Quinta del Rey Hotel

Hotels
•
KAO
9.4 (237 reviews)
Paseo Tollocan Oriente 500 , Toluca , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Charming ambiance
Cons:
High restaurant prices
Deposit return concerns
Limited room amenities

Categories

Cleanliness
9.34
Most reviews indicate cleanliness was satisfactory, but some concerns were raised about the pillow and mattress comfort.
Service
10
Overall positive remarks about the attentiveness and friendliness of the staff, though there were isolated incidents of poor service.
Location
10
Many reviews praised the location, calling it tranquil and convenient.
Room Quality
9.34
Some reviews appreciated the room, but concerns were raised about the lack of appliances like a coffee maker and microwave.
Amenities
9.34
The amenities are generally well-regarded, but some expected features like coffee makers were missing.
Value for Money
8.34
Concerns about high restaurant prices and the absurd deposit policy impacted perceptions of value.
Food and Beverage
8.84
Although breakfast and bar service were appreciated, there were suggestions for improvement.
Overall Experience
10
Despite some issues, the overall sentiment is very positive with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:38

Property Description

Luxurious Accommodations with Garden Views

Indulge in Relaxation: Enjoy the indoor swimming pool, spa with hot tub, and games room for ultimate leisure.

Charming Colonial Design: Immerse yourself in the beauty of Mexican craftwork, explore the antiques museum, and visit the quaint chapel.

Culinary Delights: Savor local and international cuisine at Carruaje Restaurant, known for its Viennese desserts, and unwind at the bar with a game of billiards.

Experience the beauty of Toluca at Quinta Del Rey Hotel. Book your stay now for a memorable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 9 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.4
Based on 237 reviews
Cleanliness: 9.34
Service: 10
Location: 10
Room Quality: 9.34
Amenities: 9.34
Value for Money: 8.34
Food and Beverage: 8.84
Overall Experience: 10
P
Patricia • couple • mx
10
UN FIN DE SEMANA EXCELENTE
Pros:

"TODO" el lugar es hermoso
el restaurante muy bonito con una excelente atención
TODO MUY BIEN

2026-03-20 • via Nuitee
A
Annette • family_with_children • de
8
Pros:

Großes Zimmer, sauber, etwas in die Jahre gekommen.

2026-03-07 • via Nuitee
G
Guadalupe • couple • us
10
A very Zen place.
Pros:

This property looked like an Hacienda with lots of detailed charm. Staff was friendly and always helpful. Very clean all throughout the Hotel. The garden was so beautiful and we even got to go to the chapel.the restaurant was delicious, a bit pricey, but worth it.

2026-03-04 • via Nuitee
G
Guadalupe • extended_group • us
10
2026-03-04 • via Nuitee
G
Guadalupe • couple • us
10
2026-03-04 • via Nuitee
A
ANA • family_with_children • mx
9
Pros:

Good location. Clean.

2026-02-27 • via Nuitee
D
Daniel • extended_group • ca
9
2026-02-24 • via Nuitee
H
Hector • family_with_children • mx
10
Pros:

Todo es nuestro lugar favorito

2026-01-31 • via Nuitee
P
Phil Cunningham • couple • gb
8
Pros:

Lunch at the restaurant was excellent. Room and facilities very nice. Good access for airport

Cons:

Restaurant closed at 8pm so had to eat elsewhere

2026-01-29 • via Nuitee
L
Luis Manuel • solo_traveller • mx
8
Buena
Pros:

El desayuno genial

Cons:

Muy complejo adquirir conexion wifi.

2026-01-20 • via Nuitee
C
Carlos • couple • mx
10
Pros:

Excelentes instalaciones, excelente la temperatura del agua de la alberca

2026-01-19 • via Nuitee
J
Juan Octavio • couple • us
8
Pros:

Ubicación

Cons:

Todo bien

2026-01-19 • via Nuitee
P
Pasquale • solo_traveller • it
6
Pros:

Camera colazione

Cons:

Freddo in camera

2026-01-18 • via Nuitee
D
Denisse Gabriela • couple • mx
10
Pros:

excelente

2026-01-15 • via Nuitee
M
Marianne • extended_group • ch
10
Classic hotel in Toluca
Pros:

What a classic hotel with an attention to detail in its design and decoration. Our junior suite and standard King rooms were very quiet and comfortable. The restaurant staff was very attentive to our dietary requests.

Cons:

Some people in the reception could have been more proactive. We wanted to go to the Nevado de Toluca. He finally arranged a driver and when we arrived, the trails were closed due to an accident that happened a while ago. This is the major site in the area. Surely someone could have known this and spared us a 5 hour round trip drive and 1700 pesos. I count on my hotels and drivers to know what’s going on.

2026-01-09 • via Nuitee
F
Frontan • family_with_children • mx
10
Pros:

La limpieza , decoración, el personal muy atento

Cons:

El precio de los alimentos del restaurante muy caros

2026-01-06 • via Nuitee
A
Arturo Alejandro • family_with_children • mx
10
Pros:

Todo, calidez, confort, el trato del personal, son muy atentos.
Las instalaciones excelentes

2025-12-20 • via Nuitee
E
Escalona • family_with_children • mx
10
Pros:

Las instalaciones y decoraciones son hermosas.

Cons:

Losl precios en el restaurante son excesivos.

2025-12-06 • via Nuitee
B
Bridget • solo_traveller • us
10
I absolutely loved my stay and wish it could have been longer. I will definitely return.
Pros:

The breakfast was average. Plates should be heated when serving warm food. Coffee could be better. Service was great with very friendly and attentive staff. View of the garden and ambiance in the restaurant was perfect. The soft background music made for a relaxing way to start the morning. The bar was very nice where I enjoyed a margarita and cappuccino. Comfortable seating and attentive staff.

Cons:

Providing a coffee maker in the room would have been very convenient. This simple improvement would be appreciated by most guests. Especially after a late check in when restaurant is closed. It should be standard for any hotel room.

2025-11-11 • via Nuitee
C
christian • solo_traveller • de
9
2025-11-08 • via Nuitee