Meritz Hotel

Hotels
7 (1532 reviews)
Bintang Megamall, Jalan Miri-Pujut, , Miri , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location near shopping mall
Friendly staff
Cons:
Room cleanliness issues
Delayed check-in process

Categories

Cleanliness
5
Multiple comments indicate issues with cleanliness, including roaches and room smell.
Service
8
Staff are generally described as friendly and service-oriented, albeit with some delays.
Location
9
Consistently praised for its strategic location near shopping areas.
Room Quality
6.5
Mixed reviews on room quality with issues related to air conditioning and cleanliness.
Amenities
6
Amenities reported to be lacking or not well maintained.
Value for Money
7
Generally fair value due to location but impacted by cleanliness issues.
Food and Beverage
8
Breakfast is positively noted, though other facilities appear to have issues.
Overall Experience
6.5
Overall experience affected by cleanliness and service delays, but location was a point of satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:05

Property Description

Experience the best of Miri City at Meritz Hotel, just steps away from Bintang Megamall.

Convenient Location: Explore Miri City Medical Centre and Permaisuri Imperial City Mall just minutes away.

Modern Comfort: Relax in our air-conditioned rooms with flat-screen TVs and enjoy our on-site dining options.

Relax and Unwind: Take a dip in the outdoor pool or savor international cuisine at Grand Old Lady restaurant.

Book now to indulge in a delightful stay at Meritz Hotel.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

7
Based on 1532 reviews
Cleanliness: 5
Service: 8
Location: 9
Room Quality: 6.5
Amenities: 6
Value for Money: 7
Food and Beverage: 8
Overall Experience: 6.5
M
MUHAMMAD CLOVIEN • couple • bn
8
2026-03-12 • via Nuitee
H
Haji Sahak • family_with_children • bn
1
Pros:

Tenpat bagus tapi tulah penohhh !

Cons:

To all yang kan book sini think twice sebab kalau peak season kena sidai you all untuk que bilik , was waiting 3 jam untuk dapatkan bilik . Membazir masa sebab kan rush shopping atleast tak sempat shopping dapat bilik waktu kul 6petang , tunngu dari pukul 2petang.

2026-03-11 • via Nuitee
N
Nj • family_with_children • bn
10
2026-03-09 • via Nuitee
M
Mandira • couple • gb
8
Pros:

Mall next to the hotel very convenient. Reasonable price. Spacious room

Cons:

Bit outdated

2026-03-08 • via Nuitee
K
Khoo • couple • bn
8
2026-03-08 • via Nuitee
N
Norariffin • family_with_children • my
8
2026-03-07 • via Nuitee
A
Amani • family_with_children • bn
4
2026-03-07 • via Nuitee
L
Lenny • couple • bn
6
2026-03-01 • via Nuitee
S
SITI AWA • family_with_children • my
8
2026-02-26 • via Nuitee
M
Mohd • couple • my
9
2026-02-26 • via Nuitee
L
Lida • couple • bn
7
Value for money
Pros:

Near shopping mall and the room was very spacious. Nice breakfast.

Cons:

None

2026-02-23 • via Nuitee
N
Nurhafizah • couple • my
6
Good place
Pros:

Good

Cons:

Comfortable

2026-02-11 • via Nuitee
M
Muhd.Amirul Asyraf • extended_group • bn
9
2026-02-10 • via Nuitee
C
COLLIN • couple • my
8
2026-01-31 • via Nuitee
D
Diana • family_with_children • bn
9
excellent and satisfies
Pros:

the room is very spacious and comfort, facilities in the room are very clean and the room are very quite

Cons:

nothing

2026-01-29 • via Nuitee
H
HR • couple • bn
7
I enjoy my stay
Pros:

Hotel is very Convenient for shopping

Cons:

Put air conditioner at the self service laundry area

2026-01-29 • via Nuitee
Y
YATI302 • family_with_children • bn
7
Emjoi
Pros:

Kanak² suka dengan swimning pool

Cons:

Letak kereta khas utk tetamu hotel terhad.

2026-01-27 • via Nuitee
E
Emperor N • family_with_children • bn
8
2026-01-26 • via Nuitee
S
Salleh • couple • bn
4
Sederhana
Pros:

Lokasi yang senang untuk membeli belah.

Cons:

Bilik yang di sediakan mempunyai bau yang kurang menyenangkan

2026-01-24 • via Nuitee
Q
Qay • family_with_children • bn
10
Pros:

-staff very kind & helpful
-amazing quick check in/out process.. love its so much. very convenient and save of time😍
-available parking area for hotel guest's
-lots of shopping stores and restaurants just at the lower floor of the hotel..

2026-01-24 • via Nuitee