Crowne Plaza Crystal City-Washington, D.C. by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8 (1062 reviews)
1480 Crystal Drive , Arlington , us

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Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly breakfast staff
Cons:
High parking fees
Rude service at front desk

Categories

Cleanliness
7.25
Some concerns about housekeeping and overall cleanliness.
Service
7.75
Mixed experiences, with some reports of rude behavior from front desk staff.
Location
9.25
Frequently praised for its convenient location near metro and amenities.
Room Quality
7.75
Some rooms are described as dated; however, many guests found them comfortable.
Amenities
7.25
Issues noted with the amenities provided; some guests expected more.
Value for Money
7.75
Parking costs and overall pricing in DC viewed as excessive.
Food and Beverage
8.75
Breakfast service received positive feedback; variety and quality deemed satisfactory.
Overall Experience
8.25
Generally positive with notable concerns about service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:16

Property Description

Luxurious Amenities
Experience luxury at Crowne Plaza Crystal City-Washington, D.C. with its on-site restaurants, fitness center, and free WiFi service. Indulge in comfort with guest rooms featuring a 43-inch flat-screen TV.

Convenient Facilities
Equipped with a mini-refrigerator and a coffee maker, the accommodation ensures convenience for guests. Start your day right with a delicious breakfast at The Veranda Café and enjoy dinner in a cozy pub atmosphere at Potomac Social Tavern.

Coffee Lover's Paradise
For coffee enthusiasts, the hotel boasts an on-site Starbucks coffee house, perfect for a quick pick-me-up or a relaxing beverage. Book your stay now and elevate your travel experience at Crowne Plaza Crystal City-Washington, D.C.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 44 per day.

Location

Guest Reviews

8
Based on 1062 reviews
Cleanliness: 7.25
Service: 7.75
Location: 9.25
Room Quality: 7.75
Amenities: 7.25
Value for Money: 7.75
Food and Beverage: 8.75
Overall Experience: 8.25
T
Tonya • couple • us
8
2026-01-30 • via Nuitee
R
Reyhaneh • solo_traveller • us
6
2026-01-30 • via Nuitee
T
Troy • couple • us
10
2026-01-29 • via Nuitee
G
Garret • couple • us
7
A convenient location.
Pros:

Locality

Cons:

Some of the outlets did not work.

2026-01-28 • via Nuitee
E
Eugene • solo_traveller • us
8
Pros:

Great location

2026-01-20 • via Nuitee
F
Fantasia • solo_traveller • us
8
2026-01-20 • via Nuitee
L
Lora • solo_traveller • us
8
Greatly located, clean hotel
Pros:

Location; security (had to swipe room key to use elevator to rooms); quiet and clean; conveniently located to restaurants, metro station; CVS and Whole Foods.

Cons:

No microwave in room-friend booked same room type and had microwave; bed was too high, struggled to get into it.

2026-01-20 • via Nuitee
A
Anthony • couple • us
10
2026-01-19 • via Nuitee
H
Haskell • solo_traveller • us
1
Never again
Pros:

Othing

Cons:

Staff. Getting barged in on when I was in bed with no apology

2026-01-19 • via Nuitee
M
Marcel • extended_group • nl
7
Goed
Pros:

De kamer en het ontbijt.

Cons:

Er was een drukke conferentie in het hotel.

2026-01-19 • via Nuitee
H
Hanafi • solo_traveller • dz
7
Agréable
Pros:

L'emplacement pas loin du métro et des restaurants.
L'hôtel était également calme et les équipements de bonne facture.

Cons:

Les ascenseurs étaient lents, parfois non opérationnels.

2026-01-19 • via Nuitee
N
N'yjohna • couple • us
10
2026-01-19 • via Nuitee
H
Herb • couple • us
10
2026-01-19 • via Nuitee
V
Vilas • family_with_children • in
10
Good hotel, excellent staff
Pros:

The breakfast was excellent.

Cons:

No water bottles in the room. I had to buy from either their tuck shop which was expensive and then got it from walmart. Not great when you stay for 6 days.

2026-01-19 • via Nuitee
B
Bruna • solo_traveller • de
4
Mehr schlecht als recht, für den Preis viel zu teuer. 
Pros:

Das Personal und das Bett.

Cons:

Die Aussicht war schlecht und es war sehr laut in der Nacht. Und dann war mein Zimmer in der Nähe vom Aufzug. Die Ausstattung der Möbel ist alt. Das Bast wirkt am Anfang schön, aber dann, wenn man mal länger Zeit darin verbringt, ist es nicht mehr so gut. Und die Klimaanlage konnte man nicht einstellen. Sehr schade, es war zu kalt. Für eine Nacht okay. Die Zimmer brauchen ein Upgrade.

2026-01-16 • via Nuitee
A
Ana • couple • au
7
Good but they need to fix the lift
Pros:

It was close to shops, it had a shuttle bus and the station was relative close

Cons:

They are having issues with the lift and took some days at least 10 to 20 min just waiting for the lift

2026-01-16 • via Nuitee
P
Patrick • solo_traveller • us
10
2026-01-14 • via Nuitee
F
Faizmamadova • couple • us
4
2026-01-07 • via Nuitee
T
Ton • family_with_children • nl
7
Pros:

Location was nice

2025-12-26 • via Nuitee
J
Jean • solo_traveller • us
8
2025-12-22 • via Nuitee