
Jayme • couple • us
10
2025-12-25 • via Nuitee