Brentwood Aberdeen City Centre near Union Street

Hotels
Belvilla
6.3 (1767 reviews)
, Aberdeen , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Non-smoking throughout
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Damp room quality

Categories

Cleanliness
4.16
Multiple reviews noted issues with cleanliness, including dust and unpleasant smells.
Service
7.63
Staff were friendly and helpful according to several guests.
Location
8.67
The location was frequently mentioned as a pro, being convenient and near the city.
Room Quality
4.62
Consistent reports of rooms being outdated, damp, or uncomfortable.
Amenities
6.15
Basic amenities but lacking in some aspects like hand showers.
Value for Money
7.61
Guests found value in pricing, particularly when staying at a low cost.
Food and Beverage
5.16
Limited feedback on food, but guests expressed the desire for tea and coffee options.
Overall Experience
6.43
Mixed experiences with notable shortcomings affecting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 21:47

Property Description

Luxurious Accommodations

Experience the ultimate comfort at The Brentwood Hotel in Aberdeen. Each unit is thoughtfully furnished with modern amenities including a kettle, wardrobe, and a flat-screen TV. Enjoy the convenience of a private bathroom in every room, ensuring a relaxing stay.

Convenient Location

Situated just 2.6 km from Beach Ballroom and 9.6 km from TECCA, our hotel is the perfect choice for travelers looking to explore Aberdeen's top attractions. With popular sites like Aberdeen Music Hall, Cathedral of St Mary of the Assumption, and Aberdeen Library and Information Services nearby, you'll have plenty to see and do during your stay.

Complimentary WiFi

Stay connected throughout your visit with free WiFi available in all areas of the hotel. Whether you're traveling for business or leisure, our high-speed internet access ensures you can easily keep in touch with loved ones or catch up on work.

Plan your stay at The Brentwood Hotel today for an unforgettable Aberdeen experience.

Important information:

Limited free parking is available on site.

Please note that only guide dogs can be accommodated at the property.

Daily housekeeping- On requestGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 8 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for £20 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.3
Based on 1767 reviews
Cleanliness: 4.16
Service: 7.63
Location: 8.67
Room Quality: 4.62
Amenities: 6.15
Value for Money: 7.61
Food and Beverage: 5.16
Overall Experience: 6.43
M
Morven extended_group gb
9
2026-02-14 via Nuitee
J
Jason solo_traveller gb
2
The hotel needs work
Pros:

The bed and room were nice while the late checkin was nice.

Cons:

When I tried to have a shower there was no hot water available, while there was no lift and you could hear other people coming in and out of their bedrooms especially at 4 am! The staff member i interacted wiht didnt have much to say

2026-02-14 via Nuitee
V
Victor family_with_children au
8
Pros:

The staff were polite

Cons:

Nothing

2026-02-13 via Nuitee
E
Elaine couple gb
1
Traumatised
Pros:

Nothing it was awful looked great online

Cons:

Frayed carpets and blood stains say no more left after 20 minutes wouldn’t have been able to sleep.

2026-02-13 via Nuitee
S
Shaun couple gb
10
2026-02-12 via Nuitee
M
Müller family_with_children at
6
2026-02-11 via Nuitee
M
morgan family_with_children gb
10
2026-02-11 via Nuitee
J
J-lo family_with_children gb
1
Never again!
Pros:

Location

Cons:

My original booking being cancelled then subsequently booking the hotel over again at extra cost.
The hotel wasnt clean, its in serious need of repairs, security doors were never locked.

2026-02-10 via Nuitee
M
Matthew extended_group gb
1
We had to leave the room was dirty not clean and doesnt match what i booked on website.
Pros:

The bedrooms on the website. In real life it was a disaster. Please look at photo

Cons:

the bed was very dirty. When booking it looked very nice and clean. It was so dirty we could not stay at all. They didn't refund money or replied to my email. They didn't apologise for poor service,

2026-02-10 via Nuitee
T
Travis extended_group gb
1
2026-02-09 via Nuitee
G
Gray family_with_children gb
8
Pros:

Cheap

Cons:

Central

2026-02-09 via Nuitee
T
Tina family_with_children gb
8
Pros:

The hotel saved us due to cancelled northlink. It had everything in the room we needed it was clean and the staff were polite

Cons:

I unfortunately vape and my partner smokes. I didnt like going out the front of the hotel especially at night.

2026-02-09 via Nuitee
H
Hodder family_with_children gb
4
A very disappointed stay
Pros:

The location is ideal

Cons:

Broken bathroom window, ripped duvet cover, the bed itself was ripped, the duvet was very thin ( and dirty looking) and only one pillow was supplied per person

2026-02-09 via Nuitee
K
Kirsty solo_traveller gb
10
Great value for money. Lovely and clean
Pros:

The room was very spacious and clean

Cons:

There was only 1 pillow but apart from that it was excellent

2026-02-08 via Nuitee
G
Graeme family_with_children gb
8
2026-01-31 via Nuitee
D
david solo_traveller gb
10
Convenient and good value. I enjoyed the bath very much
Cons:

I had to change my travel date, it was a but of a kerfuffle but got there in the end.
Thank you for accommodating my requirement.

2026-01-31 via Nuitee
M
Melaniia solo_traveller gb
8
2026-01-30 via Nuitee
M
Mark solo_traveller gb
8
2026-01-29 via Nuitee
A
Alicja family_with_children gb
1
Very disappointed about my stay
Pros:

Location is the only positive about this hotel

Cons:

Hotel wasn’t clean starting from the reception area to the rooms. It was loud, doors banging, loud guests. Hotel room looked nothing like the one on the pictures. It says you can book breakfast, but that’s not the case, because the kitchen was being renovated, which we found out once we got there.

2026-01-28 via Nuitee
O
Owen family_with_children gb
9
Pros:

Really good value and really close to town

Cons:

Need some maintenance done but for the money not a bother

2026-01-28 via Nuitee