Real de Minas Poliforum

Hotels
8.3 (1630 reviews)
Boulevard Adolfo Lopez Mateos, 2211 , León , mx

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good service
Location
Quality of food
Cons:
Cleanliness issues
Room comfort difficulties
High pricing for perceived value

Categories

Cleanliness
7.88
Mixed sentiments expressed regarding cleanliness, including mentions of humidity and maintenance issues which affected overall perception.
Service
8.85
Overall positive remarks on service quality, with many reviews highlighting the friendliness and helpfulness of staff.
Location
8.89
Multiple reviews praised the hotel's location, indicating it was a strong aspect of the overall experience.
Room Quality
7.34
Negative comments regarding room comfort and maintenance issues, leading to a lower rating.
Amenities
7.87
Some complaints about amenities like the gym and the pool area, but generally acceptable for a hotel of this tier.
Value for Money
8.33
General consensus that the pricing did not align with the quality experienced, but some felt it was acceptable.
Food and Beverage
8.88
Many praises regarding the quality of the food and beverage, especially breakfast options.
Overall Experience
8.35
General positive experience, but muddied by service inconsistencies and room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:11

Property Description

Luxurious Accommodations with City Views
Experience the charm of Leon, Mexico at Real de Minas hotel. Indulge in spacious guestrooms offering stunning city views and private bathrooms with complimentary organic amenities.

Culinary Delights at Cassia Restaurant
Savor the authentic flavors of Mexico at Cassia restaurant in Poliforum Real de Minas. Delight in traditional Mexican cuisine and enjoy the convenience of room service during your stay.

Relaxation and Recreation
Unwind by the outdoor pool surrounded by lush gardens or explore the on-site art gallery. Stay connected with complimentary WiFi throughout the hotel.

Book now to immerse yourself in the cultural richness of Leon at Real de Minas hotel.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 1630 reviews
Cleanliness: 7.88
Service: 8.85
Location: 8.89
Room Quality: 7.34
Amenities: 7.87
Value for Money: 8.33
Food and Beverage: 8.88
Overall Experience: 8.35
M
Monica • solo_traveller • mx
10
Descanso total 😌
Pros:

Todo, la vista

2026-03-21 • via Nuitee
J
Jimena • family_with_children • mx
7
Pros:

La ubicación

Cons:

Las instalaciones del baño podrían ser mejor

2026-03-21 • via Nuitee
B
Balkis Janeth • family_with_children • mx
9
Pros:

Ubicación y atención

Cons:

Poca luz en la habitación

2026-03-20 • via Nuitee
M
Matias • family_with_children • mx
7
Hotel esta bien, solo bien
Pros:

Locacion

Cons:

El hotel no se ve como en las fotos, no esta tan mal pero no se parece tanto

2026-03-20 • via Nuitee
L
LOPEZ MARTINEZ • couple • mx
10
Excelente Hotel
Pros:

La piscina esta hermosa, la ubicación excelente, enfrente de poliforum, cenca de la zona de piel

Cons:

Todo excelente

2026-03-19 • via Nuitee
H
Héctor • family_with_children • mx
10
2026-03-18 • via Nuitee
M
Medina • family_with_children • mx
5
No les gustan los niños
Pros:

La ubicación si vas a un evento a poliforum es genial

Cons:

No son tan child friendly 🥲 no los dejan jugar con pelota, no pueden pisar el pasto, permiten a las personas fumar en área de alberca y tuvimos una mala experiencia con una mujer intolerante a la infancia que nos amenazó y el personal no hizo nada, le dio la preferencia a ella

2026-03-18 • via Nuitee
P
PAOLA IVONNE • family_with_children • mx
10
Pros:

Todas las instalaciones super cómodas, buena ubicación, y excelente personal.

Cons:

Regadera del baño

2026-03-16 • via Nuitee
S
Selene • family_with_children • mx
10
Pros:

La localización y las facilidades.

Cons:

Las camas estaban un poco blandas para mi gusto.

2026-03-15 • via Nuitee
J
Juan • extended_group • mx
10
2026-03-12 • via Nuitee
M
Martìnez • family_with_children • mx
9
2026-03-11 • via Nuitee
B
Bibiana Lizethe • family_with_children • mx
9
Pros:

La tranquilidad

2026-03-09 • via Nuitee
W
Wendy • family_with_children • mx
9
2026-03-07 • via Nuitee
A
anayeli • family_with_children • mx
10
2026-03-07 • via Nuitee
S
Silvino • family_with_children • mx
10
Pros:

Todo

2026-03-05 • via Nuitee
E
Elizabeth • extended_group • mx
10
2026-03-03 • via Nuitee
J
Juan • extended_group • mx
10
2026-03-02 • via Nuitee
U
Uriel • couple • us
9
2026-03-02 • via Nuitee
Ávila Flores • family_with_children • mx
10
2026-02-28 • via Nuitee
V
Velez • family_with_children • mx
8
Pros:

Ubicación

Cons:

Mi habitación tenía moho en el baño

2026-02-28 • via Nuitee