Best Western Abbots Barton Hotel

Hotels
•
Best Western
8.4 (1992 reviews)
36 New Dover Rd , Canterbury , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Cons:
Noisy rooms
Breakfast issues
Cleanliness concerns

Categories

Cleanliness
7.68
Multiple reviews mentioned cleanliness but also highlighted issues with bathrooms and dirtiness.
Service
9.15
Consistently mentioned as friendly, helpful and attentive.
Location
9.19
Frequent positive comments about the location being close to town and accessible.
Room Quality
8.14
Rooms were described as comfortable, but there were mentions of noise and needed updates.
Amenities
8.17
Amenities were generally good, with some complaints about the breakfast service.
Value for Money
8.63
Perceived good value for the price, but with room for improvement.
Food and Beverage
7.68
Breakfast received mixed reviews, with some positive aspects but also complaints about service.
Overall Experience
8.55
Positive overall sentiment with a plan to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:45

Property Description

Elegant Rooms and Scenic Gardens
Nestled in 2 acres of landscaped gardens, Abbots Barton Hotel offers elegant rooms with free Wi-Fi, just a stone's throw away from Canterbury Cathedral.

Convenient Location and Modern Amenities
Situated outside Canterbury center, the hotel is a short walk from St Lawrence Cricket Ground and a quick drive to Dover Ferry Terminal. Each bright room is uniquely decorated and equipped with a flat-screen TV and modern bathroom.

Delicious Dining Options
Although our restaurant and bar are currently under refurbishment, indulge in our light room service menu featuring handcrafted artisan pizzas. A delightful treat to complement your stay.

Book your stay at Abbots Barton Hotel for a charming retreat amidst lush gardens and top-notch hospitality.

Important information:

Please note that the bedrooms at this property are not wheelchair accessible.

Please note that parking spaces can be limited at certain times. For information and maps for other local car parks, please visit reception or contact the property in advance using the details on the Booking Confirmation.

Please note that the elevator will be unavailable.

Please note that the pre-authorization charge will be returned to the guest following check-out. It may take some time for it to appear in the guest's account.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 1992 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 8.14
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 7.68
Overall Experience: 8.55
A
Alexander • solo_traveller • gb
9
2026-03-07 • via Nuitee
G
Grace • family_with_children • gb
8
2026-03-06 • via Nuitee
I
India-Rose • couple • au
8
2026-03-06 • via Nuitee
N
Neil • couple • gb
6
Nice enough hotel but stay clear of Family rooms !
Pros:

Location was great and provided a short walk into Canterbury.

Hotel is going through some renovation work and the new areas look nice.

Bed was comfortable and bathroom was very clean.

Cons:

Was dissapointed with the 2nd night when the room next to ours which had been empty the night before were banging and shouting until 2am. When we talked to reception about this we were told that's because its the family room !!!

One other thing would have been nice is to be informed you have to ask for your room to be cleaned / new towels.

2026-03-05 • via Nuitee
R
Robert • solo_traveller • gb
7
2026-03-05 • via Nuitee
M
Michael • couple • gb
7
Did what we wanted for a short visit.
Pros:

Staff were excellent. First room had issues, but the staff swapped us to a another room which was fine. Location for getting into Canterbury was good (on bus route).

Cons:

Hotel was still being re-furbed, so no dining room.

2026-03-04 • via Nuitee
M
Meghla • couple • gb
7
2026-03-04 • via Nuitee
J
Jayne • couple • gb
10
Pros:

Modern, clean rooms and bathroom. Great location. Car park on site.

Cons:

N/A

2026-03-04 • via Nuitee
H
Harrison • couple • gb
8
Pros:

The history, staff very friendly. Bed was comfortable.

Cons:

Room was very hot.

2026-03-02 • via Nuitee
M
Marcus • couple • gb
8
Best Western Barton Abbotts is a good functional hotel within easy walking distance of Canterbury.
Pros:

Location, dog friendly, building with character, modern lobby and bar, engaged staff.

Cons:

Breakfast food smells pervading the hotel common areas (up to 3rd floor); b’fast juices made with concentrate; weak coffee.

2026-03-01 • via Nuitee
N
Nigel • family_with_children • gb
10
2026-03-01 • via Nuitee
F
Franciscus Gerrit Jan • extended_group • nl
9
2026-02-28 • via Nuitee
A
Alan • family_with_children • gb
8
2026-02-28 • via Nuitee
R
Richard • couple • gb
10
Can't wait to go back
Pros:

The room was out of this world amazing shower , the breakfast was very taste and great options

2026-02-28 • via Nuitee
W
Wim • couple • nl
8
Pros:

Loopafstand van centrum

2026-02-27 • via Nuitee
A
Ankush Kumar • family_with_children • in
10
2026-02-26 • via Nuitee
J
James • couple • gb
9
Friendly staff, clean, spacious, dog friendly, and close to the centre - will definitely stay again
Pros:

We had a lovely weekend. The staff were lovely, the room clean and large, dog friendly, and 10 minutes walk from the centre (depending on how fast you walk). We didn't have breakfast as we had other plans, but it smelt good :) We'd definitely stay again!

Cons:

A fridge in the room to store or doggo's food would have been a bonus, but not the end of the world (we just kept it on the window sill).

2026-02-26 • via Nuitee
M
Manon • family_with_children • fr
7
2026-02-25 • via Nuitee
P
Pasha • couple • gb
10
Very pleasant stay with great food and outstanding service.
Pros:

The dinner and breakfast were excellent – fresh, well prepared and nicely presented. The restaurant atmosphere was stylish and cosy. The room was very clean and well maintained. The staff were extremely friendly, attentive and always around to help.

Cons:

There was a small issue with our Booking.com reservation – the room we had booked was not available and we were given a lower category room. However, the staff handled the situation professionally.

2026-02-23 • via Nuitee
H
Helen • solo_traveller • gb
8
2026-02-23 • via Nuitee